I've received plenty of help on here in the past and have helped others. I've sent many documents via email and have been happy to help a fellow small business owner.
Not holier than thou or perfect either, far far from it, but thanks for thinking that, I'll take it as a compliment

.
The reply that reckons there is just no time to do the office work is quite frankly ridiculous, bet you find time to watch tele, go out and sit on your computer.
I've 'known' Lisa since she was Lisa123, must be years now and have even spoken to her once or twice and maybe even offered advice ( probably pack it in

) but she soldiered on learnt and now is doing well.
I still find the original post an insult and do think it shows no aptitude and complete laziness. The same person has started his/her own business because the franchise they worked for didn't appreciate them. Well now they are finding out what goes on behind the scenes of every company and they just can't hack it.
At what point should Simon Cowell tell someone they can't sing??? Best to get rid of the pretenders and the deluded from the start. Saves wasting their time believing they are going to be the next big thing, and saves the rest of us from having to put up with them.
Recent topics include, where do I get contracts, how much do I charge, can I have a lone worker policy etc etc. There is a search facility on here for heavens sake, and don't forget good old Google, not to mention the myriad of Government schemes to keep dingbats off the streets and off drugs :

.
I will help, but first of all you have to help yourself. Welcome to planet Earth and the real world.