[avesovum]

Every body is going to loose a customer at some point, I havnt yet and it wont be over using the wfp, it will be because there moving house or something, I wouldnt even consider using trad method on the outside of houses it takes to long and thats not because im a newbie my mate has been cleaning windows for 16 years and we did a time challenge on my house, I beat him by 4 mins, times that over a year and thats a lot of money. Like I said in my last post eventually trad will have to change to wfp.

[cat9921]

I stand with groundhog as well.

Please read his posts again, he is not saying that you are all wrong just what he has experienced. My customers are the same.  they prefer  trade. but what I have found is if I pick up a new customers with the new way (WFP) I have no problems.

groundhog is not saying that Trade is faster than WFP just that he can do some windows faster, And I am the same some Is quick with wfp others its not but thats me. At the end of the day he is giving his best for his customers and thats good however I do think the shiners point earlier is valid if you give your customers an inch.. How true.

I love both Trade and WFP and will never say one is better than the other. If you clean windows then your a window cleaner no matter what way you do it.

Now you have to excuse me I am off to have a sunday dinner with my Family 

[Paul Coleman]

Why don't you all just ask your customers what they prefer, and I can assure you that the majority will say that they prefer them clean and dry

I don't doubt that you are right but I'm not going to ask them    .  Don't want to start giving them radical ideas like wanting me to use a squeegee downstairs 

[neil100]

Why don't you all just ask your customers what they prefer, and I can assure you that the majority will say that they prefer them clean and dry

I do ask on a regular basis if my customers would prefer me to clean them Trad.

The overwhelming reply is NO. My customers prefer wfp.

They love the frames being clean all the time, Yes the windows are left wet but they Dry, and when they dry the finish is top class with the added benift of staying cleaner for longer.

My customers say they get better value money now then when I did them trad, its not just the frames being clean its that the windows do stay clean for a long time.

I have lost more customers over the years as a trad w/c due to the windows getting dirty so quickly after I have cleaned them. I love the fact that is no longer happening.

Nel.

[groundhog]

Thanks for the support Cat I am glad that somebody reads my posts properly, Neil I clean the frames everytime trad or wfp and I have not noticed that they get dirtier any quicker whichever way they are cleaned.
I am quite shocked that so many on here do not care what their customers prefer my customers are the most important part of my business, and I will always do my best to keep them happy

[Paul Coleman]

Thanks for the support Cat I am glad that somebody reads my posts properly, Neil I clean the frames everytime trad or wfp and I have not noticed that they get dirtier any quicker whichever way they are cleaned.
I am quite shocked that so many on here do not care what their customers prefer my customers are the most important part of my business, and I will always do my best to keep them happy

Well I do care about what they (presumably) prefer.  I also care about my income.  Those two things may collide when a customer wants lower windows left dry.  Also, a customer that wants lower windows left dry is only concerning themself with a temporary cosmetic look rather than the final outcome because WFP does a decent enough job (except for some unusual circumstances) and looks fine when it has dried out.
The only jobs where I trad the lower windows are one job I have where there is leakage and some of the bungalows where I was lazy about trying to convert the elderly people over (a couple of them struggle to even remember who I am so I certainly wasn't going to try to explain WFP to them).
Except for the above, if a customer insists that I WFP lower windows without good reason, there is a fair chance that I would discontinue the service.  Leaking frames or a frame type where WFP leaves a bad job when it dries would be OK reasons.  Temporary wetness before leaving a decent job would not.