[dazmond]

Anyone else?not put any up for 2 years......mainly a quid or two on around 200 jobs,the others will remain the same.....

[jo5hm4n]

Anyone else?not put any up for 2 years......mainly a quid or two on around 200 jobs,the others will remain the same.....

doing my first price rise ever from april onwards.  Some customers just a £1, some customers upto £5.

I've always been scared to do this, however i am currently bringing in so much work if i do ending up losing some customers it will not phase me.

[dazmond]

Anyone else?not put any up for 2 years......mainly a quid or two on around 200 jobs,the others will remain the same.....

doing my first price rise ever from april onwards.  Some customers just a £1, some customers upto £5.

I've always been scared to do this, however i am currently bringing in so much work if i do ending up losing some customers it will not phase me.

I've only ever lost 2 or 3 jobs when raising prices,if that....

[Soupy]

Blame brexit.

[AuRavelling79]

I've just started doing this selectively and since the middle of January I've been telling 8 weekly customers that prices will be going up "in April" or as of February "next time". I have aimed at those I feel are a bit low for the work done and also go back through "George" and particularly target those that have had no price rise since early 2016.

If they are in I tell them face to face, if not I leave this stapled to their payment slip ...


Dear ________________________                                                                                              Date__________________

I'd like to take this opportunity to thank you for your custom to date and to inform you that as it has
been ________(over X years)_______________since my prices changed and that as of and including NEXT clean the rate for your windows will be ______________________.

(Space for any additional note if necessary)

I do hope you understand the need for this to keep pace with rising costs and that you find this necessary adjustment acceptable.

Many thanks,



(Name)

[Stoots]

Been in business 4 years now so first price rises ever will be starting this April.

Will start notifying in march, I will send a bulk text via cleaner planner then follow up with a letter and verbally if I catch them in but a lot of them I never see.

Decided on a system going forward also.

I'm only raising prices this April for customers who started in 2017 or earlier. ( I don't think it's fair to put prices up on newer customers just yet unless of course they are obviously underpriced)

Then going forward next year will be for customers joining in 2018, so on and so forth....

All customers will have a price rise every 2 years from now on.

Infact this post has just reminded me I need to start making a list and get some letters printed up.
I was thinking £1 for jobs between £10 - £15 (90% of my work) then £2 for anything above (my highest price is £30)

[Smudger]

Not this year - I price rise every other year  - minimum 50p for smaller cleans unto £3 for larger cleans then 10% for cleans of £50+

may lose 1 or 2 - but that's about it

Darran

[AuRavelling79]

So far not one has baulked at the price increases (which have been in the ten to fifteen percent rate rounded to the nearest pound) and one (that I'd put the price up from £30 to £34 after four years sent this text ... )

Dear

Hi Malcolm

Have given your No. to friends who live nearby wanting window cleaning. Mr & Mrs Xxxxx
Hope you don't mind.

Many thanks and sorry we missed you last week as we were away in Devon. No probs with new rate, well deserved !!

See you next time
(Name of custy)
Address

[Klean07]

He needs to put his prices up to pay for his upcoming 5 star luxury holiday to Mexico!

[nathankaye]

So for last couple of years ive had a min price (£10) however most of my new work  is between 15 n 20. So this april im targeting all my work which is still under the  min charge.
Apart from that, its every 2 yrs that i put prices up now, even if its by 50p so customers get used to this happening, as any longer it becomes a shock to them

[Splash & dash]

just put up most of our prices some not gone up for over 10 years , minimum price increase was £1 biggest was £10 , lost two jobs surprisingly the two that cancled were only put up by a pound , most went up by £3:50 , I find it difficult to put up prices as customers become friends and find bringing up the subject awkward

[mufcglen]

like others ive had some customers 4-5 years and theyre paying a fair bit less than what i'd charge now,however with time and building work up im in a position like many others where i can pick and choose and charge what i like now so ive been putting them up since turn of the year with the idea if they dont like it they know what they can do however every single one has accepted it and given me some nice replies too saying the service is well worth it and they knew it was well overdue anyway!
one customer said i should do a suggestion charge where the customer pays me what they think they should pay, yeah right
i was going to wait until april but thought sod it, i dont need the work so bang the prices up now and if they take it they take it if not i can fill the space easily enough but its nice theyve took it as theyre are all good payers and nice customers and that counts for a lot!

[dazmond]

He needs to put his prices up to pay for his upcoming 5 star luxury holiday to Mexico!

It'll be paid off by April....

[Dave Willis]

I’m dropping most of my prices this year. The amount I earn is obscene.

[AuRavelling79]

I’m dropping most of my prices this year. The amount I earn is obscene.

You don't earn it Dave. At least Dick Turpin wore a mask. 

[KS Cleaning]

Anyone else?not put any up for 2 years......mainly a quid or two on around 200 jobs,the others will remain the same.....

Is that the brand new van 2 years old already? Time flies

[dazmond]

Anyone else?not put any up for 2 years......mainly a quid or two on around 200 jobs,the others will remain the same.....

Is that the brand new van 2 years old already? Time flies

Yep!......time seems to go faster the older I get!

[Cookie]

I usually tell the customer I'm increasing the price face to face or I leave a note on the back of the payment slip as follows:

From April the price of each clean will increase to £x.

No need to explain why price is increasing. Tescos, Asda etc.. don't.

I'm surprised people still deal in 50p. All my prices are whole are in whole £. I can't be bothered with 50p coins.

[deeege]

So for last couple of years ive had a min price (£10) however most of my new work  is between 15 n 20. So this april im targeting all my work which is still under the  min charge.
Apart from that, its every 2 yrs that i put prices up now, even if its by 50p so customers get used to this happening, as any longer it becomes a shock to them

So you have had a minimum price for the last few years, but you are just now moving some customers up to that minimum price?

You’ve not had a minimum price then really have you?

Brilliant Nathan. 😂

[John Mart]

So for last couple of years ive had a min price (£10) however most of my new work  is between 15 n 20. So this april im targeting all my work which is still under the  min charge.
Apart from that, its every 2 yrs that i put prices up now, even if its by 50p so customers get used to this happening, as any longer it becomes a shock to them

So you have had a minimum price for the last few years, but you are just now moving some customers up to that minimum price?

You’ve not had a minimum price then really have you?

Brilliant Nathan. 😂

I just literally laughed out loud at that.

[Slacky]

So for last couple of years ive had a min price (£10) however most of my new work  is between 15 n 20. So this april im targeting all my work which is still under the  min charge.
Apart from that, its every 2 yrs that i put prices up now, even if its by 50p so customers get used to this happening, as any longer it becomes a shock to them

So you have had a minimum price for the last few years, but you are just now moving some customers up to that minimum price?

You’ve not had a minimum price then really have you?

Brilliant Nathan. 😂

Come on fellas, give the guy a break.

Hot water melts concrete.

[nathankaye]

So for last couple of years ive had a min price (£10) however most of my new work  is between 15 n 20. So this april im targeting all my work which is still under the  min charge.
Apart from that, its every 2 yrs that i put prices up now, even if its by 50p so customers get used to this happening, as any longer it becomes a shock to them

So you have had a minimum price for the last few years, but you are just now moving some customers up to that minimum price?

You’ve not had a minimum price then really have you?

Brilliant Nathan. 😂

This is like being back at high school with all the jack asses at the back of the class!!

Should i put a disclaimer that the min charge is for new customers or something to clarify it or should i use pictures if words  and too many sentences are too hard for you
😂

[Slacky]

[Clever Forum Name]

I usually tell the customer I'm increasing the price face to face or I leave a note on the back of the payment slip as follows:

From April the price of each clean will increase to £x.

No need to explain why price is increasing. Tescos, Asda etc.. don't.

I'm surprised people still deal in 50p. All my prices are whole are in whole £. I can't be bothered with 50p coins.

I got rid of all are 50p prices in 2015 but with new customers going on GC and paying online they may return. Only because i have some customers that just don't warrant going up a £1 but 50p is nothing

[nathankaye]

I usually tell the customer I'm increasing the price face to face or I leave a note on the back of the payment slip as follows:

From April the price of each clean will increase to £x.

No need to explain why price is increasing. Tescos, Asda etc.. don't.

I'm surprised people still deal in 50p. All my prices are whole are in whole £. I can't be bothered with 50p coins.

I got rid of all are 50p prices in 2015 but with new customers going on GC and paying online they may return. Only because i have some customers that just don't warrant going up a £1 but 50p is nothing

This is the point of 50p increases.   I had good prices in the past as well, that didnt need increasing. However when the time did come for them to be increased, it was a shock to them and i lost a handful. Now thats fine and for the last small section to get their prices hiked will be in april and i have taken on so much more work at brilliant prices, i dont mind if they want to call it a day but ild sooner not loose any.   

That will mean all my old work will be in line with my new work based on a min price.  The newer prices will be ok for the forseeable future but i need my customer to have the mind set that window prices increase just like anything else. For instance ive had my notification from EE of the price increase following base rate inflation.  So all my customers will get the 50p increase every 2 yrs (unless it needs to be higher, haha if i get a diesil heater like daz old,,,,,i mean new van has😂), which is next to nothing but gets them in the mindset

[Smudger]

NK - I know hat you meant however its very funny and you just need to roll with the fun

altho in the scheme of things 50p does not sound a lot and maybe scoffed at if your doing work at £7 then percentage wise thats quite a big rise and going for a pound rise maybe just a step to far

Darran

[dazmond]

Always a pound at least....I don't see the point in 50p rises,2 years ago I put some up which covered the van payments every month....I'm currently earning around £27k MORE a year than I was 10 years ago just by raising prices every few years and taking on better priced new work,also my work is even more compact than even 2 or 3 years ago as I fill in gaps in already very well established areas....I also tend to work shorter days but work in most weather conditions,better equipment also helps with efficiency and speed.......

Just makes you wonder how much money we 're leaving on the table as we don't know how much is TOO much for the customer to pay for their window cleaning.....(until they cancel! )

Since the economic crash of 2008 my round has improved dramatically although it wasn't in a very good state back then....the only way was up or i was ready to jack it all in as i was fed up of climbing ladders every day....

[G Griffin]

He needs to put his prices up to pay for his upcoming 5 star luxury holiday to Mexico!

It'll be paid off by April....

Is that your girlfriend?
It's no wonder you only have the one these days  .

[G Griffin]

When my lesbian cousin goes to Mexico she flies from Ireland.
Cancun Aer Lingus be licked? Not according to her.

[AuRavelling79]

Griff, please behave even though you are obviously a cunning linguist.

[G Griffin]

Griff, please behave even though you are obviously a cunning linguist.

Sorry, Malc; I was in a silly mood last night  .

Back on topic.......and this is especially for Nathan (who seems to think South Yorkshire is in Doncaster).
Do you think it's harder to increase prices for those that you are friendly with then?
I do but I realise that that is a fault of mine and not the situation.
Why aren't you as confident with this?

[nathankaye]

Griff, please behave even though you are obviously a cunning linguist.

Sorry, Malc; I was in a silly mood last night  .

Back on topic.......and this is especially for Nathan (who seems to think South Yorkshire is in Doncaster).
Do you think it's harder to increase prices for those that you are friendly with then?
I do but I realise that that is a fault of mine and not the situation.
Why aren't you as confident with this?

Ok, firstly and sadly, i have lived in doncaster my entire life and yet are you trying to tell me that doncaster isnt in south yorkshire 

2nd,  i dont have a problem increasing prices for ones who I have come to know well. Ive decided to increase my rounds in chunks and i have the last chunk to do.
However for customers who look after me ie regular drinks n treats and / or recommend me to friends etc keep a certain percentage discount. Which i hasten to add is my personal choice b4 ones want to comment on that

[dazmond]

there are no rules......charge what you want and what you deem fair...im defo softer with the older generation on run of the mill work buts thats my choice,i also splash and dash a lot so that £5 front only takes less than 5 mins to clean and equates to £40-£50 an hour mixed in with other compact work so im happy.....

[G Griffin]

Griff, please behave even though you are obviously a cunning linguist.

Sorry, Malc; I was in a silly mood last night  .

Back on topic.......and this is especially for Nathan (who seems to think South Yorkshire is in Doncaster).
Do you think it's harder to increase prices for those that you are friendly with then?
I do but I realise that that is a fault of mine and not the situation.
Why aren't you as confident with this?

Ok, firstly and sadly, i have lived in doncaster my entire life and yet are you trying to tell me that doncaster isnt in south yorkshire 

2nd,  i dont have a problem increasing prices for ones who I have come to know well. Ive decided to increase my rounds in chunks and i have the last chunk to do.
However for customers who look after me ie regular drinks n treats and / or recommend me to friends etc keep a certain percentage discount. Which i hasten to add is my personal choice b4 ones want to comment on that

But South Yorkshire isn't in Doncaster! 

I'm not having a dig at you. You have a minimum price but haven't applied it to your long term customers. You mention a small increase so that you don't 'shock' them. It tells me that you are less confident with your pricing of those that you're friendly with.
I'm the same but it's daft, isn't it? Unless it's someone or something that's getting like for like and not just a cup of coffee.
It's a two way thing this friendly but respectful thing. It's not just down to us.

[nathankaye]

I didnt say south yorkshire in doncaster but donny is in s.yorkshire.  unless i did a typo or something but i aint got time to read back post to find out 😂😂

The 50p increase i mentioned is going forward as after this last increase I am very happy with my prices that really, they shouldnt need increasing.  However to get my customers used to the idea that the prices will increase and perhaps not as long as 5 yrs as in the past but every 2 yrs, so i plan on a 50p increase.  Not that the price will require an increase and thats why its so low.

After this last section of increase, then all my old prices will be equal to the min charge. 
In the past i did find it hard to increase prices to individuals i had a good rapport with. However as soon as they wasnt happy with whatever, they were qyick to cancel. I learnt from that.  No matter how much we have a banter with them and build a rapport, which does help keep loyalty (as well as quality work), i have the realisation that we are still their workers who theybwould happily drop us if its against their price or feelings or whatever.
Therefore as friendly as i am with them and choose to discount some. Overall its business and nothing personal so a price increase is a price increase. I now take the personal aspect out the equation.

[Shrek]

there are no rules......charge what you want and what you deem fair...im defo softer with the older generation on run of the mill work buts thats my choice,i also splash and dash a lot so that £5 front only takes less than 5 mins to clean and equates to £40-£50 an hour mixed in with other compact work so im happy.....

You must have some rubbish work if your £5 fronts bring your hourly rate up £40 

[Dry Clean]

Griff, please behave even though you are obviously a cunning linguist.

Sorry, Malc; I was in a silly mood last night  .

Back on topic.......and this is especially for Nathan (who seems to think South Yorkshire is in Doncaster).
Do you think it's harder to increase prices for those that you are friendly with then?
I do but I realise that that is a fault of mine and not the situation.
Why aren't you as confident with this?

Ok, firstly and sadly, i have lived in doncaster my entire life and yet are you trying to tell me that doncaster isnt in south yorkshire 

2nd,  i dont have a problem increasing prices for ones who I have come to know well. Ive decided to increase my rounds in chunks and i have the last chunk to do.
However for customers who look after me ie regular drinks n treats and / or recommend me to friends etc keep a certain percentage discount. Which i hasten to add is my personal choice b4 ones want to comment on that

But South Yorkshire isn't in Doncaster! 

I'm not having a dig at you. You have a minimum price but haven't applied it to your long term customers. You mention a small increase so that you don't 'shock' them. It tells me that you are less confident with your pricing of those that you're friendly with.
I'm the same but it's daft, isn't it? Unless it's someone or something that's getting like for like and not just a cup of coffee.
It's a two way thing this friendly but respectful thing. It's not just down to us.

Nathan's idea of confidence is laying down the law after you have built your round, he done the same with Go cardless and then wibbled on at others for not having the guts to make it their only payment option, best to just smile and nod.

[nathankaye]

No it aint, sean. I simply came to my senses like ive said many of times on here. Its the same confidence that i had and others when you drop the dross of your work and not necessarily because youve got replacement work. (As i have also done so)

In addition due to tips and discussions on here. If you are getting every job youve quoted, then maybe prices are low.  That was also food for thought. So when i expand in new areas, should i go in with no experience and no confidence when pricing because i really want to get a foot in or do i set my stall as i plan to go forward. Personnally i opt for the latter, so ive still plenty to loose.

[dazmond]

there are no rules......charge what you want and what you deem fair...im defo softer with the older generation on run of the mill work buts thats my choice,i also splash and dash a lot so that £5 front only takes less than 5 mins to clean and equates to £40-£50 an hour mixed in with other compact work so im happy.....

You must have some rubbish work if your £5 fronts bring your hourly rate up £40 

i have got some cheaper work...yes...mixed in with other work but im happy enough mate...£40-£50 an hour is fine with me.....im easily pleased....

[Frankybadboy]

So for last couple of years ive had a min price (£10) however most of my new work  is between 15 n 20. So this april im targeting all my work which is still under the  min charge.
Apart from that, its every 2 yrs that i put prices up now, even if its by 50p so customers get used to this happening, as any longer it becomes a shock to them

So you have had a minimum price for the last few years, but you are just now moving some customers up to that minimum price?

You’ve not had a minimum price then really have you?

Brilliant Nathan. 😂

laughing me socks off on this one 

[AuRavelling79]

Little update - no-one has refused my price increases which I have applied selectively over the last month so far.

Some examples. None have increased for 3/4 years.

£7 to £8 (Front of semi)
£8 to £10 (Front and side of semi) x 2
£10.00 to £12.00 (Front and side of semi)
£13.50 to £15.00 (small Semi) x 2
£13.00 to £15.00 (small Semi) x 2
£15.00 to £17.00 (semi)
£15.50 to £18.00 (semi)
£18.00 to £20.00 (detached)
£18.00 to £21.00 (detached)
£20.00 to £23.00 (detached)
£25.00 to £28.00 (detached)
£30.00 to £34.00 (detached plus conny)
£32.00 to £36.00 (detached plus conny)
£35.00 to £40.00 (large detached)

So all above 10% but less than 15%. Feels right to me.

For some reason I find it more difficult to do mentally when they are compact like I imagine them seeing my van draw up at 9.00 am, leave at noon and they work out I've earned at least three figures. 

[windowswashed]

Putting mine up at the moment before Brexit 

[AuRavelling79]

Putting mine up at the moment before Brexit 

Don't forget pensioners have had a 2.5% guaranteed pension increase every April. So if you haven't put up your prices by 10% in the last 3.5 to 4 years you have full justification! And always "round up!"

[AuRavelling79]

Well I have had my first price rise questioned today.

Quite surprised really as she has been all polite sweetness and light for the four years since she has been a customer and I haven't put her price up.

For context she is among a group of sixteen compact customers and she is in a terrace of six where the gardens have a path for access in the middle of the gardens along the backs. So I do the fronts and then the backs from the end of the terraces.

Her house is the farthest from the entry point and so I go through and clean the windows of four others before I get to hers.

There is no chance any other window cleaner could take her on and do the backs without getting permission from the end of terrace house at the other end of the block to go through their garden.

So all in all I have been very decent in not taking advantage and putting up my prices higher than I have.

These houses are priced at 12.50 to 15.00 before increase and I told her hers was going up from £12.50 to £14.00.

The sweetness and light changed to a face that looked like it had sucked a lemon and she said "£2! That's rather a jump isn't it?"

I said "Well your price hasn't increased for four years - ever since you moved in in fact."

She said "£2 is a large percentage though."

I said "Well, it's £1.50 actually and as your pension will have gone up by 2.5% per year minimum it seems reasonable to me."

She said "How do you know what my pension arrangements are?"

I said "I read the government website where the state pension goes up by a minimum of 2.5% and so I know it applies to everybody."

She said "Well, I suppose I'll just have to accept it won't I?"

I said "No. If you want to find another window cleaner I'm perfectly happy for you to do so."

She said "No, no, please carry on."

[dazmond]

its always the ones you least expect to moan (and the price rise is usually small and fair)....ive had customers cancel over a 50p rise before now.....

ive changed my mind about price rises......im going to leave it another year for the vast majority as its only 2 years since the last one....

[robbo333]

I'm gently putting mine up at the moment.
All the custys I see, I just drop it into the conversation...

Custy: "Pete, do you want sugar in your tea"
Me: "One please, and your next clean will be 3 quid more!" 

[lal]

Well I have had my first price rise questioned today.

Quite surprised really as she has been all polite sweetness and light for the four years since she has been a customer and I haven't put her price up.

For context she is among a group of sixteen compact customers and she is in a terrace of six where the gardens have a path for access in the middle of the gardens along the backs. So I do the fronts and then the backs from the end of the terraces.

Her house is the farthest from the entry point and so I go through and clean the windows of four others before I get to hers.

There is no chance any other window cleaner could take her on and do the backs without getting permission from the end of terrace house at the other end of the block to go through their garden.

So all in all I have been very decent in not taking advantage and putting up my prices higher than I have.

These houses are priced at 12.50 to 15.00 before increase and I told her hers was going up from £12.50 to £14.00.

The sweetness and light changed to a face that looked like it had sucked a lemon and she said "£2! That's rather a jump isn't it?"

I said "Well your price hasn't increased for four years - ever since you moved in in fact."

She said "£2 is a large percentage though."

I said "Well, it's £1.50 actually and as your pension will have gone up by 2.5% per year minimum it seems reasonable to me."

She said "How do you know what my pension arrangements are?"

I said "I read the government website where the state pension goes up by a minimum of 2.5% and so I know it applies to everybody."

She said "Well, I suppose I'll just have to accept it won't I?"

I said "No. If you want to find another window cleaner I'm perfectly happy for you to do so."

She said "No, no, please carry on."

 This word comes to mind   DUMP,   just joking, she's agreed the price increase reluctantly, so all good. 

[John Mart]

Well I have had my first price rise questioned today.

Quite surprised really as she has been all polite sweetness and light for the four years since she has been a customer and I haven't put her price up.

For context she is among a group of sixteen compact customers and she is in a terrace of six where the gardens have a path for access in the middle of the gardens along the backs. So I do the fronts and then the backs from the end of the terraces.

Her house is the farthest from the entry point and so I go through and clean the windows of four others before I get to hers.

There is no chance any other window cleaner could take her on and do the backs without getting permission from the end of terrace house at the other end of the block to go through their garden.

So all in all I have been very decent in not taking advantage and putting up my prices higher than I have.

These houses are priced at 12.50 to 15.00 before increase and I told her hers was going up from £12.50 to £14.00.

The sweetness and light changed to a face that looked like it had sucked a lemon and she said "£2! That's rather a jump isn't it?"

I said "Well your price hasn't increased for four years - ever since you moved in in fact."

She said "£2 is a large percentage though."

I said "Well, it's £1.50 actually and as your pension will have gone up by 2.5% per year minimum it seems reasonable to me."

She said "How do you know what my pension arrangements are?"

I said "I read the government website where the state pension goes up by a minimum of 2.5% and so I know it applies to everybody."

She said "Well, I suppose I'll just have to accept it won't I?"

I said "No. If you want to find another window cleaner I'm perfectly happy for you to do so."

She said "No, no, please carry on."

This is a "how thick is your skin" situation. When I did the work, everytime she paid me I'd be thinking she resents it and it would annoy me. I'd be tempted to dump. When I send someone else I just shrug. If you can just shrug, great. If not, drop.

[Dry Clean]

Well I have had my first price rise questioned today.

Quite surprised really as she has been all polite sweetness and light for the four years since she has been a customer and I haven't put her price up.

For context she is among a group of sixteen compact customers and she is in a terrace of six where the gardens have a path for access in the middle of the gardens along the backs. So I do the fronts and then the backs from the end of the terraces.

Her house is the farthest from the entry point and so I go through and clean the windows of four others before I get to hers.

There is no chance any other window cleaner could take her on and do the backs without getting permission from the end of terrace house at the other end of the block to go through their garden.

So all in all I have been very decent in not taking advantage and putting up my prices higher than I have.

These houses are priced at 12.50 to 15.00 before increase and I told her hers was going up from £12.50 to £14.00.

The sweetness and light changed to a face that looked like it had sucked a lemon and she said "£2! That's rather a jump isn't it?"

I said "Well your price hasn't increased for four years - ever since you moved in in fact."

She said "£2 is a large percentage though."

I said "Well, it's £1.50 actually and as your pension will have gone up by 2.5% per year minimum it seems reasonable to me."

She said "How do you know what my pension arrangements are?"

I said "I read the government website where the state pension goes up by a minimum of 2.5% and so I know it applies to everybody."

She said "Well, I suppose I'll just have to accept it won't I?"

I said "No. If you want to find another window cleaner I'm perfectly happy for you to do so."

She said "No, no, please carry on."

This would give one of Nathan's parables a run for its money. lol

[G Griffin]

I'm gently putting mine up at the moment.

I'm gently putting mine up in April, May and June.
They don't like to be rushed.

[Dave Willis]

I gently put mine up last night funnily enough.

[JBC88]

I'm putting mine up from April it's been almost 2years since last raise.. I'm interested to know how often Lee Pryor and the others with multi van businesses put their prices up..

Moving forward I'm putting mine up annually. In reality if we don't do that then we are technically getting a pay cut because everything else definitely goes up each year... I think if all window cleaners raised prices annually then people would accept it more and the small raise wouldn't shock as much as a larger less frequent raise...
It does annoy me abit when a customer quotes percentages over a £2 increase. Whose gonna miss £2 these days. Back in 2004 the standard increase was around 50p. 15 years on 50p isn't as valuable so wont really be enough of an increase these days unless it's a front only house maybe.

[p1w1]

50p is the new half 1/2p (for those that can remember it  ) .

[dazmond]

I'm putting mine up from April it's been almost 2years since last raise.. I'm interested to know how often Lee Pryor and the others with multi van businesses put their prices up..

Moving forward I'm putting mine up annually. In reality if we don't do that then we are technically getting a pay cut because everything else definitely goes up each year... I think if all window cleaners raised prices annually then people would accept it more and the small raise wouldn't shock as much as a larger less frequent raise...
It does annoy me abit when a customer quotes percentages over a £2 increase. Whose gonna miss £2 these days. Back in 2004 the standard increase was around 50p. 15 years on 50p isn't as valuable so wont really be enough of an increase these days unless it's a front only house maybe.

i always seem to make more money than the previous year and i dont put my prices up every year.......IMO every year is too much....

[dazmond]

by the way some prices go down...CP is £3 a month cheaper and my rents gone down for the 3rd year in  ROW! so its £6 a month cheaper....

[nathankaye]

by the way some prices go down...CP is £3 a month cheaper and my rents gone down for the 3rd year in  ROW! so its £6 a month cheaper....

Its funny you say that. I knew a window cleaner who put his prices down when he switched to wfp because it was quicker 🤔🤔😂😂

[G Griffin]

I'm gently putting mine up at the moment.

I'm gently putting mine up in April, May and June.
They don't like to be rushed.

Especially May; she's delicate; a bit like Mavis Wilton (nee Riley).
"I don't really know".

[Stoots]

Got my price rise list sorted.

First one since i started, quite nervous but excited to see the reaction.

Decided to only  up prices of custs that have been with me 2 years or more so any who joined before Apr 17 will  be going up, have  a list of about 130 custs.

next year i will do anyone who joined between apr 17 - apr 18 and so on with a price rise for everyone every 2 years.

Not sure how much to put them up by, im thinking £1 if below £15 and £2 if above £15.


Other than that i will look through the rest and price rise the odd one if its obviously low.

 

[Shrek]

Got my price rise list sorted.

First one since i started, quite nervous but excited to see the reaction.

Decided to only  up prices of custs that have been with me 2 years or more so any who joined before Apr 17 will  be going up, have  a list of about 130 custs.

next year i will do anyone who joined between apr 17 - apr 18 and so on with a price rise for everyone every 2 years.

Not sure how much to put them up by, im thinking £1 if below £15 and £2 if above £15.


Other than that i will look through the rest and price rise the odd one if its obviously low.

I had a £35 job , in and out and for years iv stuck with it and took on all their neighbours. Big detached house , very large south facing windows so the sun blinds me when doing insides. Customer has the heating on full blast too even when it’s roasting outside, cat hair all over , I have to move tables and chairs out the way.
So I printed out a letter telling her it’s going up £15 to £50 once a month or other options are available to work out cheaper over the year.
Not heard back from them 😢😃
If they agree , fantastic, if they cancel... fantastic!

[Splash & dash]

I have just put up prices on some of my work lost 4 jobs out of the 200 I put up , surprisingly the ones I thought would cancle didn’t and ones I thought would be ok cancled !!  But still far better off money wise for a bit less work so it’s a win win , 

[Smudger]

I'm putting mine up from April it's been almost 2years since last raise.. I'm interested to know how often Lee Pryor and the others with multi van businesses put their prices up..

Moving forward I'm putting mine up annually. In reality if we don't do that then we are technically getting a pay cut because everything else definitely goes up each year... I think if all window cleaners raised prices annually then people would accept it more and the small raise wouldn't shock as much as a larger less frequent raise...
It does annoy me abit when a customer quotes percentages over a £2 increase. Whose gonna miss £2 these days. Back in 2004 the standard increase was around 50p. 15 years on 50p isn't as valuable so wont really be enough of an increase these days unless it's a front only house maybe.

In principle prices could go up every year you would have to nearer the inflation rate so it becomes a ball ache dealing in constant small rises

Also you need to factor in visits rather than time some customers only get cleaned 6 or 7 times a year on eight weekly service - they soon will feel that your constantly raising your price

A little longer gap allows you a better rise and a 2 year consistent price makes you look reasonable when upping the price

3 + years is too long and that’s when you start to fall behind moneywise

Darran

[dazmond]

i have some commercial jobs ive never put up in 10 years.....one job is around 40 mins work for £60..........i originally priced it up at £60 (2 hrs work on ladders)but take me 40 mins WFP....

[AuRavelling79]

i have some commercial jobs ive never put up in 10 years.....one job is around 40 mins work for £60..........i originally priced it up at £60 (2 hrs work on ladders)but take me 40 mins WFP....

I have one similar still at £40 from when I did it off of ladders. It took an hour and a a half back in 2005. Now it is 35 minutes or so ...

[nathankaye]

I'm putting mine up from April it's been almost 2years since last raise.. I'm interested to know how often Lee Pryor and the others with multi van businesses put their prices up..

Moving forward I'm putting mine up annually. In reality if we don't do that then we are technically getting a pay cut because everything else definitely goes up each year... I think if all window cleaners raised prices annually then people would accept it more and the small raise wouldn't shock as much as a larger less frequent raise...
It does annoy me abit when a customer quotes percentages over a £2 increase. Whose gonna miss £2 these days. Back in 2004 the standard increase was around 50p. 15 years on 50p isn't as valuable so wont really be enough of an increase these days unless it's a front only house maybe.

In principle prices could go up every year you would have to nearer the inflation rate so it becomes a ball ache dealing in constant small rises

Also you need to factor in visits rather than time some customers only get cleaned 6 or 7 times a year on eight weekly service - they soon will feel that your constantly raising your price

A little longer gap allows you a better rise and a 2 year consistent price makes you look reasonable when upping the price

3 + years is too long and that’s when you start to fall behind moneywise

Darran

Ive not been following this thread, but Darren's knocked the nail on the head with this point. Absolutely agree.

[Stoots]

Yeh I think 2 years sound about right.

Inflation is about 2.5% roughly

So i would aim to cover inflation and a bit on top.

7.5 - 10% increase every 2 years should be reasonable.

We don't just want to cover inflation we want to make money on it but going too far as in £1 a year I think is taking the pee a bit especially on £10-£15 jobs