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stevegunn

Re: Unhappy customer!
« Reply #20 on: November 16, 2004, 07:34:06 pm »
Steve
Love the photo is that your missus? or have you had the change :o
Paul ;D

I wish do you think i'd be sitting playing on the computer if i had kirsty sitting with me ;D

PJUK

  • Posts: 23
Re: Unhappy customer!
« Reply #21 on: November 16, 2004, 07:36:31 pm »
It would seem that u have been given bad advice, or not made it clear the sort of jobs u were hoping to get, i spent 3,500 on my HWE i could have easily spent another 2,000 on more bits and pieces to go with it.  As a result thou i get so much job satisfaction. The machine u have is one they hire out to be people who think they can do better than us professionals, upgrade.. u will be amazed at what a more powerful machine can do. Phil

Shaun_Ashmore

  • Posts: 11382
Re: Unhappy customer!
« Reply #22 on: November 16, 2004, 10:29:59 pm »
Steve that's not Minty

Scott Martin

  • Posts: 154
Re: Unhappy customer!
« Reply #23 on: November 16, 2004, 10:31:13 pm »
I am not trying to go all out for a puzzi, c'mon guys.

merley stating that each situation is on its own merits!

Lift your machine up four flights of stairs along with parking your van 2 blocks away from a flat, i know what machine i would prob go for. i wouldassess and if i thought i could do the job with a puzzi, truvox or steempro then each situation on its own merits.

But granted it is better for spotting!

I know i can do the job with a puzzi if i had to!
The Ultimate In Carpet & Upholstery Cleaning!

Scott Martin

  • Posts: 154
Re: Unhappy customer!
« Reply #24 on: November 16, 2004, 10:32:54 pm »
Disagree sorry1

But thats what forums are for.[

quote author=mike_halliday link=topic=4662.msg35816#msg35816 date=1100627432]
so if a surgeon tried to cut out your kidney with a carving knive you would'nt mind :o

the tools you use do make a differance or all of us would be using Puzzi 100s.

Mike
Quote
The Ultimate In Carpet & Upholstery Cleaning!

The Great One

  • Posts: 12722
Re: Unhappy customer!
« Reply #25 on: November 17, 2004, 12:06:38 am »
Hi

I do loads of letting situations, so I will have to agree with the post about the state of the stains. for all you guys that do them, you know it is very tough to get rid some of these stains as there is no-one on hand to tell you what they are? how long they have been there? how were they caused? what has been done to them? under sink remedies or professionally cleaned already?
etc, etc

I have one coming up with soot, dye from a teracotta pot, paint, coffee and various other stains yet to be identified ( have photos from agent) the place is covered in every room, landing, stairs and hallway in god only knows what.

In letting situations the tenants are just not emotionally attached to the property, so abuse the property and carpets.

My advice on this one is to qualify the above points with the landlord/agent, and make qualifying standard practice every time. Agents, landlords and customers sometimes think we can make the carpet new again...

If only

Each system has it's pro's and cons and none of us carries around 'Jesus in a bottle'

Regards

Martin

Ian Gourlay

  • Posts: 5746
Re: Unhappy customer!
« Reply #26 on: November 17, 2004, 06:16:06 am »
Ln the past  I have read its the cleaner not the machine that cleans carpets.

Not so long ago single two stage vac machines were quite common they might have been camaflouged in large boxes.

Traffic lanes wear diffrent too non traffic lanes and look diffrent.

I have this even with  my powerful machine.

What will be interesting is if Len is able to help what diffrence his equipment does.

Some people expect mirricles on a trashed carpet. The problem is if you over qualify you may loose job so temptation is to have a go

Im doing a flat next week with a dirty beige carpet and I was going to take my Rug Doctor commercial due to stairs bot being able to leave my Dalek in car park and put hose through windows etc

Or should I break my back.

Scott Martin

  • Posts: 154
Re: Unhappy customer!
« Reply #27 on: November 17, 2004, 07:31:40 am »
Your missing the point on this!

You just answered my question exactly.

Formula one drivers would finish quicker but a mini would also finnish your race, it would just take a little longer!

Same with the machines, a steempro would do it quicker and better but a puzzi like machine would also get their, even if longer!!

Each to their own, and i use both types of machines!

Cheers

 
Mike spot on Ihave a puzzi 200 that I use for spotting or small jobs.
You cannot use this type of equipment for the main part of extraction.

If you were a motor car racer you would not win many races with a mini if your competition were driving F1 cars.
                                      GUYS LETS GET REAL

Paul
The Ultimate In Carpet & Upholstery Cleaning!

Re: Unhappy customer!
« Reply #28 on: November 17, 2004, 01:07:27 pm »
I always take photos of problem mark or stains then ring agent and qualify results to be expected 50% 60% etc. You can always compare photos with end result if they scream that it is no better.
Plus they gave you the go ahead when you stated that marks may only remove by 50% or so. Under estimate expected results and get higher result and you are a superhero................the other way round and you are the VILLIAN :-[

jamieharwood

  • Posts: 15
Re: Unhappy customer!
« Reply #29 on: November 17, 2004, 01:33:23 pm »
i quite agree with u all. the puzzis not much cop. i spent 5 quid on a brush and a bucket(top quality horse hair brush mind you) and with a bit of persil powder im getting all the big carpet cleaning jobs. just doing a ten bedroom mansion. should b finished about xmas time. the easiest 25 quid ive ever earnt.
think i mite patent my idea. so keep your mits off. ;D

Paula

  • Posts: 40
Re: Unhappy customer!
« Reply #30 on: November 17, 2004, 03:00:11 pm »
Thanks again for all the advice... its all a learning curve for me I've only been in the biz about 4 months and 80% of my work is domestic cleaning so it's not the end of the world... Len will send a PM.

Paula

Dave_Lee

  • Posts: 1728
Re: Unhappy customer!
« Reply #31 on: November 17, 2004, 06:17:40 pm »
Paula,
Im afraid £500 is not a lot, when considering purchasing professional equipment. A professional twin vac extraction machine will set you back £2500 plus new, then theres the tools, blowers etc. In my opinion nothing less than a twin vav machine could be considered professional except as a spotter.
Dave.
Dave Lee, Owner of Deepclean Services
Chorley Lancs. Est 1980.
"Pay Cheap -You get Cheap - Pay a little more and get something Better."