[dunny19]

does anyone use anything similar, i am struggling on how to do a survey, can i buy the programme for this audit from someone, or compnay?

[Len Gribble]

Dunny19

Bit lost with this one, are you referring to a video/cd showing how to conduct a audit? If so make sure it’s in English and not in American.

Or

Are you wanting a check list like seams, pile wear/distortion, stains etc?

Len

[dunny19]

thanks for the reply len

i am reasonably new to cc, and would like to go in and do a survey, rather than price over the phone,i belive that "alltec or fastrack" offer a healthy home audit" and print it out on their laptop when they do a survey, i would like ot get hold of this computer programme,

however if you have any other details you can email on doing a survey it would be greatly appreciated

cheers len

[eclipse]

Try www.ocibr.com lots of ideas and forms and things on here they are free to download you just need to share your marketing material for i think 3 months membership

[dunny19]

cheers lee, having a look now

[paulchambers]

I find that site quoted a bit differcult to navigate around or is it just me

[eclipse]

it is a bit of a weird site at first but once you have set your account up and been there a few times it is pretty easy the hardest part for me was sussing out how to send the material to share to gain access to the download area other than that i dont mind it at all

[dunny19]

i agree paul, just tried to register, but still waiting for my email verification, shall try again later

[dunny19]

lee , do you think i amlikely to come acrosss a computer programme that will do an audit? or do i have to join fastrack

[Mark Betts]

Hi

You can set one up on Microsoft Excel.

Mark

[Len Gribble]

Dunny19

Lee beat me to that one very good site.

Any chance of you filling in your profile, then I will help.

Good luck getting Alltec’s cd no chance me thinks, it costs cc £k’s to join.

Have you called in one of the franchise people in and noted how they do it, they also leave a copy with you, not very nice but I bet a few have!

Hope you have done some type of training in cc.

Paul it’s American what do you expect! One word suffice here but they make a drama of words, can’t wait to put them right next month.

Len

[paulchambers]

I have been thinking of the same thing if could see one i would write one on microsoft word and print it off in customes home with a laptop would be impressive

[Mark Betts]

Paul

To be honest ......

Too much pratting about.

Apart ffrom all the usual stuff you carry in the house to do your "audit" you now have to lug in a lap top!!!

And the average client isnt intersted in all that and  alot will say dont bother with the computer quote thing,

believe me, I got it from one of the horses mouths  

A few months ago I was using an electronic booking system using a hand held pc.

First couple of weeks it was  novelty, (for me) after that it was  a pain in the back side, transferring data to computer when i got home etc etc

Mark



PS

What you could do if you really want to pursue the Dust Mite thing is to send the client  a"report" with your confirmation letter after booking.

[paulchambers]

True was thinking that customers just want the bottomline


I have a confirmation letter set up and also thank you letters


paul

[dunny19]

len

i started 18mths ago, went on the prochem course, spent a year practising and following their guidlines, learnt a lot, but im only on the 2nd run of the ladder?

i agree paul, it would be impressive to go in with the laptop and printout how dirty they are, and how we can rectify it,

not a bad idea len, to invite a fastrack member round and take a closer look  however i think the programme will be a liitle more involved than just trying to emulate it.

regards
dunny19

[Mark Betts]

Dunny

If you want to know about the Audit and see it demoed go on a Discovery Day.

Mark

[dunny19]

YEP I PLAN TO GO ON ONE SOON IN ROYSTON, BUT TO GET MY HANDS ON THIS WILL I HAVE TO SIGN UP TO A 4000 FASTRACK JOB., DIDNT REALISE THEY DEMO ITON DISCOVERY DAY.

[Shaun_Ashmore]

I don't use the Lap top presentation all the time as I do alot of ' just come and clean it me' customers but when I do go and quote you are vertually guaranteed the job it looks so professional I have mine set at 43p per sqft. It's nothing special nicely set out gets you to ask specific questions and but above all else professional.

Shaun

Ps also very good aid at selling protector

[dunny19]

SHAUN HOW MUCH CAN YOU BUY THE DISK FOR, AND IS IT ONLY FROM ALLTEC

CHEERS

[Shaun_Ashmore]

Ask alltec I have no idea.

Shaun