[dazmond]

hi adam so you ve had the same problem as me with your chain keep coming off....its really started to annoy me now!

came off 3 times today...phoned PF up and asked could i adjust the tension(which you do by loosening the 4 nuts on the motor)if this doesnt work then its going back...

how much give have you got on the chain?too tight and it doesnt run smoothly,too loose and it comes off....

also the reel makes a knocking noise after every revolution whether im reeling in or pulling hose off ,pure freedom says this is normal,some reels  do it and some dont,they said they dont know the reason why.the spindle seems slightly warped to me as the inlet side with the rotary joint is a bit uneven when turning(its the same on my cox reel so this is normal i think)....

im sick to death of faffing about with it now....TBH i wish id gone for the grippatank geared reel instead........

[paul alan]

I made my own for £50 and it works perfect, never had a problem with!

[Simon Trapani]

Yeh...that'll cheer him up no end Paul.

[High-Tower]

I had a similar problem when fitting my power up hd, you need to make sure it’s fixed square and solidly in place, otherwise it can move out of alignment.

[Shrek]

I had a similar problem when fitting my power up hd, you need to make sure it’s fixed square and solidly in place, otherwise it can move out of alignment.

Are you sure it’s fixed in place properly daz? Mines bolted through the floor and working great so far , no knocking sound or wierd stuff going on with mine....

[Stoots]

well mines a D.I.Y reel daz so i must have had something out of alignment somewhere.

Ive re fitted mine into my new van and its not come off  in 3 weeks, so by chance it all must be aligned correctly now.

I wouldnt expect this issue with a £600 reel though mate, it wants to go back...

As for making a knocking noise as normal, i wouldnt be having that either not for what they charge for them

Tbh ive been put off chain reels now, if i were to buy one i think i would go for the Grippa geared one.

[dazmond]

I had a similar problem when fitting my power up hd, you need to make sure it’s fixed square and solidly in place, otherwise it can move out of alignment.

Are you sure it’s fixed in place properly daz? Mines bolted through the floor and working great so far , no knocking sound or wierd stuff going on with mine....

mine knocks every time  the reel turns....so yours runs smoothly with no knocking?its doing my head in now....

my reel is fixed in place (screwed  through chipboard)not the van floor but its solid......

[Shrek]

Maybe the knocking is something to do with those heat proof boards to stop it from warping 
I never had those fitted but you know what mate I wouldn’t be happy if mine was doing that , I would drive to Grimsby to their workshop and get it sorted.
Sounds like something isn’t quite right man , I’m over the moon with mine

[lozsing]

mine has never missed a beat love it can't help wondering that's its because its not bolted down

[zesty]

I made my own for £50 and it works perfect, never had a problem with!

Likewise, best £50 spent!

[Shrek]

mine has never missed a beat love it can't help wondering that's its because its not bolted down

That’s what I was thinking too... only one way to find out! Drill 3 or 4 holes through your floor daz and bolt it in. If that fails , take it back and kick off

[dazmond]

mine has never missed a beat love it can't help wondering that's its because its not bolted down

it is bolted down!its solid.its not going anywhere.bolting it through the van floor is not gonna make a blind bit of difference!

[dazmond]

Maybe the knocking is something to do with those heat proof boards to stop it from warping 
I never had those fitted but you know what mate I wouldn’t be happy if mine was doing that , I would drive to Grimsby to their workshop and get it sorted.
Sounds like something isn’t quite right man , I’m over the moon with mine

not a bad idea that mate.itll be a pain trying to send it back in the post...

its only a 2 hour drive from me...itll be good to give my van a good blast on the motorway too as i normally only do little runs in it....

[deeege]

Sod that, for the amount you’ve spent on it I’d want them to come to me!!

[Shrek]

Maybe the knocking is something to do with those heat proof boards to stop it from warping 
I never had those fitted but you know what mate I wouldn’t be happy if mine was doing that , I would drive to Grimsby to their workshop and get it sorted.
Sounds like something isn’t quite right man , I’m over the moon with mine

not a bad idea that mate.itll be a pain trying to send it back in the post...

its only a 2 hour drive from me...itll be good to give my van a good blast on the motorway too as i normally only do little runs in it....

I bought something from wcw in Wolverhampton that was faulty and after emailing & phoning and getting nowhere , I drove down and sorted it out there and then

[dazmond]

Sod that, for the amount you’ve spent on it I’d want them to come to me!!

I'll make it a day out and take my missus on her day off(Wednesday).I'd like to meet some of the guys at pure freedom anyway and have a look around!

[Shrek]

Sometimes it’s better face to face instead of bouncing emails and phone calls to each other - they make them in house so they’ll be able to see the problems and hopefully put it right-

Just make sure they’re open before you set off 

[Frankybadboy]

if it aint knocking it aint rocking 

[Simon Trapani]

Hope it all gets sorted for you Daz. What a PITA. I hate taking things back but at £600 you're gonna have to go see them. It should be perfect.

I have two PF manual reels the same as Nathan had and on one of them the spindle has always been slightly warped. You can see it on the inlet elbow joint when winding. I also had to have them collect & replace a 650 stainless steel tank cage a year ago as one of the reinforcement bars was not square. 

[deeege]

Sod that, for the amount you’ve spent on it I’d want them to come to me!!

I'll make it a day out and take my missus on her day off(Wednesday).I'd like to meet some of the guys at pure freedom anyway and have a look around!

So you’re going to take your Mrs on a day out to an industrial estate in Grimsby? What a lucky lady she is! 😂