[nathankaye]

Regular conny roof cleans are a doddle and different from the occasional ones we all get. I have two that have their roofs done every single time (8 weekly) and I charge £20 a pop.

To put it in context I would probably charge £40 for one (lean to) and £50 for the other if it was say six monthly as they are good regular customers.

Yep totally agree, this is what i told him.
I said if he lets me know once he sees how clean the initial clean will be and to play it by hear. If he thinks it needs doing every visit or 8wkly i told him it would be an extra tenner not free like the previous chap was, as obviously its a lot more glass n time to clean. He seemed ok but time will  tell

[H2GoKent]

I read somewhere that approx 20% will buy on price only.
Quite frankly I don't think any of us really want customers like that.

I have a house that I charge £25 for, he had a canvasser giving a hard sell to do it for £15, in the end he said to the guy, what kind of job are going to do for £15

Don't aim to be the cheapest, anyone can do that.

[dazmond]

got another one today!a different window cleaning company this time with .......ahem!.....problems with staff...again i know this company and have got other jobs from them over the years.

customer not happy with different lads cleaning her windows and reckons she and a neighbour have paid for windows to be cleaned but no one has cleaned them.not happy at all.

4 bedder with conny on a very nice estate of 4 and 5 bedders.id normally charge £20-£25 but thought id go in at £30.got the job.she said she wants the roof cleaning once a year in spring/summer too.i reckon ill get the neighbours too.

[Dry Clean]

got another one today!a different window cleaning company this time with .......ahem!.....problems with staff...again i know this company and have got other jobs from them over the years.

customer not happy with different lads cleaning her windows and reckons she and a neighbour have paid for windows to be cleaned but no one has cleaned them.not happy at all.

4 bedder with conny on a very nice estate of 4 and 5 bedders.id normally charge £20-£25 but thought id go in at £30.got the job.she said she wants the roof cleaning once a year in spring/summer too.i reckon ill get the neighbours too.

That's bound to sting, doing all them properties at £20-£25 when you could be getting £30.

[Granny]

Unless I'm missing something you guys bang on about how you've got established rounds, been going for donkey's years, yet you keep coming on here bigging it up about how many new jobs you've got today.
Well, I don't know about you but I have a full round of loyal customers and I turn more jobs away than I take on.
If you are taking on all these customers (proud to be a one man band the mantra goes) you must be losing just as many at the other end, otherwise you'd be working 24 hours a day!

[dazmond]

got another one today!a different window cleaning company this time with .......ahem!.....problems with staff...again i know this company and have got other jobs from them over the years.

customer not happy with different lads cleaning her windows and reckons she and a neighbour have paid for windows to be cleaned but no one has cleaned them.not happy at all.

4 bedder with conny on a very nice estate of 4 and 5 bedders.id normally charge £20-£25 but thought id go in at £30.got the job.she said she wants the roof cleaning once a year in spring/summer too.i reckon ill get the neighbours too.

That's bound to sting, doing all them properties at £20-£25 when you could be getting £30.

i dont think like that sean.im  grateful to still be earning a good hourly rate.

i havent got any work on this estate and im only offering 8 weekly cleans to these customers.normally id charge £20-£25 in other areas (but most of them are 4 weekly,not 8 weekly).

as its getting harder to find space to slot new work in alongside my regular work im only offering longer frequency cleans at higher prices from now on unless new work comes up  on my  4 weekly estate work.

[dazmond]

Unless I'm missing something you guys bang on about how you've got established rounds, been going for donkey's years, yet you keep coming on here bigging it up about how many new jobs you've got today.
Well, I don't know about you but I have a full round of loyal customers and I turn more jobs away than I take on.
If you are taking on all these customers (proud to be a one man band the mantra goes) you must be losing just as many at the other end, otherwise you'd be working 24 hours a day!

i have months where nothing really happens then BANG! A STREAM OF NEW JOBS!.its a window cleaning forum( if you havent noticed!) .

i dont work more than 30-35 hours a week mate.sometimes less.yes i do lose customers(usually moving or dying and occasionally dumping).

all our rounds are built on shifting sand..............no matter how long you ve been going.

[nathankaye]

Unless I'm missing something you guys bang on about how you've got established rounds, been going for donkey's years, yet you keep coming on here bigging it up about how many new jobs you've got today.
Well, I don't know about you but I have a full round of loyal customers and I turn more jobs away than I take on.
If you are taking on all these customers (proud to be a one man band the mantra goes) you must be losing just as many at the other end, otherwise you'd be working 24 hours a day!

How long have you been in this game buddy?  Because you must have lost some down to people moving, loosing their jobs or even dying.....thats the nature of our work.
But to grow your empire isnt to be content with what you have got as you get comfy and before you know it your customers are moving or dropping down dead and you havent advanced your business so everyone else has come along and taken the cream of the work and your left with peoples dregs.
Whereas  you replace lower paying jobs with better ones......as you also do with replacing customers for better ones. Then like i said people move or die so your work is constantly shifting with the tide. You can either drift along or sail the high tides

[Stoots]

I've now started dumping a few care free.

Isn't it nice when you have enough work you can just dump one and not care.

Dumped 3 today. One never left gate open.

Another one i just didn't fancy doing anymore as it was a terraced and either a drive around job or a long backpack walk. Third one was just underpriced and on its own in a not so pleasant estate. Good payer but her time had come for the chop 

Picked up two yesterday so need to get another 2 this week to be a winner.

[paul alan]

I have 2 thirds of a day lm gonna dump soon, £205 all realy good payers and top notch people. Never complain.
But its up in the hills and cba with it anymore, much prefer being in the flat.
Im taking today off to take stock of my work to see where l am financialy as the balls been roling so fast l dont even know how far past my target l have gone.
 I had 1k leaflets delivered last week as they were gathering dust in the van, had 2 calls from the same street already, apparently their cleaner is going away for a year and hes got a few in the area so lm expecting more. Especialy when l go knocking.

[Shrek]

I have 2 thirds of a day lm gonna dump soon, £205 all realy good payers and top notch people. Never complain.
But its up in the hills and cba with it anymore, much prefer being in the flat.
Im taking today off to take stock of my work to see where l am financialy as the balls been roling so fast l dont even know how far past my target l have gone.
 I had 1k leaflets delivered last week as they were gathering dust in the van, had 2 calls from the same street already, apparently their cleaner is going away for a year and hes got a few in the area so lm expecting more. Especialy when l go knocking.

It's probably a good time to have a cull as those little annoying jobs sometimes get more annoying this time of year

[Dry Clean]

I have 2 thirds of a day lm gonna dump soon, £205 all realy good payers and top notch people. Never complain.
But its up in the hills and cba with it anymore, much prefer being in the flat.
Im taking today off to take stock of my work to see where l am financialy as the balls been roling so fast l dont even know how far past my target l have gone.
 I had 1k leaflets delivered last week as they were gathering dust in the van, had 2 calls from the same street already, apparently their cleaner is going away for a year and hes got a few in the area so lm expecting more. Especialy when l go knocking.

It's probably a good time to have a cull as those little annoying jobs sometimes get more annoying this time of year

He shouldn't have taken them on, personally if I was one of those loyal customers I would be making sure that others know he's
a messer and it would be better to look elsewhere for a more reliable shiner.
We are all quick to complain when customers break their word and mess us about.

[paul alan]

100%

I wouldnt say they were annoying its just a tad harder than everything else and slightly out the way and as lm refining now anyways and have more work coming in its a chance to compact the work more.

[paul alan]

I have 2 thirds of a day lm gonna dump soon, £205 all realy good payers and top notch people. Never complain.
But its up in the hills and cba with it anymore, much prefer being in the flat.
Im taking today off to take stock of my work to see where l am financialy as the balls been roling so fast l dont even know how far past my target l have gone.
 I had 1k leaflets delivered last week as they were gathering dust in the van, had 2 calls from the same street already, apparently their cleaner is going away for a year and hes got a few in the area so lm expecting more. Especialy when l go knocking.

It's probably a good time to have a cull as those little annoying jobs sometimes get more annoying this time of year

He shouldn't have taken them on, personally if I was one of those loyal customers I would be making sure that others know he's
a messer and it would be better to look elsewhere for a more reliable shiner.
We are all quick to complain when customers break their word and mess us about.

Your dead wrong dry clean!

I have been cleaning these for 2+ years and get on realy well with all the people there, l will be making sure l dont pass this on to anyone that will mess these people around.

I took them on when l neede the work and it has served me well, now l have the luxury of picking my work and this work isnt something l would pick.

I will make sure these windows get cleaned still even if l have to give it away!

[Shrek]

Sometimes you don't realise that they are awkward when you take them on. I had 2 jobs next door to each other - when I quoted both of them in the spring, they were great. However I didn't realise that both cars were gonna be parked so close to their bay window every time I went round that it was a pita .
The next door house had a partially gravelled drive and in the winter , it turned to sludge and I spent too much time cleaning all the mud of my hose and shoes . So I sacked them off

[Stoots]

I have 2 thirds of a day lm gonna dump soon, £205 all realy good payers and top notch people. Never complain.
But its up in the hills and cba with it anymore, much prefer being in the flat.
Im taking today off to take stock of my work to see where l am financialy as the balls been roling so fast l dont even know how far past my target l have gone.
 I had 1k leaflets delivered last week as they were gathering dust in the van, had 2 calls from the same street already, apparently their cleaner is going away for a year and hes got a few in the area so lm expecting more. Especialy when l go knocking.

It's probably a good time to have a cull as those little annoying jobs sometimes get more annoying this time of year

He shouldn't have taken them on, personally if I was one of those loyal customers I would be making sure that others know he's
a messer and it would be better to look elsewhere for a more reliable shiner.
We are all quick to complain when customers break their word and mess us about.

Yes and no imo.

You make a good point however I know I took on work that I knew eventually I would get rid of. I took on that work as I was building the round as at the end of the day it's money, still have quite a few underpriced or poor access or out of the way that I want rid of at some point.

[paul alan]

Your an idiot dry clean you dont know what your on about, "more reliable cleaner" you dont know me from adam.

"Make sure every one knows hes a messer" you wally!!!!

[dazmond]

I have 2 thirds of a day lm gonna dump soon, £205 all realy good payers and top notch people. Never complain.
But its up in the hills and cba with it anymore, much prefer being in the flat.
Im taking today off to take stock of my work to see where l am financialy as the balls been roling so fast l dont even know how far past my target l have gone.
 I had 1k leaflets delivered last week as they were gathering dust in the van, had 2 calls from the same street already, apparently their cleaner is going away for a year and hes got a few in the area so lm expecting more. Especialy when l go knocking.

i still wouldnt dump it.if their reliable customers,good payers and you can earn your daily take id keep it on.new work can turn sour esp if you havent been cleaning it for long or sometimes you can lose a big job which leaves gaps in your workload.good reliable customers should always be kept on as long as the prices are right for you(if not put them up rather than dump)

[Dry Clean]

I have 2 thirds of a day lm gonna dump soon, £205 all realy good payers and top notch people. Never complain.
But its up in the hills and cba with it anymore, much prefer being in the flat.
Im taking today off to take stock of my work to see where l am financialy as the balls been roling so fast l dont even know how far past my target l have gone.
 I had 1k leaflets delivered last week as they were gathering dust in the van, had 2 calls from the same street already, apparently their cleaner is going away for a year and hes got a few in the area so lm expecting more. Especialy when l go knocking.

It's probably a good time to have a cull as those little annoying jobs sometimes get more annoying this time of year

He shouldn't have taken them on, personally if I was one of those loyal customers I would be making sure that others know he's
a messer and it would be better to look elsewhere for a more reliable shiner.
We are all quick to complain when customers break their word and mess us about.

Your dead wrong dry clean!

I have been cleaning these for 2+ years and get on realy well with all the people there, l will be making sure l dont pass this on to anyone that will mess these people around.

I took them on when l neede the work and it has served me well, now l have the luxury of picking my work and this work isnt something l would pick.

I will make sure these windows get cleaned still even if l have to give it away!

Sorry Paul, from your post I thought you where just going to walk away, nothing wrong there.

[Dry Clean]

Your an idiot dry clean you dont know what your on about, "more reliable cleaner" you dont know me from adam.

"Make sure every one knows hes a messer" you wally!!!!

I was replying to your post which didn't make it clear that you where not going to leave these loyal customers in the lurch.
What would you call a shiner if you where a customer and he decided he can no longer be bothered to clean your property even though you had agreed to his terms and done everything right, I get the feeling he would be called something a lot stronger than a messer.