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Shrek

  • Posts: 3931
Re: When to let the customer know you've underpriced the job
« Reply #20 on: May 03, 2017, 01:19:40 pm »
On first cleans and dirty framed conservatories remove all the crud with water from the customers tap ( the tap pressure will
make light work of it ) and then a quick wipe and rinse with your pure to remove the spotting on the glass.

I know how to clean a window , but thanks for that 🤦‍♂️

Tosh

  • Posts: 2964
Re: When to let the customer know you've underpriced the job
« Reply #21 on: May 03, 2017, 01:49:23 pm »
Is it okay to respond with a smart-arse comment to that?
*A HISTORY OF THE UNIVERSE - THE SHORT STORY* 'Hydrogen is a light, odorless gas, which, given enough time, turns into people.'

NWH

  • Posts: 16952
Re: When to let the customer know you've underpriced the job
« Reply #22 on: May 03, 2017, 02:01:06 pm »
I would let them know as and when I finished cleaning it for next time,I'd take the hit on the first clean but not from then on. 

Shrek

  • Posts: 3931
Re: When to let the customer know you've underpriced the job
« Reply #23 on: May 03, 2017, 02:22:15 pm »
Is it okay to respond with a smart-arse comment to that?

I wasn't asking how to do a 1st clean or how to clean a window - kinda irrelevant really

8weekly

Re: When to let the customer know you've underpriced the job
« Reply #24 on: May 03, 2017, 02:47:00 pm »
Is it okay to respond with a smart-arse comment to that?

I wasn't asking how to do a 1st clean or how to clean a window - kinda irrelevant really
Yeah, but Sean is trying really hard to be nice and I actually like him this time round, so give him a break.  ;D

Dry Clean

  • Posts: 9000
Re: When to let the customer know you've underpriced the job
« Reply #25 on: May 03, 2017, 03:27:04 pm »
Is it okay to respond with a smart-arse comment to that?

I wasn't asking how to do a 1st clean or how to clean a window - kinda irrelevant really

You did say you where running out of water, that's a tip on how to save it similar to the trad comments that you didn't mind, so would say its relevant.
But seriously somebody pointing out something you already know isn't anything to get upset over, the same could be said about not charging enough to cover 10 minutes work.
Just up your prices in six months to cover the shortfall and take the shortterm hit for the sake of a professional image.

Shrek

  • Posts: 3931
Re: When to let the customer know you've underpriced the job
« Reply #26 on: May 03, 2017, 03:44:36 pm »
Is it okay to respond with a smart-arse comment to that?

I wasn't asking how to do a 1st clean or how to clean a window - kinda irrelevant really

You did say you where running out of water, that's a tip on how to save it similar to the trad comments that you didn't mind, so would say its relevant.
But seriously somebody pointing out something you already know isn't anything to get upset over, the same could be said about not charging enough to cover 10 minutes work.
Just up your prices in six months to cover the shortfall and take the shortterm hit for the sake of a professional image.

Ok cheers , but going over the windows with tap water then pure will make the job twice as long and make it even more underpriced. Smurfs comment would save on water and time but I can't be arsed getting the squeegee out 👍

dazmond

  • Posts: 24489
Re: When to let the customer know you've underpriced the job
« Reply #27 on: May 03, 2017, 07:02:37 pm »
Thing is , iv picked up a lot of custys with connys on 1 street , and I run out of water really quick. I don't mind too much if it's a mixture of connys and then non connys , but it's all large detached with connys. And because of this , my hourly rate suffers . No im not on £100 an hour  ;D

use fan jets youll save water compared to pencils mate.how big is your tank?500L is the perfect size for me for a 6  hour working day.my hourly rate on larger domestics is £40-£50 an hour.(i always clean frames,sills and doors too)
price higher/work harder!

Shrek

  • Posts: 3931
Re: When to let the customer know you've underpriced the job
« Reply #28 on: May 03, 2017, 07:15:17 pm »
Thing is , iv picked up a lot of custys with connys on 1 street , and I run out of water really quick. I don't mind too much if it's a mixture of connys and then non connys , but it's all large detached with connys. And because of this , my hourly rate suffers . No im not on £100 an hour  ;D

use fan jets youll save water compared to pencils mate.how big is your tank?500L is the perfect size for me for a 6  hour working day.my hourly rate on larger domestics is £40-£50 an hour.(i always clean frames,sills and doors too)

Yep been using fan jets for ages , my tank is only 350 Ltrs which is a pain! later in the year il be upgrading everything- bigger tank etc

dazmond

  • Posts: 24489
Re: When to let the customer know you've underpriced the job
« Reply #29 on: May 03, 2017, 10:46:30 pm »
i used to have a 350L and id run out of water in the afternoon on a high flow some days.annoying!!

ill never need more than a 500L tank as i never work long days anymore.
price higher/work harder!