[NWH]

We all lose customers for whatever reason but I would say it’s not money most of the time,no one really wants to clean there own windows if you don’t do it day in day out it can seem hard work cleaning all the windows on your house.
If you are getting every job you quote you are to cheap imo.

[jk999]

🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣your thoughts are your thoughts to be honest i dont realy care to be honest

[dazmond]

No im quite happy with what i earn been in business 36 years and earn a decent living out off it ,my point was where we live in Yorkshire average price for houses are around £ 8 mark but new guys just starting up are trying to get £15 an house customers dont want to pay so they take them on till a better price comes along outprice yourself and your gonna lose customers

nothing wrong with £8 houses on a 4 weekly basis..... as long as i can splash and dash 5 or 6 of them in an hour im happy....👍

[NWH]

Doing a spot on job doesn’t always keep customers always too,I know a trad guy he does an awful job but his customers love him and he never hardly loses work with his regulars.
I would think that the turnover of work with some of the bigger companies out there is colossal at times,big spells of losing customers as well as gaining them through website etc.
If you have no sort of relationship with your customers at all it’s a lot easier for them to cancel the window cleaner.

[NWH]

But that somewhat contradicts what you said before,it’s much easier to do 1 £40 house at a plod.

[dazmond]

But that somewhat contradicts what you said before,it’s much easier to do 1 £40 house at a plod.

yep i do that too nigel...the majority of my round isnt made up of £8 houses but i have a couple of runs of them...as long as im hitting my hourly rate i dont care tbh....a bit of variety.....

[NWH]

If you were to lose 2 of them 8 quid jobs you’d be travelling to the same place for half the money.

[dazmond]

If you were to lose 2 of them 8 quid jobs you’d be travelling to the same place for half the money.

no i wouldnt because they are on an estate i clean 90+houses on(the rest of them are higher priced as they are bigger with connys or extensions added to them)

[KS Cleaning]

I didn't say i got £8 an house i have been lucky with my work i do a good job and never lost a customer yet unless they move out of area or pass away ,i have been fortunate to build my round with good prices without taking the p@#$ out of the customers, i would rather have regular 3 to 4 week cleans than stupid 6 weekly plus

This is the attitude i refer to.  That if people dare charge more than them and gain the work, others think they are taking the p@#$ out of the customer 

On the last point, if I have two separate customers on an 8 wkly basis and charge £35 ( which I have) and i clean one in one month and the second the month after. In two months thats £70 for 2 cleans.
Or
I could have two customers on a 4 wkly basis, say £15 per clean. In two months, that equals four cleans and £60.

Which one is more stupid a set up?

Sorry Nathan, the example you have given isn’t really a direct comparison tho is it?  For all we know the £35 houses could take an hour each,  the £15 houses could take 15 mins each. So to answer your question...with the info you’ve given I don’t have a clue which is the more stupid set up!

[KS Cleaning]

I didn't say i got £8 an house i have been lucky with my work i do a good job and never lost a customer yet unless they move out of area or pass away ,i have been fortunate to build my round with good prices without taking the p@#$ out of the customers, i would rather have regular 3 to 4 week cleans than stupid 6 weekly plus

C’mon jk, 36 years window cleaning and you’ve never lost a customer unless they move or pass away??? You should really get a mention in the Guiness book of world records for that😂😂

[nathankaye]

I didn't say i got £8 an house i have been lucky with my work i do a good job and never lost a customer yet unless they move out of area or pass away ,i have been fortunate to build my round with good prices without taking the p@#$ out of the customers, i would rather have regular 3 to 4 week cleans than stupid 6 weekly plus

This is the attitude i refer to.  That if people dare charge more than them and gain the work, others think they are taking the p@#$ out of the customer 

On the last point, if I have two separate customers on an 8 wkly basis and charge £35 ( which I have) and i clean one in one month and the second the month after. In two months thats £70 for 2 cleans.
Or
I could have two customers on a 4 wkly basis, say £15 per clean. In two months, that equals four cleans and £60.

Which one is more stupid a set up?

Sorry Nathan, the example you have given isn’t really a direct comparison tho is it?  For all we know the £35 houses could take an hour each,  the £15 houses could take 15 mins each. So to answer your question...with the info you’ve given I don’t have a clue which is the more stupid set up!

Perhaps true, but would you charge only £35 for a house that takes an hour to clean.  I know i wouldnt!

(Added text)
I also spelt it out in that manner as once not too long ago on a facebook group + messenger, some did not see the point nor the difference of 8 weekly work compared to 4 weekly work.  The example I mentioned here, helped some to grasp the concept. Some felt there was no difference in cleaning one 4 weekly house over 8 weeks, to that of one 8 wkly clean and they are better off on 4 wkly instead.  Yet explaining in month one you clean mr smith at say £35 and month 2 you clean mr brown @ £35 a clean. Then thats £70 over two months.   Now compare that to cleaning mrs smiths at £20 per clean in month one and then month two. Which gives a total of £40 over the same time period!!

  perhaps this explanation makes more sense than trying to complicate it with time management!

[NWH]

No I definitely wouldn’t either you can clean loads of windows in an hour WFP,a lot more than 35 quids worth that’s for sure.

[KS Cleaning]

I didn't say i got £8 an house i have been lucky with my work i do a good job and never lost a customer yet unless they move out of area or pass away ,i have been fortunate to build my round with good prices without taking the p@#$ out of the customers, i would rather have regular 3 to 4 week cleans than stupid 6 weekly plus

This is the attitude i refer to.  That if people dare charge more than them and gain the work, others think they are taking the p@#$ out of the customer 

On the last point, if I have two separate customers on an 8 wkly basis and charge £35 ( which I have) and i clean one in one month and the second the month after. In two months thats £70 for 2 cleans.
Or
I could have two customers on a 4 wkly basis, say £15 per clean. In two months, that equals four cleans and £60.

Which one is more stupid a set up?

Sorry Nathan, the example you have given isn’t really a direct comparison tho is it?  For all we know the £35 houses could take an hour each,  the £15 houses could take 15 mins each. So to answer your question...with the info you’ve given I don’t have a clue which is the more stupid set up!

Perhaps true, but would you charge only £35 for a house that takes an hour to clean.  I know i wouldnt!

(Added text)
I also spelt it out in that manner as once not too long ago on a facebook group + messenger, some did not see the point nor the difference of 8 weekly work compared to 4 weekly work.  The example I mentioned here, helped some to grasp the concept. Some felt there was no difference in cleaning one 4 weekly house over 8 weeks, to that of one 8 wkly clean and they are better off on 4 wkly instead.  Yet explaining in month one you clean mr smith at say £35 and month 2 you clean mr brown @ £35 a clean. Then thats £70 over two months.   Now compare that to cleaning mrs smiths at £20 per clean in month one and then month two. Which gives a total of £40 over the same time period!!

  perhaps this explanation makes more sense than trying to complicate it with time management!

Are you saying you get £35 for a house on 8 weekly, and the same style of house is £20 on 4 weekly?

[nathankaye]

I didn't say i got £8 an house i have been lucky with my work i do a good job and never lost a customer yet unless they move out of area or pass away ,i have been fortunate to build my round with good prices without taking the p@#$ out of the customers, i would rather have regular 3 to 4 week cleans than stupid 6 weekly plus

This is the attitude i refer to.  That if people dare charge more than them and gain the work, others think they are taking the p@#$ out of the customer 

On the last point, if I have two separate customers on an 8 wkly basis and charge £35 ( which I have) and i clean one in one month and the second the month after. In two months thats £70 for 2 cleans.
Or
I could have two customers on a 4 wkly basis, say £15 per clean. In two months, that equals four cleans and £60.

Which one is more stupid a set up?

Sorry Nathan, the example you have given isn’t really a direct comparison tho is it?  For all we know the £35 houses could take an hour each,  the £15 houses could take 15 mins each. So to answer your question...with the info you’ve given I don’t have a clue which is the more stupid set up!

Perhaps true, but would you charge only £35 for a house that takes an hour to clean.  I know i wouldnt!

(Added text)
I also spelt it out in that manner as once not too long ago on a facebook group + messenger, some did not see the point nor the difference of 8 weekly work compared to 4 weekly work.  The example I mentioned here, helped some to grasp the concept. Some felt there was no difference in cleaning one 4 weekly house over 8 weeks, to that of one 8 wkly clean and they are better off on 4 wkly instead.  Yet explaining in month one you clean mr smith at say £35 and month 2 you clean mr brown @ £35 a clean. Then thats £70 over two months.   Now compare that to cleaning mrs smiths at £20 per clean in month one and then month two. Which gives a total of £40 over the same time period!!

  perhaps this explanation makes more sense than trying to complicate it with time management!

Are you saying you get £35 for a house on 8 weekly, and the same style of house is £20 on 4 weekly?

FFS!   If i said a house for £10 or £15 someone on here would moan that their 4 weekly average clean is more.  So i went with an average price of a 4 weekly clean at £20 and people still moan.

So lets take an average price of your own 4 wkly clean house and an average price of yours for an 8 weekly clean and see which is more viable. 
Oh and remember guys its sunday today so dont burden your brains with over thinking this OK.....
   

[Shrek]

NK , it might have been an easier example to include jk999 prices.

Jk999 has 100 custards @ £8 . 12 cleans a year earning them £9600 p/a

NK has 100 custards @ £15 . 6 cleans a year earning them £9000 p/a

NK is doing 50% less work than jk999 but earning nearly as much

[Dry Clean]

I didn't say i got £8 an house i have been lucky with my work i do a good job and never lost a customer yet unless they move out of area or pass away ,i have been fortunate to build my round with good prices without taking the p@#$ out of the customers, i would rather have regular 3 to 4 week cleans than stupid 6 weekly plus

This is the attitude i refer to.  That if people dare charge more than them and gain the work, others think they are taking the p@#$ out of the customer 

On the last point, if I have two separate customers on an 8 wkly basis and charge £35 ( which I have) and i clean one in one month and the second the month after. In two months thats £70 for 2 cleans.
Or
I could have two customers on a 4 wkly basis, say £15 per clean. In two months, that equals four cleans and £60.

Which one is more stupid a set up?

Had to laugh at your need to point out that you have 2 customers at £35, (Blue Peter badge on the way)  but in reply to your point, its the amount of work that you need to do to get both amounts that counts.

[Dry Clean]

NK , it might have been an easier example to include jk999 prices.

Jk999 has 100 custards @ £8 . 12 cleans a year earning them £9600 p/a

NK has 100 custards @ £15 . 6 cleans a year earning them £9000 p/a

NK is doing 50% less work than jk999 but earning nearly as much

If everything that came out of NK's mouth where true he would be the first one man band million quid turnover shiner, the problem with your example is how to find a customer who is prepared to lose 6 cleans to save £6, even if you where to double both amounts it still only a £12 a year saving for the customer.

[Shrek]

NK , it might have been an easier example to include jk999 prices.

Jk999 has 100 custards @ £8 . 12 cleans a year earning them £9600 p/a

NK has 100 custards @ £15 . 6 cleans a year earning them £9000 p/a

NK is doing 50% less work than jk999 but earning nearly as much

If everything that came out of NK's mouth where true he would be the first one man band million quid turnover shiner, the problem with your example is how to find a customer who is prepared to lose 6 cleans to save £6, even if you where to double both amounts it still only a £12 a year saving for the customer.

I see what your saying but if you don’t offer 4 weekly cleans then the customers don’t know they are only saving £12 a year.
On top of this , it’s 2019 , a house shouldn’t cost £8 to clean , it should be a minimum of £12. So in this example the customer is saving £54 a year which is more attractive to a potential customer imo .

[Dry Clean]

Remember this thread is about customers who will drop their shiners for small amounts of money I would say customers who would drop cleans for small amounts of money would make equally as bad a customer.

[johnny bravo]

happens all the time,     you wish you dumped them before they dumped you.     lots of competition in north east,     lots of new housing estates being built,     every ones after a piece.  some over pricing  some offering lower prices to suck them in.
I offer my price  but I have lots of good reviews on my website ,  from local residents in that area.
it helps persuade  them

I can make £35 / £50   per hr,  different areas bring in different ££s  per hour.     But it all adds up at the end of the day.
Better to have some lower priced than letting your competition get in