This thread has been running for a week now and we all know Ashbys have been reading them on all three forums. So is there any chance of Ashbys making a statement either publicly or privately to individuals about the service they have received. I’m sure it has not been good for business to have many people posting their comments about the poor service they have received so why not try to rectify this by making a statement about how they are going to improve this. Come on Martin we know your watching.