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martin19842

  • Posts: 1945
Re: CHEM DRY
« Reply #20 on: September 01, 2006, 09:26:09 pm »
hi there

no, i know they dont have the whole lot

nobody ever will.

i have carpet cleaning through one particualr loss adjuster company, purely built on the relationship that i have developed throught the service we give

regards

martin

martin19842

  • Posts: 1945
Re: CHEM DRY
« Reply #21 on: September 01, 2006, 09:27:31 pm »


the scary thing is

WHY IS A PROFESSIONAL HOMESERVE VAN, shopping at  a HIGH STREET DIY STORE.

come on boys, go to the builders merchants, get better prices higher pfofits!!!

regards

martin

*paul_moss

  • Posts: 2961
Re: CHEM DRY
« Reply #22 on: September 01, 2006, 09:29:47 pm »
Martin
Ring u tomorrow cheers  :)
Paul Moss  MBICSc
www.mosscleaning.co.uk
REMOVED FOR POSTING OFFENSIVE MATERIAL

HolmansUKLTD

  • Posts: 849
Re: CHEM DRY
« Reply #23 on: September 01, 2006, 09:29:59 pm »
true true ;)
Surreys No1 Carpet & Upholstery cleaner
Surreys No1 Dart player
IICRC water restoration Technician

PaulKing

  • Posts: 1626
Re: CHEM DRY
« Reply #24 on: September 01, 2006, 09:32:43 pm »
they were getting fed. the burger van's just out of shot!
www.revitaclean.com  established 1968 in Newcastle Upon Tyne

PaulKing

  • Posts: 1626
Re: CHEM DRY
« Reply #25 on: September 01, 2006, 09:40:15 pm »
When it happened to us i got a tip that there was 100 renault vans in the car park at Regency.

Does anyone live near Homeserve head office and fancy having a look, or noticed alot of van parked up?
www.revitaclean.com  established 1968 in Newcastle Upon Tyne

John Kelly

  • Posts: 4461
Re: CHEM DRY
« Reply #26 on: September 01, 2006, 10:20:46 pm »
Martin, Homeserve is not a franchise. It is a multi national PLC. All of their operations are now carried out by directly employed staff apart from the domestic fire & flood restoration. They bought the UK master franchise of Chem Dry. With Homedepot buying the parent company in the US it will be interesting to see if Homeserve by out the UK arm lock, stock & barrel.

craigp

Re: CHEM DRY
« Reply #27 on: September 02, 2006, 08:47:22 am »
so where are CD franchisees left?  as i said didnt they buy the franchise with the understanding of the insurance work?

jasonl

  • Posts: 3183
Re: CHEM DRY
« Reply #28 on: September 02, 2006, 10:43:55 am »
When I bought a chem dry franchise in 93 I bought a carpet cleaning franchise, they were just starting on the insurance side, it was just coffee spils, small radiator leaks etc, through good service and marketing, and a dedicated, motivated network, The chem dry name was built up and established, bigger and more complex, lucrative insurance jobs came in, I saw the writing on the wall 5 years ago when 2 of the directors moved to canada and america respectively, the remaining chairman was getting older and I guessed he would sell up , which he did last year, only a plc or a multinational would have bought the company, they did , I have since found a nice niche, drying commercial buildings, 4 months a year, and a bit of cc, the rest of the time. The farnchissees I speak to are being "encouraged" to build up thier cc business , this is fair enough, as the insurance work was an extra or bonus from day one back in 93, . However many cds have large overheads, pay high prices for chemicals, licence fees, are auditted, monitored closely, and the equipment prices are out of this world. I am glad I got out when I did, part by design ,part by luck.
I clean carpets
I dry Buildings

bennymon

  • Posts: 816
Re: CHEM DRY
« Reply #29 on: September 02, 2006, 12:33:03 pm »
hi jason i got out about 4 months ago my take was homeserve will get the insurance claims that deal with spillages on carpet they will go out and if it cant be cleaned they will have a sample book to replace carpets/im glad im out thanks to them im in major debt and about to go down the pan   rot in hell chemdry  >:( >:( >:( >:(

Ian Gourlay

  • Posts: 5748
Re: CHEM DRY
« Reply #30 on: September 02, 2006, 02:51:05 pm »
  • As i posted elsewhere Homeserve plumbing and burst pipe repair service is not very satisfactory.

    In our area they appear to use Sub Contractors for this operation. We were and our completely dissatisfied with the service we received . Their complaints telephone system is useless. Their contracts donot show all exclusions etc.

    Therefore if Homeserve and Chem dry  monitor this Forum I am pleased
    ]

jasonl

  • Posts: 3183
Re: CHEM DRY
« Reply #31 on: September 02, 2006, 02:52:33 pm »
Bennymon, my advice would be to use the skills you learned(and paid to learn) at chem dry to have a lucrative cc company, and make minor inroads into the insurance market, you and I can never take a huge market share of that , however our overheads are tiny compared to those of a cd , its down to profit at the end of the day , not turnover.
I clean carpets
I dry Buildings

Shaun_Ashmore

  • Posts: 11382
Re: CHEM DRY
« Reply #32 on: September 02, 2006, 04:08:33 pm »
I wonder if Homeserve will advertise the fact that Chemdry is an arm of them and on Chemdry vans that they are a Homeserve plc franchise.

Makes sense to adverise the fact as the brand names equal quality.

Shaun

Dave_Lee

  • Posts: 1728
Re: CHEM DRY
« Reply #33 on: September 02, 2006, 04:17:59 pm »
Reason why vans were outside a Home Base store - dont Homeserve also own Home Base?
Dave.
Dave Lee, Owner of Deepclean Services
Chorley Lancs. Est 1980.
"Pay Cheap -You get Cheap - Pay a little more and get something Better."

martin19842

  • Posts: 1945
Re: CHEM DRY
« Reply #34 on: September 02, 2006, 04:19:10 pm »
hi there

ive seen some of their plumbing as well, had to call out another on call plumber to rectify their repair, before i could start the drying out operation.

regards

martin

jasonl

  • Posts: 3183
Re: CHEM DRY
« Reply #35 on: September 02, 2006, 04:29:23 pm »
At the end of the day they are using employees on 15-20k a year, franchissees can more closely monitor work , they have more than just a job at stake and tend to be better motivated.
I clean carpets
I dry Buildings

Re: CHEM DRY
« Reply #36 on: September 02, 2006, 06:57:44 pm »
It all sounds great from the outset but like most thing do, it will be time that will tell or should I say prove their worth?
Chem-Dry came on all guns ablazing in the early 90's with a fantastic marketing arm. Made all us guy's sit up and take notice, what they did do for us bless them was create awareness for carpet cleaning and above all they raised the bar.
Most quotes in those early days I went on had already been visited by a local CD franchise who had put prices in their heads we as independant cleaners only dream about.
The plain fact was their main core of business was insurance work so the plain Mrs Jones and smiths  of this world were seen as icing to the cake.
And to us they were and are our main income!
How times have changed it is very rare I hear the name Chem-Dry now when I visit potential clients.
There are interesting times ahead, looks like I'm going to have to roote in the cupboard for my bat and ball and enter the game again.
Dave

jasonl

  • Posts: 3183
Re: CHEM DRY
« Reply #37 on: September 02, 2006, 07:11:10 pm »
Dave, what you have to remember was that mine and many other franchissees carpet and upholstery work was effectively subsidised by the insurance work,   if your average franchise has little or no insurance work now , how will they afford the expensive ads? especially as bonnet buffing/ low power portables can be outcleaned on most occasions by a nice tm.
I clean carpets
I dry Buildings

Liahona

Re: CHEM DRY
« Reply #38 on: September 02, 2006, 08:38:33 pm »
What a difference between one country and another. In the states c/d are laughed at for two reasons, 1) is that they are no bloody good and 2) that they were beyond cheep. Even bait and switch companies at there bait were more than c/d. Best, Dave.

Ian Gourlay

  • Posts: 5748
Re: CHEM DRY
« Reply #39 on: September 02, 2006, 08:51:34 pm »
Martin,


Could be the same plumber However in fairness the one from Cambs found the leak but did not fill the hole  The one from Norfolk did fill his holes but did not find the leak.

On another occasion they tried to make out we needed new drains etc

Considering the bungalow is only 15 years old I think this is unlikely