[mark dew]

having a for sale sign up at their house doesn't bother me anymore as i have their name anyway.
They can run. But they can't hide.

ps it pays to be friendly to the postmen on your rounds as they know who everyone is and if they have gone they will know (or can find out) where they have gone as well.
They are a wealth of untapped information about customers.

[Neil_A]

having a for sale sign up at their house doesn't bother me anymore as i have their name anyway.
They can run. But they can't hide.

LOL

Ive had my first customer this year say 'can i leave it untill the summer is back'  I said i run a all year round service but you was not to know, but you know now.

Next year i will clean for him but at a new price

[gmcs]

I do a few B&B's that shut from January to March and they all say to me in December see you in March I always say fine now I will have some time to fit in the carpet cleaning we have spoken about ....... Do the carpets and put the price up in March

[windowwashers]

Tip:
Always charge extra for 'initial clean' regardless of how convincing your potential customer is for a regular cleaning service to at least cover the extra time spent on initial cleans.

Customers are getting more devious nowadays like taking down and hiding the 'For Sale' sign in the shed just to get their windows cleaned prior to selling as a lot of window cleaners stop cleaning once they see the 'For Sale' sign go up

I love for sale signs going up (as long as they dont move out of my areas) more than likely you end up with there new house and the person that buys the old one 

[NWH]

There`s a name for these types of customers and the name is problem,if he dosen`t want it done on a sensible cycle don`t do it,you`ll be putting off your regular work to be at there beck and call.

[Paul Coleman]

There`s a name for these types of customers and the name is problem,if he dosen`t want it done on a sensible cycle don`t do it,you`ll be putting off your regular work to be at there beck and call.

Funnily enough, I once had a customer who actually asked for extra cleaning during the Wintermonths as she said that the windows got dirtier.  I couldn't accomodate that request either as I would have been travelling miles out of the way for one run of the mill job.  It's the only time I've ever been asked for that type of service.

[elite mike]

hi guys ,yes i had couple like that, said last nov ,see u in the spring, i thought merry xmas 2 u and all. spring came and they asked one of my other custs if i could do windows again,for them. it was sorry im,e to busy. i find that one door shuts a better one opens
regards mike