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matthewprice

  • Posts: 773
Waterworks power up hosereel
« on: February 22, 2026, 02:06:09 pm »
Hi any one having issues with the power up hose reel . Washers are only lasting 6months in the swivel connection. Got to say there customer service been good . Sent a spare and extra washers . But I had there old reel and swivel were lasting years. My question is anyone bought a better swivel to fit this hose reel . Matt
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zesty

  • Posts: 2670
Re: Waterworks power up hosereel
« Reply #1 on: February 22, 2026, 07:11:53 pm »
Only replaced the washers on mine once in goodness knows how many years .

Perhaps you’ve got a duff elbow…
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matthewprice

  • Posts: 773
Re: Waterworks power up hosereel
« Reply #2 on: February 22, 2026, 07:21:17 pm »
It the new version . Only had it a 18 months . They did send a second swivel . And some extra washers . This is the third time it has completely stuck .it went from one in a 1000 has an issue . To they were getting more complaints .love the reel but want to buy a better connection .
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zesty

  • Posts: 2670
Re: Waterworks power up hosereel
« Reply #3 on: February 24, 2026, 06:59:14 am »
Maybe worth going for the pure freedom reel master, more money but seems to be much more reliable…
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matthewprice

  • Posts: 773
Re: Waterworks power up hosereel
« Reply #4 on: Yesterday at 05:14:33 pm »
Got to say because they gave me an extra swivel and a few extra washers . And the swivel lasts 6months I can probably last another year . In the mean time going to source a better swivel connector . Once I work out the size is the threaded screw . Rest of the reel is perfect .
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