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Soupy

  • Posts: 19410
Cleanerplanner - SOLD?!?
« on: January 31, 2019, 02:02:32 pm »
Hi Soupy,

It is an exciting time for CleanerPlanner. We are in the process of transitioning ownership of your favourite cleaning software to ensure its continued success long into the future.

Having worked for cutting edge companies in Silicon Valley, the new owners bring deep technical experience and a strong customer focus to the team.




What does this mean for you?
•   We are bringing fresh energy to the service and you will start seeing at first small and then big improvements in the coming months. In the near future, we will reach out to you to learn about how we can improve the service.
 
•   With the change in ownership, we can pass on some savings to you! From February 1st, you will no longer pay VAT on your CleanerPlanner subscription.
 
o   If you are VAT registered and currently reclaim this VAT from HMRC or your tax authority, you will no longer need to do this as you will not be paying VAT to us.
 
o   If you are outside the EU and not paying VAT, your payment will not change.
 
•   We respect your privacy and will continue to ensure that your information is governed by the same strict GDPR compliant privacy policies that are already in place.




We are committed to building the best service in the world to help you grow and manage your cleaning business.

Thank you for being a valued customer and have a great day!

Sincerely,
The CleanerPlanner Team
 





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340 S Lemon Ave 1072
Walnut, California 91789

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Every line of serious work that I have written since 1936 has been written, directly or indirectly, against totalitarianism and for democratic socialism, as I understand it - George Orwell

John Mart

Re: Cleanerplanner - SOLD?!?
« Reply #1 on: January 31, 2019, 02:12:51 pm »
Not sold. Ownership transitioned.  ;D

p1w1

  • Posts: 3873
Re: Cleanerplanner - SOLD?!?
« Reply #2 on: January 31, 2019, 02:27:37 pm »
Yeah i purchased it, i'm going national, easy way to see everyone's work and then undercut them  ;D

concept

  • Posts: 1048
Re: Cleanerplanner - SOLD?!?
« Reply #3 on: January 31, 2019, 02:38:39 pm »
Hmm. Can’t say I’ve been overly impressed with CP over the last couple of years, lots of promise, but failure to deliver.

Let’s see if that changes!

Stoots

  • Posts: 6022
Re: Cleanerplanner - SOLD?!?
« Reply #4 on: January 31, 2019, 02:43:56 pm »
Is it worrying the new owners are not vat reg?

Might just be some guy in his shed

John Mart

Re: Cleanerplanner - SOLD?!?
« Reply #5 on: January 31, 2019, 02:48:24 pm »
Is it worrying the new owners are not vat reg?

Might just be some guy in his shed
US based.

p1w1

  • Posts: 3873
Re: Cleanerplanner - SOLD?!?
« Reply #6 on: January 31, 2019, 02:49:43 pm »
That address is just a virtual mailing  address, although not having to pay vat now does that mean they are not based in the UK?

p1w1

  • Posts: 3873
Re: Cleanerplanner - SOLD?!?
« Reply #7 on: January 31, 2019, 02:50:43 pm »
Hmm. Can’t say I’ve been overly impressed with CP over the last couple of years, lots of promise, but failure to deliver.

Let’s see if that changes!
Yeah i agree, at least for now i'm a fiver a month better off  ;D

windowswashed

  • Posts: 2517
Re: Cleanerplanner - SOLD?!?
« Reply #8 on: January 31, 2019, 02:58:19 pm »
I would hate to have to rely on someone or some company for being responsible for organising my work, been there before with some cleaning program having to rely on others, No Thanks

robbo333

  • Posts: 2406
Re: Cleanerplanner - SOLD?!?
« Reply #9 on: January 31, 2019, 03:32:49 pm »
I'd make sure it's all backed-up and make hard copies, just in case!
"Thank you for calling: if you have a 1st floor flat, mid terraced house, lots of dogs, no parking, no side access, or no sense of humour, please press hold!
For all other enquiries, please press1"

Stoots

  • Posts: 6022
Re: Cleanerplanner - SOLD?!?
« Reply #10 on: January 31, 2019, 03:44:04 pm »
Is it worrying the new owners are not vat reg?

Might just be some guy in his shed
US based.


missed that bit


Stoots

  • Posts: 6022
Re: Cleanerplanner - SOLD?!?
« Reply #11 on: January 31, 2019, 03:45:18 pm »
Is it possible to take a backup of cleaner planner btw ?

would be a nightmare if they went bust, id be stuffed

Smudger

  • Posts: 13201
Re: Cleanerplanner - SOLD?!?
« Reply #12 on: January 31, 2019, 03:51:14 pm »
I believe so - we were able to supply all our data to squeegee when we trialled it

Darran
A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.

www.oddbodscleaning.co.uk

robbo333

  • Posts: 2406
Re: Cleanerplanner - SOLD?!?
« Reply #13 on: January 31, 2019, 04:02:49 pm »
I don't use it, so I don't.
Have a look and see if there are any 'save' options.
If you are not sure, then print out all the individual customer files and then print out your schedule.
At least you've got something if it goes tits!
Even if they transfer to a different server, you could have some down time.

PS. You could always contact Cleaner Planner, voice your concerns and see if they will supply all your data on a spreadsheet?

"Thank you for calling: if you have a 1st floor flat, mid terraced house, lots of dogs, no parking, no side access, or no sense of humour, please press hold!
For all other enquiries, please press1"

Soupy

  • Posts: 19410
Re: Cleanerplanner - SOLD?!?
« Reply #14 on: January 31, 2019, 04:08:50 pm »
You can back it up to dropbox.

Settings > account > backup to dropbox

Or download a zip file

Settings > account > download
Every line of serious work that I have written since 1936 has been written, directly or indirectly, against totalitarianism and for democratic socialism, as I understand it - George Orwell

John Mart

Re: Cleanerplanner - SOLD?!?
« Reply #15 on: January 31, 2019, 04:50:21 pm »
I believe so - we were able to supply all our data to squeegee when we trialled it

Darran
I thought you were CP's biggest advocate?

Soupy

  • Posts: 19410
Re: Cleanerplanner - SOLD?!?
« Reply #16 on: January 31, 2019, 05:35:26 pm »
I believe so - we were able to supply all our data to squeegee when we trialled it

Darran
I thought you were CP's biggest advocate?

Why would that matter? I used to be the squeegee mop and buckets biggest advocate. You've always got to make sure you are not missing out.
Every line of serious work that I have written since 1936 has been written, directly or indirectly, against totalitarianism and for democratic socialism, as I understand it - George Orwell

John Mart

Re: Cleanerplanner - SOLD?!?
« Reply #17 on: January 31, 2019, 05:40:38 pm »
I believe so - we were able to supply all our data to squeegee when we trialled it

Darran
I thought you were CP's biggest advocate?

Why would that matter? I used to be the squeegee mop and buckets biggest advocate. You've always got to make sure you are not missing out.
It would matter because Squeegee sounds pretty basic at the moment and hardly worth considering for a larger outfit. Also, the effort involved in swapping and relearning a new system would put me off moving unless the one I'm using didn't meet my needs. I guess my question was a roundabout way of asking if CP no longer meets his needs.

Stoots

  • Posts: 6022
Re: Cleanerplanner - SOLD?!?
« Reply #18 on: January 31, 2019, 05:41:55 pm »
I've just backed mine up to squeegee. Costs nothing for a free account so may as well have a second option.

Thanks soupy I'll back it up to drop box as well

Scary when you think how much data is at stake in a worse case scenario.

The Jester of Wibbly

  • Posts: 2089
Re: Cleanerplanner - SOLD?!?
« Reply #19 on: January 31, 2019, 06:33:03 pm »
This has always been my concern on these cloud based systems that are completely out of your hands if it went down or bust.

Your customer's personal details are your responsibility and who knows who has access to them or ends up getting sold to.
Claim your 50% off your mobile payment card reader with Sum Up.  http://fbuy.me/f7Ve3

Soupy

  • Posts: 19410
Re: Cleanerplanner - SOLD?!?
« Reply #20 on: January 31, 2019, 06:54:37 pm »
I believe so - we were able to supply all our data to squeegee when we trialled it

Darran
I thought you were CP's biggest advocate?

Why would that matter? I used to be the squeegee mop and buckets biggest advocate. You've always got to make sure you are not missing out.
It would matter because Squeegee sounds pretty basic at the moment and hardly worth considering for a larger outfit. Also, the effort involved in swapping and relearning a new system would put me off moving unless the one I'm using didn't meet my needs. I guess my question was a roundabout way of asking if CP no longer meets his needs.

You're not going to know if it's any use for you until you try it
Every line of serious work that I have written since 1936 has been written, directly or indirectly, against totalitarianism and for democratic socialism, as I understand it - George Orwell

Status Check

Re: Cleanerplanner - SOLD?!?
« Reply #21 on: January 31, 2019, 06:59:09 pm »
My gut feeling is that Cleaner Planner has moved out of the UK to save on VAT and further tax implications. Probably the same people own it, it's now just in a different tax jurisdiction. They must be doing well.

Dave Willis

Re: Cleanerplanner - SOLD?!?
« Reply #22 on: January 31, 2019, 07:00:32 pm »
Wasn’t Smudger the guy very close to Cleaner Planner when it started up? Is he still on here?

Soupy

  • Posts: 19410
Re: Cleanerplanner - SOLD?!?
« Reply #23 on: January 31, 2019, 07:02:10 pm »
My gut feeling is that Cleaner Planner has moved out of the UK to save on VAT and further tax implications. Probably the same people own it, it's now just in a different tax jurisdiction. They must be doing well.

I'm fairly certain that's not correct.
Every line of serious work that I have written since 1936 has been written, directly or indirectly, against totalitarianism and for democratic socialism, as I understand it - George Orwell

Status Check

Re: Cleanerplanner - SOLD?!?
« Reply #24 on: January 31, 2019, 07:19:22 pm »
Please tell us more. The email was so vague that it doesn't inspire any confidence. I think Squeegee will be seeing quite a few new sign ups.

dazmond

  • Posts: 23569
Re: Cleanerplanner - SOLD?!?
« Reply #25 on: January 31, 2019, 07:55:35 pm »
My gut feeling is that Cleaner Planner has moved out of the UK to save on VAT and further tax implications. Probably the same people own it, it's now just in a different tax jurisdiction. They must be doing well.

my thoughts too......at the end of the day who cares?as long as your backing up your data whats the problem?mine will be £36 a year cheaper too.......

everyone tries to pay as little tax as possible..... ;)
price higher/work harder!

Martin Lane

  • Posts: 163
Re: Cleanerplanner - SOLD?!?
« Reply #26 on: January 31, 2019, 08:47:05 pm »
Hi all
Just tried to do a down load backup all I seem to get is a load of numbers and no job details

Soupy

  • Posts: 19410
Re: Cleanerplanner - SOLD?!?
« Reply #27 on: January 31, 2019, 08:57:00 pm »
Hi all
Just tried to do a down load backup all I seem to get is a load of numbers and no job details

Really? I get 7MB which includes everything, every customer, job, transaction...
Every line of serious work that I have written since 1936 has been written, directly or indirectly, against totalitarianism and for democratic socialism, as I understand it - George Orwell

p1w1

  • Posts: 3873
Re: Cleanerplanner - SOLD?!?
« Reply #28 on: January 31, 2019, 08:57:40 pm »
Hi all
Just tried to do a down load backup all I seem to get is a load of numbers and no job details
I would presume(but not certain) the back up just has the details to be reloaded into cleaner planner. If you want actual names and addresses you would need to go to your customer page and export them to excel as with any other info like jobs etc.

Edit, i just did a back up from the settings page and have all my customer details on it.

Martin Lane

  • Posts: 163
Re: Cleanerplanner - SOLD?!?
« Reply #29 on: January 31, 2019, 09:03:21 pm »
I will try again
Thanks

Fin Clearview

  • Posts: 929
Re: Cleanerplanner - SOLD?!?
« Reply #30 on: January 31, 2019, 10:56:35 pm »
Today I’ve had to have a bit of contact with them re an invoice. Typically Rob would respond very quickly and fix something instantly. Today I’ve been emailing someone called ‘Sarah’ and have got nowhere as she said she’s going to have to look into it.

I hope I’m just being paranoid but I’m getting worried.

I have had very minor issues with CP so hope this isn’t the end of their rainbow with U.K. window cleaners  ???

Soupy

  • Posts: 19410
Re: Cleanerplanner - SOLD?!?
« Reply #31 on: February 01, 2019, 05:29:17 am »
Sarah has been there for ages.

I'd imagine Rob has been inundated with emails...
Every line of serious work that I have written since 1936 has been written, directly or indirectly, against totalitarianism and for democratic socialism, as I understand it - George Orwell

dazmond

  • Posts: 23569
Re: Cleanerplanner - SOLD?!?
« Reply #32 on: February 01, 2019, 08:30:55 am »
Hi all
Just tried to do a down load backup all I seem to get is a load of numbers and no job details

its not designed to be readable but can be restored in its entirety by a tech guy according to the FAQ..... ::)roll

its a zip file that contains all your raw data.......for exporting to a new developer etc....
price higher/work harder!

Martin Lane

  • Posts: 163
Re: Cleanerplanner - SOLD?!?
« Reply #33 on: February 01, 2019, 01:56:52 pm »
All sorted, with a little help, just went on each tab,  ie jobs selected export then saved to a exel sheet and not in a CSV file , think i will update this every week just in case,
I did get an email from Sarah she told me she will continue to work for cleaner planner and will be based in the uk

Cheers

Smudger

  • Posts: 13201
Re: Cleanerplanner - SOLD?!?
« Reply #34 on: February 03, 2019, 03:38:30 pm »
Yes - you are correct, mainly the other half that got cp off the ground with rob.

Over the last few months we have required/ need some features to make life easier ( mainly colour coding of services any a few other moinor tweaks ) but the response has been slow with no positive answers - these things would no concern many users and do not take away from the overall great use of cp - after all it is a program for all types of window cleaning biz’s and not a bespoke setup.

I noticed some threads regarding squeegee a few weeks back and took a look at the web site - from there it was decided to trial it, as it had moved forward leaps and bounds from 18 months ago esp. with respect of route planning but alas it has no look ahead facility - so planning work loads and allocating staff is impossible which for us makes squeegee as useful as a chocolate fire guard

Darran
A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.

www.oddbodscleaning.co.uk

reflection

  • Posts: 134
Re: Cleanerplanner - SOLD?!?
« Reply #35 on: February 05, 2019, 07:49:28 am »
I was going to give cp a try but now after reading this I don’t think I will bother.
I do all my work on paper I used to have George then wcp a few years back but both kept f***ing up on me there would be days I couldn’t get any work done as I couldn’t get into the system etc so just decided to go back to paper.
This one interested me however as it has the go careless it would of saved me so much time having everybody by direct debit.
Is this the best software out there at the minute or is there anymore to consider

Soupy

  • Posts: 19410
Re: Cleanerplanner - SOLD?!?
« Reply #36 on: February 05, 2019, 07:52:08 am »
I was going to give cp a try but now after reading this I don’t think I will bother.
I do all my work on paper I used to have George then wcp a few years back but both kept f***ing up on me there would be days I couldn’t get any work done as I couldn’t get into the system etc so just decided to go back to paper.
This one interested me however as it has the go careless it would of saved me so much time having everybody by direct debit.
Is this the best software out there at the minute or is there anymore to consider

I'm not convinced it's a bad thing...
Every line of serious work that I have written since 1936 has been written, directly or indirectly, against totalitarianism and for democratic socialism, as I understand it - George Orwell

The Jester of Wibbly

  • Posts: 2089
Re: Cleanerplanner - SOLD?!?
« Reply #37 on: February 05, 2019, 09:30:13 am »
I was going to give cp a try but now after reading this I don’t think I will bother.
I do all my work on paper I used to have George then wcp a few years back but both kept f***ing up on me there would be days I couldn’t get any work done as I couldn’t get into the system etc so just decided to go back to paper.
This one interested me however as it has the go careless it would of saved me so much time having everybody by direct debit.
Is this the best software out there at the minute or is there anymore to consider

If you struggled with George and a simple spreadsheet you are right to stick to pen and paper buddy.
Claim your 50% off your mobile payment card reader with Sum Up.  http://fbuy.me/f7Ve3

reflection

  • Posts: 134
Re: Cleanerplanner - SOLD?!?
« Reply #38 on: February 05, 2019, 10:40:40 am »
I didn’t say I struggled with it where in my post do I say that I said they kept f***ing up.
They shut down or stopped working couldn’t do anything with them or some days they wouldn’t even start up so I had to wait until they got them working again.
So it’s was days work lost for my men

dazmond

  • Posts: 23569
Re: Cleanerplanner - SOLD?!?
« Reply #39 on: February 05, 2019, 11:31:49 am »
I didn’t say I struggled with it where in my post do I say that I said they kept f***ing up.
They shut down or stopped working couldn’t do anything with them or some days they wouldn’t even start up so I had to wait until they got them working again.
So it’s was days work lost for my men

cleaner planner will  make it possible for you to organise your work more efficiently in less time,it really is a great window cleaning software program...its simple,smooth and slick....and will save you time and ink/paper......the mobile app is great too for adding jobs when out and about,updating worksheets/debt lists,etc......

try the 30 day trial.....you wont regret it.....

also the flexibility on the planner with "drag and drop" for juggling jobs about is ace.......
price higher/work harder!

cleaniac

Re: Cleanerplanner - SOLD?!?
« Reply #40 on: February 05, 2019, 01:03:07 pm »
I have been using sage act since 2003. 

Its a proper sales contact CRM system used in all big and small companies for all sorts of services.

It does sales forcasts, job bookings, custom reports etc, it will also mail merge, send out batch letters and emails.

Its not cloud based, so no need to rely on a third party to provide a 'service' the data is secure, and trust me it doesn't matter what these companies say about your customers data, if it's stored in the cloud, it can be accessed by anyone in the cloud, and you are foolish to think that your business information, and round info isn't viewed as an asset by these providers as they have the data, and and that equals power and value to them.

Keep your customers info on a local machine isolated from the internet. Thats what i do.


John Mart

Re: Cleanerplanner - SOLD?!?
« Reply #41 on: February 05, 2019, 01:59:50 pm »
I have been using sage act since 2003. 

Its a proper sales contact CRM system used in all big and small companies for all sorts of services.

It does sales forcasts, job bookings, custom reports etc, it will also mail merge, send out batch letters and emails.

Its not cloud based, so no need to rely on a third party to provide a 'service' the data is secure, and trust me it doesn't matter what these companies say about your customers data, if it's stored in the cloud, it can be accessed by anyone in the cloud, and you are foolish to think that your business information, and round info isn't viewed as an asset by these providers as they have the data, and and that equals power and value to them.

Keep your customers info on a local machine isolated from the internet. Thats what i do.
I've used ACT as a sales contact tool in the past. It isn't suitable for round management in my opinion although I do wish Aworka had the note taking element of ACT or the scheduling of calls etc.

Perfect Windows

  • Posts: 4100
Re: Cleanerplanner - SOLD?!?
« Reply #42 on: February 05, 2019, 02:27:32 pm »
cleaner planner will  make it possible for you to organise your work more efficiently in less time,it really is a great window cleaning software program...its simple,smooth and slick....and will save you time and ink/paper......the mobile app is great too for adding jobs when out and about,updating worksheets/debt lists,etc......

try the 30 day trial.....you wont regret it.....

also the flexibility on the planner with "drag and drop" for juggling jobs about is ace.......

Cleaner planner £29 per month (if you want GoCardless) versus Aworka, £10 per month, GoCardless included.

Look at Aworka before you look at Cleanerplanner.  It's excellent as well as being far, far cheaper than CP.

Vin

John Mart

Re: Cleanerplanner - SOLD?!?
« Reply #43 on: February 05, 2019, 02:37:12 pm »
cleaner planner will  make it possible for you to organise your work more efficiently in less time,it really is a great window cleaning software program...its simple,smooth and slick....and will save you time and ink/paper......the mobile app is great too for adding jobs when out and about,updating worksheets/debt lists,etc......

try the 30 day trial.....you wont regret it.....

also the flexibility on the planner with "drag and drop" for juggling jobs about is ace.......

Cleaner planner £29 per month (if you want GoCardless) versus Aworka, £10 per month, GoCardless included.

Look at Aworka before you look at Cleanerplanner.  It's excellent as well as being far, far cheaper than CP.

Vin
I agree. I trialled both and plumped for Aworka. In my opinion it's a better product but additional users do add £5 each so bear that in mind.

cleaniac

Re: Cleanerplanner - SOLD?!?
« Reply #44 on: February 05, 2019, 03:21:38 pm »
I have been using sage act since 2003. 

Its a proper sales contact CRM system used in all big and small companies for all sorts of services.

It does sales forcasts, job bookings, custom reports etc, it will also mail merge, send out batch letters and emails.

Its not cloud based, so no need to rely on a third party to provide a 'service' the data is secure, and trust me it doesn't matter what these companies say about your customers data, if it's stored in the cloud, it can be accessed by anyone in the cloud, and you are foolish to think that your business information, and round info isn't viewed as an asset by these providers as they have the data, and and that equals power and value to them.

Keep your customers info on a local machine isolated from the internet. Thats what i do.
I've used ACT as a sales contact tool in the past. It isn't suitable for round management in my opinion although I do wish Aworka had the note taking element of ACT or the scheduling of calls etc.

Ahh yes on its own its not quite there.

But i used to develop and customise ACT for other customers and it can be very specific to your needs and work very well

Michael Peterson

  • Posts: 1741
Re: Cleanerplanner - SOLD?!?
« Reply #45 on: February 07, 2019, 04:39:19 pm »
Having used both imo CleanerPlanner is in a different league to aworka , however , this was a lot down to rob being good and his job , maybe it will be great , maybe it won’t , guess we’re just going to have to find out

John Mart

Re: Cleanerplanner - SOLD?!?
« Reply #46 on: February 07, 2019, 05:24:45 pm »
Having used both imo CleanerPlanner is in a different league to aworka , however , this was a lot down to rob being good and his job , maybe it will be great , maybe it won’t , guess we’re just going to have to find out
I have used both too. Why do you say CP is in a different league? I may look again as it’s year end. My problems with Aworka are as follows.
- I can’t see every job on the planner on one screen. So I’ve got to skip through 3 rounds on differen planning screens to juggle work around.

- I can’t see the whole address on the planning screen so I’ve got to click on a job to find which town it’s in.

When I looked at CP the planning screens were cumbersome and the system was sloooow.

Smudger

  • Posts: 13201
Re: Cleanerplanner - SOLD?!?
« Reply #47 on: February 07, 2019, 11:00:34 pm »
Having used both imo CleanerPlanner is in a different league to aworka , however , this was a lot down to rob being good and his job , maybe it will be great , maybe it won’t , guess we’re just going to have to find out
I have used both too. Why do you say CP is in a different league? I may look again as it’s year end. My problems with Aworka are as follows.
- I can’t see every job on the planner on one screen. So I’ve got to skip through 3 rounds on differen planning screens to juggle work around.

- I can’t see the whole address on the planning screen so I’ve got to click on a job to find which town it’s in.

When I looked at CP the planning screens were cumbersome and the system was sloooow.

I know we run our rounds different to most as we specify a day and we clean on that day - all our customers are in rounds so we tend to do a set village as a whole on one day however if we get one out of sync or extra job then it shows on the planner as XXX village - maybe this would help you identify where the jobs are situated

Darran
A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.

www.oddbodscleaning.co.uk

John Mart

Re: Cleanerplanner - SOLD?!?
« Reply #48 on: February 08, 2019, 05:47:47 am »
Having used both imo CleanerPlanner is in a different league to aworka , however , this was a lot down to rob being good and his job , maybe it will be great , maybe it won’t , guess we’re just going to have to find out
I have used both too. Why do you say CP is in a different league? I may look again as it’s year end. My problems with Aworka are as follows.
- I can’t see every job on the planner on one screen. So I’ve got to skip through 3 rounds on differen planning screens to juggle work around.

- I can’t see the whole address on the planning screen so I’ve got to click on a job to find which town it’s in.

When I looked at CP the planning screens were cumbersome and the system was sloooow.

I know we run our rounds different to most as we specify a day and we clean on that day - all our customers are in rounds so we tend to do a set village as a whole on one day however if we get one out of sync or extra job then it shows on the planner as XXX village - maybe this would help you identify where the jobs are situated

Darran
The way I currently do it probably needs changing. I have three rounds. One for each member of staff. What I probably should do is create different rounds for each town or village as you do. It will certainly make it easier to plan and then assign rounds to staff members. Hmmm. A lot of work.

Soupy

  • Posts: 19410
Re: Cleanerplanner - SOLD?!?
« Reply #49 on: February 08, 2019, 06:08:34 am »
Having used both imo CleanerPlanner is in a different league to aworka , however , this was a lot down to rob being good and his job , maybe it will be great , maybe it won’t , guess we’re just going to have to find out
I have used both too. Why do you say CP is in a different league? I may look again as it’s year end. My problems with Aworka are as follows.
- I can’t see every job on the planner on one screen. So I’ve got to skip through 3 rounds on differen planning screens to juggle work around.

- I can’t see the whole address on the planning screen so I’ve got to click on a job to find which town it’s in.

When I looked at CP the planning screens were cumbersome and the system was sloooow.

I know we run our rounds different to most as we specify a day and we clean on that day - all our customers are in rounds so we tend to do a set village as a whole on one day however if we get one out of sync or extra job then it shows on the planner as XXX village - maybe this would help you identify where the jobs are situated

Darran
The way I currently do it probably needs changing. I have three rounds. One for each member of staff. What I probably should do is create different rounds for each town or village as you do. It will certainly make it easier to plan and then assign rounds to staff members. Hmmm. A lot of work.

I have a round each staff member. Works just fine.
Every line of serious work that I have written since 1936 has been written, directly or indirectly, against totalitarianism and for democratic socialism, as I understand it - George Orwell

Paul-kent

  • Posts: 100
Re: Cleanerplanner - SOLD?!?
« Reply #50 on: April 09, 2019, 10:19:59 pm »
Is their anything new with cleaner planner yet it’s be about four months since I moved to squeegee.ee but I’m thinking about going back to cloud based instead of an app due to a better debts page and printable worksheets etc

Thanks Paul

Rob.Hall

  • Posts: 1065
Re: Cleanerplanner - SOLD?!?
« Reply #51 on: April 09, 2019, 11:08:42 pm »
Nothing new as far as I am aware..

dazmond

  • Posts: 23569
Re: Cleanerplanner - SOLD?!?
« Reply #52 on: April 10, 2019, 08:43:06 am »
Is their anything new with cleaner planner yet it’s be about four months since I moved to squeegee.ee but I’m thinking about going back to cloud based instead of an app due to a better debts page and printable worksheets etc

Thanks Paul

doesnt need anything new...its great as it is IMO......
price higher/work harder!

johnwillan

  • Posts: 313
Re: Cleanerplanner - SOLD?!?
« Reply #53 on: April 10, 2019, 10:48:06 am »

The way I currently do it probably needs changing. I have three rounds. One for each member of staff. What I probably should do is create different rounds for each town or village as you do. It will certainly make it easier to plan and then assign rounds to staff members. Hmmm. A lot of work.
[/quote]

You could also have "Area Rounds" for each operator, i.e. "name - area"

HTH

John

johnwillan

  • Posts: 313
Re: Cleanerplanner - SOLD?!?
« Reply #54 on: April 10, 2019, 10:50:16 am »
I notice Squeegee now applies an "additional" 0.5% to 1% charge for GoCardless and Stripe transactions dependant on the package used.

Stoots

  • Posts: 6022
Re: Cleanerplanner - SOLD?!?
« Reply #55 on: April 10, 2019, 06:55:28 pm »
Just trying squeegee put again after they introduce the new work planner...looks much better now

still think i prefer cp, the only gripe  i have is having to use text local which ends up putting the total monthly cost at 50 quid or so wheras squeegee uses your mobile texts

dazmond

  • Posts: 23569
Re: Cleanerplanner - SOLD?!?
« Reply #56 on: April 10, 2019, 07:12:51 pm »
Just trying squeegee put again after they introduce the new work planner...looks much better now

still think i prefer cp, the only gripe  i have is having to use text local which ends up putting the total monthly cost at 50 quid or so wheras squeegee uses your mobile texts

you dont need to use text local though in CP.....I never do....i use my free texts off my phone through the CP mobile app
price higher/work harder!

jo5hm4n

  • Posts: 939
Re: Cleanerplanner - SOLD?!?
« Reply #57 on: April 10, 2019, 09:52:32 pm »
Just trying squeegee put again after they introduce the new work planner...looks much better now

still think i prefer cp, the only gripe  i have is having to use text local which ends up putting the total monthly cost at 50 quid or so wheras squeegee uses your mobile texts

you dont need to use text local though in CP.....I never do....i use my free texts off my phone through the CP mobile app

How do you do that??  I need to do that ideally.

dazmond

  • Posts: 23569
Re: Cleanerplanner - SOLD?!?
« Reply #58 on: April 10, 2019, 10:32:47 pm »
Just trying squeegee put again after they introduce the new work planner...looks much better now

still think i prefer cp, the only gripe  i have is having to use text local which ends up putting the total monthly cost at 50 quid or so wheras squeegee uses your mobile texts

you dont need to use text local though in CP.....I never do....i use my free texts off my phone through the CP mobile app

How do you do that??  I need to do that ideally.

easy.....just download your worksheets to your phone,click the customers number and send a text.....i only text the odd one or two the night before usually,sometimes none at all....cleaner planner costs me £15 a month.....
price higher/work harder!

Stoots

  • Posts: 6022
Re: Cleanerplanner - SOLD?!?
« Reply #59 on: April 11, 2019, 12:03:32 pm »
Just trying squeegee put again after they introduce the new work planner...looks much better now

still think i prefer cp, the only gripe  i have is having to use text local which ends up putting the total monthly cost at 50 quid or so wheras squeegee uses your mobile texts

you dont need to use text local though in CP.....I never do....i use my free texts off my phone through the CP mobile app

Yes I know mate but it's long winded to do them individually when you have 20+ to do.


The Jester of Wibbly

  • Posts: 2089
Re: Cleanerplanner - SOLD?!?
« Reply #60 on: April 11, 2019, 03:49:24 pm »
The best and most advwnced software is George  ;D

Nah,  all aside,  if it comes to time when I need to change I think Awoka will be my choice.  Don't think it will be too long.

Claim your 50% off your mobile payment card reader with Sum Up.  http://fbuy.me/f7Ve3

dazmond

  • Posts: 23569
Re: Cleanerplanner - SOLD?!?
« Reply #61 on: April 11, 2019, 04:20:40 pm »
Just trying squeegee put again after they introduce the new work planner...looks much better now

still think i prefer cp, the only gripe  i have is having to use text local which ends up putting the total monthly cost at 50 quid or so wheras squeegee uses your mobile texts

you dont need to use text local though in CP.....I never do....i use my free texts off my phone through the CP mobile app

Yes I know mate but it's long winded to do them individually when you have 20+ to do.

what do you text EVERY single customer? ::)roll

if you do you ve made a rod for your own back there mate.... ;D

once you ve sent them one text.....its easy as you just forward the same text message every month.....
price higher/work harder!

windowswashed

  • Posts: 2517
Re: Cleanerplanner - SOLD?!?
« Reply #62 on: April 11, 2019, 04:28:28 pm »
Copy, paste, send, all of five to ten seconds to send one or hundred texts within next to no time on most smart phones . Don't need cleaner planner for that

Simon Trapani

  • Posts: 1479
Re: Cleanerplanner - SOLD?!?
« Reply #63 on: April 11, 2019, 07:15:46 pm »
Schedule them as templates with Text Marketer incorporated into Aworka. Only for customers with locked gates.

3.3 pence per text. Shame it doesn't come out of my text allowance but it's hardly a fortune & is tax deductable.

cleaniac

Re: Cleanerplanner - SOLD?!?
« Reply #64 on: April 11, 2019, 09:07:01 pm »
Any smartphone will send out a group text.

You dont even need to type it, just talk to it and you can send messages to your customers even if its just landlines.


Simon Trapani

  • Posts: 1479
Re: Cleanerplanner - SOLD?!?
« Reply #65 on: April 11, 2019, 09:40:45 pm »
I don't keep or want customer's number's in my phone contacts list.

Soupy

  • Posts: 19410
Re: Cleanerplanner - SOLD?!?
« Reply #66 on: April 12, 2019, 02:15:51 pm »
I don't keep or want customer's number's in my phone contacts list.

I don't want my mobile number in my customer's contact list.
Every line of serious work that I have written since 1936 has been written, directly or indirectly, against totalitarianism and for democratic socialism, as I understand it - George Orwell

Crystal-clear

  • Posts: 3029
Re: Cleanerplanner - SOLD?!?
« Reply #67 on: April 12, 2019, 08:21:34 pm »
Any smartphone will send out a group text.

You dont even need to type it, just talk to it and you can send messages to your customers even if its just landlines.

I can't tell you how much easier it is. You schedule them all out at a certain time. You can even schedule in advance if youre on time with your work. I did it your way for a very long time thought I was being clever by saving £120 a year I was actually working more.

Think about it you do a long days work it's Wednesday and you're back home for 1900 hungry and you want to go to the gym or spend some time with your family you can't do that. Because you can't text customers late so you have to get it out of the way before it gets really late.

You now need to go to your database scroll down find the jobs that you need to message I know it can technically take a few minutes especially if you work alone but trust me you must have had that feeling where you just don't want to do it and you want to eat you want to watch a film and be normal at 7 it shouldn't be time for you to start texting people in uniform.

Now imagine casually on a Sunday setting up all your messages to go out all at a particular time
And date. It saves you a lot of time and stress if you ask me like I say I've been there for a long time and for a short time I can see a huge difference it's very much worth it in my opinion.

dazmond

  • Posts: 23569
Re: Cleanerplanner - SOLD?!?
« Reply #68 on: April 12, 2019, 11:37:12 pm »
Any smartphone will send out a group text.

You dont even need to type it, just talk to it and you can send messages to your customers even if its just landlines.

I can't tell you how much easier it is. You schedule them all out at a certain time. You can even schedule in advance if youre on time with your work. I did it your way for a very long time thought I was being clever by saving £120 a year I was actually working more.

Think about it you do a long days work it's Wednesday and you're back home for 1900 hungry and you want to go to the gym or spend some time with your family you can't do that. Because you can't text customers late so you have to get it out of the way before it gets really late.

You now need to go to your database scroll down find the jobs that you need to message I know it can technically take a few minutes especially if you work alone but trust me you must have had that feeling where you just don't want to do it and you want to eat you want to watch a film and be normal at 7 it shouldn't be time for you to start texting people in uniform.

Now imagine casually on a Sunday setting up all your messages to go out all at a particular time
And date. It saves you a lot of time and stress if you ask me like I say I've been there for a long time and for a short time I can see a huge difference it's very much worth it in my opinion.

I'm home and filled up my tank for my next days work by 4pm most days,I've also printed invoices,downloaded worksheets,written out chits etc by this time....

So all I need to do is occasionally send a few texts(through CP worksheets on my phone)at 7pm.....it takes less than 5 mins.....its hardly a chore....👍😎
price higher/work harder!

Crystal-clear

  • Posts: 3029
Re: Cleanerplanner - SOLD?!?
« Reply #69 on: April 12, 2019, 11:58:12 pm »
Any smartphone will send out a group text.

You dont even need to type it, just talk to it and you can send messages to your customers even if its just landlines.

I can't tell you how much easier it is. You schedule them all out at a certain time. You can even schedule in advance if youre on time with your work. I did it your way for a very long time thought I was being clever by saving £120 a year I was actually working more.

Think about it you do a long days work it's Wednesday and you're back home for 1900 hungry and you want to go to the gym or spend some time with your family you can't do that. Because you can't text customers late so you have to get it out of the way before it gets really late.

You now need to go to your database scroll down find the jobs that you need to message I know it can technically take a few minutes especially if you work alone but trust me you must have had that feeling where you just don't want to do it and you want to eat you want to watch a film and be normal at 7 it shouldn't be time for you to start texting people in uniform.

Now imagine casually on a Sunday setting up all your messages to go out all at a particular time
And date. It saves you a lot of time and stress if you ask me like I say I've been there for a long time and for a short time I can see a huge difference it's very much worth it in my opinion.

I'm home and filled up my tank for my next days work by 4pm most days,I've also printed invoices,downloaded worksheets,written out chits etc by this time....

So all I need to do is occasionally send a few texts(through CP worksheets on my phone)at 7pm.....it takes less than 5 mins.....its hardly a chore....👍😎
Although you have to manually send it you still have the app to help you.cleaniac doesn't use any wc software. It does however become a chore even for you if you have to set up work for a different vehicle as well. The busier you are the more beneficial and efficient.
Anyhow you're using CP and it's definitely one of the top available I'm just put off personally by hearing about all this moving and a few of The Big C P guys have also stated they have gone on to squeegee and other software as a security measure so I think I'm going to be watching CP from the fence for now.anyhow happy with awoka