[simon knight]

How long do you guys normally give somebody to send you your money before you give them a reminder?

[Helen]

7 working days

[simon knight]

OK. What's a polite way of reminding?

[windowwashers]

I give them 48 hours, if not posted by then, they get 21 days from the clean to pay or they are charged for late payment fee,(every other company seems to do it so I thought I would try it) suprised me how many more cheques we get within a few days, the only ones that didnt like it to much was the late payers and it seemed to sort them out as they now pay in advance. Oh an old lady got a little upset with me all i said was it is company policy there is nothing I can do about it and i know you always pay on time and gave a smile, she grumbled a litle and excepted it.

[geefree]

Does the george system have reminder letters on it ? 

[Helen]

Polite way of reminding is a quick call just to say that we have not yet received payment for the clean on......., please could you look into this and send off asap. 90% pay on time and the rest are regular "late" payers, would not let the % go higher than this on lates to keep cashflow good.

[LWC]

I give them 48 hours, if not posted by then, they get 21 days from the clean to pay or they are charged for late payment fee,(every other company seems to do it so I thought I would try it) suprised me how many more cheques we get within a few days, the only ones that didnt like it to much was the late payers and it seemed to sort them out as they now pay in advance. Oh an old lady got a little upset with me all i said was it is company policy there is nothing I can do about it and i know you always pay on time and gave a smile, she grumbled a litle and excepted it.

this sounds a good idea, i dont have many late payers to be honest, but the ones that do do it all the time. how hard is it to stick it in a letterbox! 

is this cheecky way though? im not questioning you im asking