In Jan this year I purchased there own hose reel fitted with 100 m of high viz green hose.
I am finding the hose slips over the sides of reel causing hose to get caught and stop coming out,also hose keeps looping ang catching on everything,,the loops cause a bird nest in hose which I end up dragging behind me.
The hose has kinked so badly that it now has visual lumps in hose wall.
My previous hose reel and hose was also from purefreedom,not made by them it was blue metal the hose was yellow ,I think made by stream line.
Just wondering if any others are having the same problems as me,it's driving me so mad I'm thinking of getting find and start again