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robbo333

  • Posts: 2399
Re: Ever get the feeling .........
« Reply #20 on: April 09, 2021, 09:22:04 pm »
So his cat sheds hair!

I'm going bald too, from the stress of having to deal with f**king stupid customers!

Seriously though...isn't there a breed of cat that actually is bald. Perhaps he has one of those and doesn't realise it.... ;D

I've binned off 2 jobs recently where the dogs bark all the time. From the second I put my brush on the first window they just bark bark bark bark all the time I'm cleaning. It ruins my 'chi'.  Pomeranians! I could drop kick 'em all day long.

Looking forward to finding out the truth of it all....
"Thank you for calling: if you have a 1st floor flat, mid terraced house, lots of dogs, no parking, no side access, or no sense of humour, please press hold!
For all other enquiries, please press1"

jim bean

  • Posts: 194
Re: Ever get the feeling .........
« Reply #21 on: April 09, 2021, 11:57:59 pm »
People like that aren’t worth bothering with mate cats love window cleaners IMO. I’ve been sacked before for knocking on a door before starting which I generally don’t do, to check the gate was unlocked as the majority of the time it wasn’t even though I had text the night before

Couple of years ago I’d have bent over backwards for any customer now I can tell within a few minutes of chat how to approach it

This job definitely helps you read people and learn body language signals

P @ F

  • Posts: 6312
Re: Ever get the feeling .........
« Reply #22 on: April 10, 2021, 09:19:00 am »
Funny thing is I have never seen the cat  in  over a year of  cleaning . 

They definitely live for the cat though , the front room has one of those climbing things in it , feckin thing is like Trump towers  ;D

I remember when I took them on she said if you ever need to climb the wall be careful as the garden is cat proofed  ???
When I got around back I was like WOW , 2 sets of wooden rollers around the whole perimeter,  I remember thinking that it was a lot of expense to go to to keep cats out , that’s when I saw the cat flap and began to scratch my head !!
I'm so lazy I'm getting tired of it !

dazmond

  • Posts: 23504
Re: Ever get the feeling .........
« Reply #23 on: April 12, 2021, 04:34:23 pm »
i lost one today too(£17 4 weekly job)......apparently he said their dog gets stressed out when i clean the windows and as they are all going back to work they dont want the dog stressed out on her own(he works from home)..... ::)roll....

he s been a great customer over the years(about 7 or 8 years now)...always pays on time and sometimes makes a lovely coffee and stops for a 5 min chat....

why cant they just tell the truth that they cant afford it anymore? ::)roll
price higher/work harder!

NWH

  • Posts: 16952
Re: Ever get the feeling .........
« Reply #24 on: April 12, 2021, 06:55:10 pm »
Yeah complete nonsense I do a place the woman looks after about 5-6 dogs and they go ballistic when I get round the back,they bark and jump up the bifold doors for half an hour non stop it makes no difference she wants clean windows she would have the perfect excuse.
It’s rubbish Daz like I’ve said before why don’t they just say we can’t stretch to it anymore instead of coming out with pathetic excuses.

markymark

  • Posts: 151
Re: Ever get the feeling .........
« Reply #25 on: April 12, 2021, 08:42:44 pm »
"I don't like it as your window cleaning makes our dog stressed."

Well, how about investing a little of your cash in training and socialising your dogs so they don't get stressed and react so badly to something which should be acceptable human behaviour to them?
I can't understand how people can claim to be animal lovers yet can't be bothered to train or educate their pet -which might have cost them a couple of grand.
The good thing about science is that it's true whether you believe it or not.

NWH

  • Posts: 16952
Re: Ever get the feeling .........
« Reply #26 on: April 12, 2021, 10:46:49 pm »
I hate it when they lick  the glass and make a mess slobber 👅 everywhere pull thereselves across the carpet when they’ve got worms 🪱,that’s just the women of the house 🤣🤣🤣🤣🤣👌

dazmond

  • Posts: 23504
Re: Ever get the feeling .........
« Reply #27 on: April 13, 2021, 03:29:24 pm »
i lost one today too(£17 4 weekly job)......apparently he said their dog gets stressed out when i clean the windows and as they are all going back to work they dont want the dog stressed out on her own(he works from home)..... ::)roll....

he s been a great customer over the years(about 7 or 8 years now)...always pays on time and sometimes makes a lovely coffee and stops for a 5 min chat....

why cant they just tell the truth that they cant afford it anymore? ::)roll

i wondered how long it would be until i replaced the job i lost yesterday.....got a referral this morning,priced up this afternoon.....£35 first clean then £25 8 weekly down a street where ive already got 4 x £25 houses.....not quite the same amount per year as the £17 4 weekly but not far off....

you just cant lose in this game! :)
price higher/work harder!

Pureandclean

  • Posts: 355
Re: Ever get the feeling .........
« Reply #28 on: April 15, 2021, 05:57:38 pm »
I had a customer complain to the apartment management company that I had scared away the pidgeon that was nesting behind the satalite dish by his bathroom window!

AuRavelling79

  • Posts: 23264
Re: Ever get the feeling .........
« Reply #29 on: April 15, 2021, 07:39:43 pm »
I had a customer complain to the apartment management company that I had scared away the pidgeon that was nesting behind the satalite dish by his bathroom window!

Graeme! Long time no hear. Hope all is well with you and yours.
It's a game of three halves!

Soupy

  • Posts: 19326
Re: Ever get the feeling .........
« Reply #30 on: April 15, 2021, 08:13:21 pm »
I had a customer complain to the apartment management company that I had scared away the pidgeon that was nesting behind the satalite dish by his bathroom window!

Graeme! Long time no hear. Hope all is well with you and yours.
Strange name for a pigeon.
Every line of serious work that I have written since 1936 has been written, directly or indirectly, against totalitarianism and for democratic socialism, as I understand it - George Orwell

P @ F

  • Posts: 6312
Re: Ever get the feeling ........UPDATE.
« Reply #31 on: April 16, 2021, 11:51:34 am »
Oh dear , have we been telling porkies  Mr Custie  ;D ;D ;D

I'm so lazy I'm getting tired of it !

Smudger

  • Posts: 13165
Re: Ever get the feeling ........UPDATE.
« Reply #32 on: April 16, 2021, 12:00:43 pm »
MuSt be using a cat friendly brush  ;D
A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.

www.oddbodscleaning.co.uk

P @ F

  • Posts: 6312
Re: Ever get the feeling ........UPDATE.
« Reply #33 on: April 16, 2021, 12:01:39 pm »
My reply

I'm so lazy I'm getting tired of it !

Smudger

  • Posts: 13165
Re: Ever get the feeling ........UPDATE.
« Reply #34 on: April 16, 2021, 12:04:07 pm »
I wish I could like that post 1000 times - !!!
A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.

www.oddbodscleaning.co.uk

P @ F

  • Posts: 6312
Re: Ever get the feeling ........UPDATE.
« Reply #35 on: April 16, 2021, 12:10:11 pm »
I’m not getting anywhere with this dude , he must be a politician

I'm so lazy I'm getting tired of it !

zesty

  • Posts: 2310
Re: Ever get the feeling ........UPDATE.
« Reply #36 on: April 16, 2021, 01:00:49 pm »
Be interesting to see if that really is the case and it was only a render clean...

Bungle

  • Posts: 2208
Re: Ever get the feeling ........UPDATE.
« Reply #37 on: April 16, 2021, 01:10:59 pm »
It looks like mr clean is cleaning more than one property by the looks of his reel. I hope your ex customer is telling porkies otherwise you're going to look a d7ck
We look at them, they look through them.

dazmond

  • Posts: 23504
Re: Ever get the feeling ........UPDATE.
« Reply #38 on: April 16, 2021, 01:42:12 pm »
personally i wouldnt of replied at all...its really  unprofessional IMO....at the end of the day the customer can do what he wants...

remember you dont own your customers....its a mutual agreement that can be ended(either way)whenever they(or you) want.....

ive lost jobs before now because i dont offer inside window cleaning,gutter clearing,etc....some customers want a "one stop" shop for all their cleaning needs.....i dont offer it so its goodbye...... :)
price higher/work harder!

Slacky

  • Posts: 7552
Re: Ever get the feeling ........UPDATE.
« Reply #39 on: April 16, 2021, 05:05:18 pm »
I had one today.

So, I picked up a bungalow job last week. However, in the 23 years Ive been doing this job Ive never had to phone the customer before hand to let them know Im coming. Text, yes: phone, no.

I was reluctant but took it on anyway, because of the calling beforehand scenario.

So, this week, I was going to pop round to them. Called three times, no answer. Popped round once, no-one in.


Eventually this morning they answered the phone. The old boy responded with, 'is that the man that was going to clean our windows this week, well, you haven't been round all week. You can go away, we don't want to use any more, you disgust me...!'.

Puts the phone down.....


I was feckin' seething....