[boshravie]

Well it doesn’t look like that many of you do hotel carpet cleaning !
And if you do, you don’t like to let out the secret of pricing these jobs!
Am I right?

Regards

Bosh

[bennymon]

i clean a hotel the rooms vary in size i charge between £25 and£45 per room but they must have a minimum of three rooms per visit and there is also plenty of hallways plus leather furniture so i do ok 

[boshravie]

 Whaaaaaaaa bennymon that’s a great price you charging, where about do you live?
Is it a 5 star hotel?
Goooooooooooooood for . I am thinking of targeting good 5 star hotels too, where they can appreciate a good carpet cleaners.

Regards

Bosh

[bennymon]

 hi bosh its in surrey the cheapest room is £165 per night . not good value ive stayed in the luxor  las vegas the room was double the size and only about £40 per night. i once quoted a travel lodge £23 per room  it was to much for them and they got one of there staff to do it with a karcher. 

[ollie]

pete,
Ive just finished mailing a load of hotels and i have picked 3 up out of thirty letters.
I could email you a copy of the letter ive sent but i dont confess to being a marketing guru its just a short to the point letter.
ollie

[bennymon]

hi ollie could you email it to me abmcleaning@fsmail.net cheers 

[boshravie]

Mmmm Surry, yes I believe is the posh area. bennymon

But to be trueful to you most hotel wont pay more than £20.00per room for carpet cleaning and thats max. but the thing is good repeat business for when you have quiet times, plus I am hoping to get extras like the conference room plus ect…..out of it.


Regards


Bosh

[boshravie]

Bennymon

Another thing I was going to ask you is that,do these hotel pay you on time ,, I mean within 14 days or is it the case of you having to chase them for your money?

Regards

Bosh

[boshravie]

Hi guys

well I have just had a call from the same hotel, which we cleaned the rooms for last week, asking if we can come and do an emergency job removing some blood stains plus do one or two more rooms, well I have written to them prior the contract that if we do any emergency work, it would be extra, so I am just wondering how much would you charge for an emergency cleaning?
I am going to say £70.00 for a call out.
What you think?

Regards


Bosh

[bennymon]

that sounds about right and they usually pay me within a week. but i think ive got lucky with this one 

[boshravie]

Hi bennymon

I thought so too, yes and I have to be series with them about the payment.


Thanks ever so much.

Regards

Bosh

[monarch]

A big part of my turnover is from cleaning hotels. I've only gone out and marketed once which consisted of me phoning and meeting the housekeeper who had fallen out with her previous supplier, sheer luck,  and matching his prices. Higher end Housekeepers in my experience don't take any notice of sales letters and prefer to use someone recommended.

I've eight on my books at the moment, seven of which are from recommendations, I've found that as long as you don't upset the Exec Housekeeper and do a good job for a reasonable price they will recommend you and fight to keep the budget that you tell them they need!

As for pricing i average out about £12.50 per room. Various charges for callouts. I clean budget to rediculous ( £29pppn to £700pppn ) but keep the prices the same apart from travel costs.
This means that when the housekeepers get together, which they do, you don't run the risk of anyone feeling ripped off. They treat budgets like it's their own and I've learned to respect that though it took me a while.

I offer a guarenteed 6hr response time if a room gets trashed and to get the room back in use the same day which some times is a mission but it's a good thing to offer.

p.s i always get a disclaimer signed when cleaning blood saying that i recommend immediate replacement of the carpet and cannot guarentee complete removal.

Hope this helps

Chris Taylor

[boshravie]

Hi Chris

Well many thanks for this reply , i greatly appreciate your help.
I see that you are not far from my price per room, which I charge £12.00 per room, but I am  so sorry I don’t understand by what you say about £29 pppn? To £700pppn?
What you mean by that?
Another thing is that the house keeper called me yesterday and said we have had a blood accident on one of the rooms, so when I attend this morning she changed her mind and said sorry but the maintance man cleaned it up last night(maybe because she know how much we charge for emergency call out and she like to save money) and then she said: but I can give you more room to do, in reply I said we can only do 3 rooms, because we were busy on other jobs  and I have to come back another day for other rooms, and she agreed.  So when we packed and ready to load our equipment to the van she said uuuhhh sorry can you do that room with the blood? Why I said? Ooohhh she said because the maintance man didn’t do a good job. I thought what an idiot why didn’t she check the room before. I had to decline to do it, because 1st I had other jobs to attend to plus, I am not here for her to jump when she say so. She should be more thoughtful.

Any way I am still getting use to this kind of jobs, because most of our jobs are private and we just go and do a excellent job as usual  charge good money and get a lot of thanks for it too.



Regards


Bosh

[monarch]

29pppn .... meaning 2 star to 5 star boutique hotels yet i charge the same price per mt near enough.

As for she says jump you say how high.If you want the contract she's your boss when you're in the hotel and she pays your invoices so I'd always jump. twice if they want me to!

Also if you do get the contract... from the beginning go on and on and on about how they shouldn't be trying to get rid of stains themselves and why. Everytime they ask you to do a stain ask if they've tried anything on it . If they have we all know the chances of success are limited once toilet cleaner has been scrubbed in with a wire brush.

Chris Taylor

[lands]

pete,
Ive just finished mailing a load of hotels and i have picked 3 up out of thirty letters.
I could email you a copy of the letter ive sent but i dont confess to being a marketing guru its just a short to the point letter.
ollie

Yes please Ollie

[The Great One]

HI

I used to do a hotel here, they were so impressed, they bought the system!

I did 5 demo's for another 5* hotel, (which they were chuffed to bits with) just for them to use someone else.

Regards

Martin

[boshravie]

Hi chris

Well thanks for advice.
You see I always and always Curtis to all my customers and will do anything to please them.
The other thing I was going to ask you is that do your hotels pay you striate away or you have to Waite months for it?

Regards

Bosh

[Len Gribble]

Martin

Come a cross this (Using a powder cleaner such as "Host" is not required, it does not result in more effective cleaning.) then it started to waffle on about bonnet systems, so I e-mailed them (Thank you for your e-mail inquiry.  Please allow us a short time to get back to you.  We answer each inquiry individually to service you better.

Len

[The Great One]

Hi

Len, sorry mate, was a bit confused with your post, what did you come across?

Would like to have a look at it.

Hope business is well?

Regards

Martin

[boshravie]

Well I think I will have to give up on this hotel cleaning. ,,, they called me yesterday to price a large conference room on another hotel which they manage( they are part of chain hotels).
Any way went and measured all the areas, the carpets are in terrible state, and I told them they are better of change the carpet, because it will be very difficult to clean, their reply was, well its around £18000 to change it and at the moment they haven’t got the budget to change.
After measuring I priced £3.00 square meter which was a discount price, and it came to £779.85p.
They came back to say it was too expensive and they will get other quotes.
Makes me laugh,,, I could bring that carpet as good as new and save them lots of money and they still want it cheaper.

I think they are the only cheapskate hotel, if they are all like that, I will give up.

What you think guys?  Am i right with my pricing or not?

Regards

Bosh