You normally talk sense Shaun, well, most of the time, but can't see the difference in marketing for a " one man band " or a full blown orchestra, if they supply the same service.
When you are a biiger concern you go for different work or selling a product or service as you'll send your best technician, if you are a smaller one you tend to play on your personality ie buying me.Shaun
Is this it?http://goodyearpavilion.co.uk/ShaunPS Jason did you get my email?