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stuart_clark

  • Posts: 1879
Delivery charges
« on: October 04, 2007, 08:41:53 am »
I was in the process of purchasing a new portable from Ashbys yesterday! the Ninja I was looking to buy had no tools or hoses as I diddn't need anymore, the cost with a few extra toys was going to be £4300.00 inc vat
Then he told me that there was a delivery charge of £75.00 plus vat, I couldnt believe he had the cheek to ask for delivery charge as I was buying a machine worth over £4000

stevegunn

Re: Delivery charges
« Reply #1 on: October 04, 2007, 08:47:19 am »
Olympic cleaning are a bit the same order for £506 they wanted £25+vat for delivery the savings you were making on the chemicals were wiped out with the delivery charges

stuart_clark

  • Posts: 1879
Re: Delivery charges
« Reply #2 on: October 04, 2007, 08:53:03 am »
Steve .most of our chemical suppliers will deliver orders of £80 free of charge so why try to rip people off ! i have now cancelled the order and am looking elseware.

Ian Gourlay

  • Posts: 5746
Re: Delivery charges
« Reply #3 on: October 04, 2007, 09:49:37 am »
The week before last I made an apointment with a company to repair  or replace a pump. I thought this was firm as we agreed a time and he said I will book you in.

When I arrived after  an 85 mile trip he said I only booked you in to look at it and I would have to leave it.

Although anoyed I was not angry and being a flexiable person and that I was going away for a few  days I said well its been good to meet you as long as I get it back on Monday its fine bye me . When being told to leave it I was told the carriage would only be £17

When I got the Invoice the carriage was £50

Being reasonable  I do not mind as it came on a Pallet by Courier and I know that is a reasonble cost but I do not like bosses of Companies booking you in then letting a truckmount use your spot and then give you false information.

I do acept that the Company was not formed to await my call or have workshop staff available.

But it would have been good if I was told Yes Bring your machine we will look at it and then send it back he was aware of the distance I was traveling.

 

stevegunn

Re: Delivery charges
« Reply #4 on: October 04, 2007, 08:11:08 pm »
Ashbys state on their site

Over £75 receive FREE Next Working Day Delivery
Under £75 and Next Working Day Delivery is just £7.50  ???

Susan Dean (1stclean)

  • Posts: 2064
Re: Delivery charges
« Reply #5 on: October 04, 2007, 08:15:36 pm »
Ashbys state on their site

Over £75 receive FREE Next Working Day Delivery
Under £75 and Next Working Day Delivery is just £7.50  ???

7. 50 is good unlike h.m. theres is 15 pounds thats a rip off for one box weighting 6 kilos

Susan Dean (1stclean)

  • Posts: 2064
Re: Delivery charges
« Reply #6 on: October 04, 2007, 08:16:47 pm »
I was in the process of purchasing a new portable from Ashbys yesterday! the Ninja I was looking to buy had no tools or hoses as I diddn't need anymore, the cost with a few extra toys was going to be £4300.00 inc vat
Then he told me that there was a delivery charge of £75.00 plus vat, I couldnt believe he had the cheek to ask for delivery charge as I was buying a machine worth over £4000

at 4300 pounds you think they would put it in one of theres vans and deliver it in person !

stevegunn

Re: Delivery charges
« Reply #7 on: October 04, 2007, 08:18:13 pm »
Dry fusion deliver their machine in person well at least they did mine :D

FiberReviver

  • Posts: 52
Re: Delivery charges
« Reply #8 on: October 04, 2007, 10:12:24 pm »
Olympic caught me with thier charges on prochem chemicals a&m deliver for free over £100 guess who i will be using next time mmmmmmmmmmmmmmmmmmmmm now let me think ?????

Freddie
WELL I NEVER !!!! WELL MAYBE ONCE OR TWICE

stuart_clark

  • Posts: 1879
Re: Delivery charges
« Reply #9 on: October 04, 2007, 11:07:53 pm »
well guys I have cancelled the order! I might look more down the lines of a prowler! Steve how big is your fresh water tank in your van ? and do you find the Prowler a better truckmount than your previous machine ?

FiberReviver

  • Posts: 52
Re: Delivery charges
« Reply #10 on: October 05, 2007, 07:46:02 am »
Stuart don't cut your nose of to spite your face yes i think £75 is a lot when you are laying £4000.00 but the ninja is a great machine if you want a porti. CAN YOU JUSTIFY SPENDING A LOT MORE ON A TRUCK MOUNT??  ??? Hope you get a good deal and keep us posted.

Freddie
WELL I NEVER !!!! WELL MAYBE ONCE OR TWICE

stevegunn

Re: Delivery charges
« Reply #11 on: October 05, 2007, 07:55:29 am »
well guys I have cancelled the order! I might look more down the lines of a prowler! Steve how big is your fresh water tank in your van ? and do you find the Prowler a better truckmount than your previous machine ?

Currently have 400ltr tank but could go smaller.Yes it's miles better than the blazer I had before but that only cost me £800.Would not dream of going back to a portable too much like hard work.Used extracta,ninja and the eclipse which were good machines but t/m is the way to go.

If your determined to have the ninja arrange to have a courier collect it yourslf it will be cheaper.

markpowell

  • Posts: 2279
Re: Delivery charges
« Reply #12 on: October 05, 2007, 10:33:25 am »
I ordered 8 x 5ltr multipro from olympic cleaning, paid £16 Delivery and the total inc vat was £72.00.
Still a saving of £20.00 from the Prochem catalogue!!!!!
Mark

lands

Re: Delivery charges
« Reply #13 on: October 05, 2007, 11:05:27 am »
Forestdale in Mitcham Surrey give you 20% of Prochem products with freight free of £80 or more. So that may just beat Olympic but somebody else can do the maths coz I can't be bothered. Cleaned three suites yesterday (and a few carpets mixed in) and I am shattered today.

Ian Gourlay

  • Posts: 5746
Re: Delivery charges
« Reply #14 on: October 05, 2007, 11:25:12 am »
Do not forget our sponsors Express they do Prochem

lands

Re: Delivery charges
« Reply #15 on: October 05, 2007, 11:27:52 am »
Not that cheap though are they Ian

markpowell

  • Posts: 2279
Re: Delivery charges
« Reply #16 on: October 05, 2007, 11:50:02 am »
Pete,
cheers for that mate, always willing to ty new suppliers for chemicals. Will try next time!
3 suites in 1 day, do 2 sometimes dont think i could take 3 on without driving myself crazy.
Looks like your keeping busy, things are definately on the up. Sent Xmas letters to all my customers offering10% discount on all orders for Dec which are booked by Nov 15th and had a great response.
Seems that the pubs are finally spending money on cleaning now, 3 months on from the ban.
Mark

lands

Re: Delivery charges
« Reply #17 on: October 05, 2007, 12:28:58 pm »
Never done 3 in a day before Mark and I don't think I will again. 2 has to be max I think.

Forestdale do accounts as well. Tell them I recommended them and that I used to be a partner for London & Surrey and they will sort you out

AquaMagic

  • Posts: 563
Re: Delivery charges
« Reply #18 on: October 05, 2007, 03:00:10 pm »
If you are goingdown the porty route, the Scorpian is worth a look, love mine.

Dene

John Gregory

Re: Delivery charges
« Reply #19 on: October 05, 2007, 03:27:40 pm »
Dene       What happened to the truckmount , Why did you get rid of it?

John