Steve,
After viewing this forum for the past couple of months and reading the different threads on training etc, I am now seriously considering doing the NCCA Course.
I did the one day Extracta course when I first started out and before I had bought the machine, it covered quite a lot and the manual has been very usefulas have John and Brian at Extracta.
But by all the positive feedback the NCCA course does sound like the course to do.
As with anything the more knowledge you have available to yourself, whether it is in techniques, fabrics, chemicals, machinery, pricing, personal presentation, etc, etc ... it all comes in useful and not all of it can be learnt in ANY one or two day course, it only comes with time and experience. I'm still climbing in the lakes whilst some of you are 3/4 of the way up Everest (nobody ever reaches the very top)
Time management is always the hurdle and any courses will now have to wait until the New Year.