Okay guys, time for you to decide what i should do after just being dumped by a customer.
So this woman comes up to me 2 months ago wanting her windows cleaned. Seemed dead nice, said she wanted 4/8 weekly cleaning service. I said right heres the price. Then she said, do you do one off cleans out of interest? I said no we dont, just 4 or 8 weekly. She said okay thats fine, they will need doing every couple of months anyway. (in B4, should of smelled she was a messer should of told her no or doubled the price, yeah i know i suck)
Right, she seems okay then lets get cracking. Cleaned the windows fine no problem came up sparkling, she was happy and paid cash. Then she said, next time you come here, can you clean my parents round the corner to as they are looking for a window cleaner. So i said sure no probs.
Anyway 4 weeks pass, i text her (shortened version) "hi, coming to clean windows tomorrow", she replies i've decided i want the 8 weekly service can you come next month? So, i said yes fine, i already told her 8 weekly was going to cost more and she was ok with it.
Another 4 weeks pass today, i text her same thing today she replies "Hello. I don't want the windows cleaned thank you. I'd like to leave it for now. Thanks Rhian"
Right, clearly a one off clean brigader, so this is where the game starts.
Whatever is the most popular response from you lot is how i will deal with this.
Do i......
A) Tell her that we agreed on a 4/8 weekly cleaning service, and that i didn't do One Off cleans, and she has clearly done it on purpose, furthermore please dont ask me to ever clean your windows again, as i only deal with customers who stick to their agreements.
B) Tell her shes a stupid messer, sad excuse for a customer low life pathetic wasteman
C) Be professional and just forget and move on
D) Be more professional and thank her for custom that she gave me and i wish her all the best
E) Get your suggestions in lads, whoever has the most likes wins!