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Cleaner Windows

  • Posts: 757
new year, new custy's
« on: January 10, 2008, 09:35:16 pm »
winter seemed to drop off a fair bit as it does when it comes to new customers, strangely enough though as from yesterday ppl have been calling and have got 3 new custy's from phone calls plus went out door knocking for about an hour or so and got 3 more! all good priced houses too, one was an ex cust of a wfp'r who apparently broke one or two of the original diamond panes in the leaded windows  (very old house) one of those who preferred the trad way of cleaning.... luckily!
My advert is going back into the local business listing booklet that gets delivered round here monthly from feb so hopefully will do well again! last year got a bucketload but had just missed the spring rush, i#m taking no chances this year lol ;)
when I'm cleaning windows

Re: new year, new custy's
« Reply #1 on: January 10, 2008, 09:36:41 pm »
winter seemed to drop off a fair bit as it does when it comes to new customers, strangely enough though as from yesterday ppl have been calling and have got 3 new custy's from phone calls plus went out door knocking for about an hour or so and got 3 more! all good priced houses too, one was an ex cust of a wfp'r who apparently broke one or two of the original diamond panes in the leaded windows  (very old house) one of those who preferred the trad way of cleaning.... luckily!
My advert is going back into the local business listing booklet that gets delivered round here monthly from feb so hopefully will do well again! last year got a bucketload but had just missed the spring rush, i#m taking no chances this year lol ;)
seems to be doing ok aswell this year and the end of last year.

Cleaner Windows

  • Posts: 757
Re: new year, new custy's
« Reply #2 on: January 10, 2008, 10:07:18 pm »
winter seemed to drop off a fair bit as it does when it comes to new customers, strangely enough though as from yesterday ppl have been calling and have got 3 new custy's from phone calls plus went out door knocking for about an hour or so and got 3 more! all good priced houses too, one was an ex cust of a wfp'r who apparently broke one or two of the original diamond panes in the leaded windows  (very old house) one of those who preferred the trad way of cleaning.... luckily!
My advert is going back into the local business listing booklet that gets delivered round here monthly from feb so hopefully will do well again! last year got a bucketload but had just missed the spring rush, i#m taking no chances this year lol ;)
seems to be doing ok aswell this year and the end of last year.
how many new ones did you get from say last november till now? just out of interest, not being nosey, just wondered. I havent done any leaflet dropping/door knocking at all till then since at least may i think. Recent ones have been word of mouth.
when I'm cleaning windows

Jon-scwindows

  • Posts: 645
Re: new year, new custy's
« Reply #3 on: January 11, 2008, 12:16:04 am »
i got about 6 new customers since november, through website, and neighbours wanting.

Cleaner Windows

  • Posts: 757
Re: new year, new custy's
« Reply #4 on: January 11, 2008, 07:31:21 am »
cool, does the website bring in a lot during other parts of the year? I always imagine a website to bring a more slow but steady amount over a year, any amount of new customers is worth it though I suppose.
when I'm cleaning windows

Re: new year, new custy's
« Reply #5 on: January 11, 2008, 07:34:42 am »
winter seemed to drop off a fair bit as it does when it comes to new customers, strangely enough though as from yesterday ppl have been calling and have got 3 new custy's from phone calls plus went out door knocking for about an hour or so and got 3 more! all good priced houses too, one was an ex cust of a wfp'r who apparently broke one or two of the original diamond panes in the leaded windows  (very old house) one of those who preferred the trad way of cleaning.... luckily!
My advert is going back into the local business listing booklet that gets delivered round here monthly from feb so hopefully will do well again! last year got a bucketload but had just missed the spring rush, i#m taking no chances this year lol ;)
seems to be doing ok aswell this year and the end of last year.
how many new ones did you get from say last november till now? just out of interest, not being nosey, just wondered. I havent done any leaflet dropping/door knocking at all till then since at least may i think. Recent ones have been word of mouth.
think it was about 15 up till Christmas in the last two week, and this year 8 so far and another 4 cleans to do today which came from web site, 3 reg and one one-off.

Ian

Cleaner Windows

  • Posts: 757
Re: new year, new custy's
« Reply #6 on: January 11, 2008, 07:37:55 am »
defo worth it then! nice one  8)
when I'm cleaning windows

Re: new year, new custy's
« Reply #7 on: January 11, 2008, 07:42:16 am »
defo worth it then! nice one  8)
is what worth it?

Cleaner Windows

  • Posts: 757
Re: new year, new custy's
« Reply #8 on: January 11, 2008, 07:44:26 am »
having the website is worth it, it brings in new customers!
when I'm cleaning windows

Re: new year, new custy's
« Reply #9 on: January 11, 2008, 07:46:22 am »
having the website is worth it, it brings in new customers!
does for me and many others.
some will say it does not work, thats normally because it is not done right  ;)

Ian

Cleaner Windows

  • Posts: 757
Re: new year, new custy's
« Reply #10 on: January 11, 2008, 07:47:20 am »
any tips on how to do it right?
when I'm cleaning windows

Re: new year, new custy's
« Reply #11 on: January 11, 2008, 07:48:08 am »
any tips on how to do it right?
get one from me  ;D

Cleaner Windows

  • Posts: 757
Re: new year, new custy's
« Reply #12 on: January 11, 2008, 07:48:53 am »
lol, I see  ;)
when I'm cleaning windows

Re: new year, new custy's
« Reply #13 on: January 11, 2008, 07:52:33 am »
lol, I see  ;)
or if you do it yourself I will give you some tips after if I see any problems.

I host sites aswell by the way.

Ian

Londoner

Re: new year, new custy's
« Reply #14 on: January 11, 2008, 07:56:05 am »
I have been out canvassing last weekend and picked up a good few but I badly need some new blood because my customers are dropping like flies. A significant percentage of my customers are well past retirement age. They keep dying, going into homes, getting ill or moving to be nearer to their son/daughter etc.

However, in a different thread Lloyd Birchley said he dumped a load of rubbish customers in December. Lloyd and I cover roughly the same area so probably all I am going to do is pick up a load of his old cast offs ( or someone elses cast offs) and have all the same trouble with them that he did.

New customers don't come with a history.

Re: new year, new custy's
« Reply #15 on: January 11, 2008, 07:59:54 am »
I have been out canvassing last weekend and picked up a good few but I badly need some new blood because my customers are dropping like flies. A significant percentage of my customers are well past retirement age. They keep dying, going into homes, getting ill or moving to be nearer to their son/daughter etc.

However, in a different thread Lloyd Birchley said he dumped a load of rubbish customers in December. Lloyd and I cover roughly the same area so probably all I am going to do is pick up a load of his old cast offs ( or someone elses cast offs) and have all the same trouble with them that he did.

New customers don't come with a history.
alot of the time of peoples cast-off can be really good customer more so if the window clean just stopped coming, there will always be the royal pain in the back side customers.

I started with loads of old customers and they to kept dropping like flys, I try to get 40/60 age bracket as they will last longer lol

Ian

Londoner

Re: new year, new custy's
« Reply #16 on: January 11, 2008, 08:25:38 am »
Part of the problem round here is the house prices keep out younger families who can't afford to buy. You have to have a combined income of over £100K a year to buy a basic three bed semi.
Every time a house changes hands I don't get the new customers. There are a number of reasons, a lot of houses are being bought by Asians who tend not to want their windows cleaned, at least not by me.

 I have some Asian customers but nowhere near a representative percentage of the local population. They also tend to be difficult customers, young professionals, never in, and the relationship is different in a lot of cases. Saying that, some of my best customers are Asian.

A lot of houses have been bought as "Buy to Lets" and the tenants don't give a toss about the windows. A lot of the tenants don't give a toss about anything to be honest. The shortage of Council houses and  close proximity to heathrow means you get a lot of posh houses being rented by council/ social services/ housing associations to house assylum seekers and problem families.

Sanity

  • Posts: 426
Re: new year, new custy's
« Reply #17 on: January 11, 2008, 08:26:48 am »
First day back I got 3 new custys.  Next day another 3!!

LSB

  • Posts: 411
Re: new year, new custy's
« Reply #18 on: January 11, 2008, 02:25:08 pm »
i dont want to tempt fate but at the moment im getting new customers coming at me from all directions !
which would be great if i wasnt so far behind , !!
( see how i can turn good fortune into a moan ! )   ;)

xxmattyxx

Re: new year, new custy's
« Reply #19 on: January 11, 2008, 02:27:25 pm »

( see how i can turn good fortune into a moan ! )   ;)

Yes, well done.

I bet thats your party trick  ;D  ;D