hi gents,so ive been window cleaning for 18 years.back when i started in 2008 i had minimal customers that required a text prior to cleaning resulting in fewer cancelations.
what ive noticed in recent years more customers are asking for a text the night before cleaning,for me this has resulted in many more cancelations,ive also noticed in the last couple of years the cancelations have increased much more,i feel this is due to the customers having less dispoable income and also spending half there life with there phome in the hand.
what are your views ? would you agree with what im saying ?
