i know what your saying calmore, and i agree, but i dont know now because i think things are changing, but if you called you house insurers cus you spilt red wine on your sofa the insurers will call chemdry and the like because they are a national network, they have all this work to themselfs its high paid work and the insurance industry spend millions each year with frachisee's, oh not to mention the flood work, thats the main benefit of being a franchise.