[tlwcs]

My review of the Sonberg 5.1 KW water heater single operator unit.
I bought this after a Squeaky clean Dave review did on YouTube.
Bought and fitted in April and I used it throughout the summer. I had steam on the glass everyday, customers also noticed enough to ask if the water was hot.
November I came back to the van after the unit had run for 5 hours to find the van full of smoke. I turned the unit off and finished my day.
Sonberg’s customer service was excellent, nearly.
I returned the unit myself as they are 40 miles from me. It was repaired and returned via post within a week. Brilliant. However they would not say what was wrong with it other than it needed a service.
Refitted and two days later it filled the van with smoke again. Sonberg arranged collection this time, I refrained from asking if it required another service and it was repaired and returned within a week again. Excellent service.
Sadly they would only tell me that I must have used poor diesel. Where would you buy poor diesel, I only ever used a high street fuel station. I honestly wouldn’t know where to buy poor diesel.
I lost confidence in it after the second return and now rarely use it. When I do it doesn’t seem to get as hot as it used too, I’m sure they’ve dumbed it down.
So do I rate it, yes, it initially worked very well with hot water to the touch.
Sonberg have been good but I feel frustrated in their reports they claimed that it needed a service or poor diesel was used. On each return they had replaced parts.
It works, recycles each time the univalve is used so it continuously runs avoiding the shut down/recycle, choke it up bit!
I think I’m going to try another unit from another supplier.
Open to offers on this if anyone wants to tinker with it.
Tony

[Splash and dash]

My review of the Sonberg 5.1 KW water heater single operator unit.
I bought this after a Squeaky clean Dave review did on YouTube.
Bought and fitted in April and I used it throughout the summer. I had steam on the glass everyday, customers also noticed enough to ask if the water was hot.
November I came back to the van after the unit had run for 5 hours to find the van full of smoke. I turned the unit off and finished my day.
Sonberg’s customer service was excellent, nearly.
I returned the unit myself as they are 40 miles from me. It was repaired and returned via post within a week. Brilliant. However they would not say what was wrong with it other than it needed a service.
Refitted and two days later it filled the van with smoke again. Sonberg arranged collection this time, I refrained from asking if it required another service and it was repaired and returned within a week again. Excellent service.
Sadly they would only tell me that I must have used poor diesel. Where would you buy poor diesel, I only ever used a high street fuel station. I honestly wouldn’t know where to buy poor diesel.
I lost confidence in it after the second return and now rarely use it. When I do it doesn’t seem to get as hot as it used too, I’m sure they’ve dumbed it down.
So do I rate it, yes, it initially worked very well with hot water to the touch.
Sonberg have been good but I feel frustrated in their reports they claimed that it needed a service or poor diesel was used. On each return they had replaced parts.
It works, recycles each time the univalve is used so it continuously runs avoiding the shut down/recycle, choke it up bit!
I think I’m going to try another unit from another supplier.
Open to offers on this if anyone wants to tinker with it.
Tony

No diesel heater should need servicing that soon , we have 3 hot systems all9 kw 2 Ionic’s thermopures and 1 Grippatank two man set up ,Wabasto told me they don’t need servicing they either work or they don’t use it until it stops working ,the Grippatank one ran for 13,000 hours before it stopped working and then the screen , pin ,and burner Chainbure were replaced . Even cheap Chinese heaters will last longer than yours , I would say it’s not fit for purpose, I eventually replaced the whole unit after 34,000 hours total run time that includes the original 13,000 hours I could have repaired it again but felt after all the components had been exposed to such great heat for so long it was best to replace the whole unit as the plastic bits must be getting brittle.

[tlwcs]

My review of the Sonberg 5.1 KW water heater single operator unit.
I bought this after a Squeaky clean Dave review did on YouTube.
Bought and fitted in April and I used it throughout the summer. I had steam on the glass everyday, customers also noticed enough to ask if the water was hot.
November I came back to the van after the unit had run for 5 hours to find the van full of smoke. I turned the unit off and finished my day.
Sonberg’s customer service was excellent, nearly.
I returned the unit myself as they are 40 miles from me. It was repaired and returned via post within a week. Brilliant. However they would not say what was wrong with it other than it needed a service.
Refitted and two days later it filled the van with smoke again. Sonberg arranged collection this time, I refrained from asking if it required another service and it was repaired and returned within a week again. Excellent service.
Sadly they would only tell me that I must have used poor diesel. Where would you buy poor diesel, I only ever used a high street fuel station. I honestly wouldn’t know where to buy poor diesel.
I lost confidence in it after the second return and now rarely use it. When I do it doesn’t seem to get as hot as it used too, I’m sure they’ve dumbed it down.
So do I rate it, yes, it initially worked very well with hot water to the touch.
Sonberg have been good but I feel frustrated in their reports they claimed that it needed a service or poor diesel was used. On each return they had replaced parts.
It works, recycles each time the univalve is used so it continuously runs avoiding the shut down/recycle, choke it up bit!
I think I’m going to try another unit from another supplier.
Open to offers on this if anyone wants to tinker with it.
Tony

No diesel heater should need servicing that soon , we have 3 hot systems all9 kw 2 Ionic’s thermopures and 1 Grippatank two man set up ,Wabasto told me they don’t need servicing they either work or they don’t use it until it stops working ,the Grippatank one ran for 13,000 hours before it stopped working and then the screen , pin ,and burner Chainbure were replaced . Even cheap Chinese heaters will last longer than yours , I would say it’s not fit for purpose, I eventually replaced the whole unit after 34,000 hours total run time that includes the original 13,000 hours I could have repaired it again but felt after all the components had been exposed to such great heat for so long it was best to replace the whole unit as the plastic bits must be getting brittle.

I know. I have it set up to recycle when the univalve shuts the water off to prevent the coking up bit.