[p1w1]

i might be mistaken then, i was going off a thread on another forum.

[Jays Window Cleaning]

Duncan H so what happens if you got 100 meters of micro bore hose reeled out and the motor packs up ? Has this happend to any one yet ? If so how did you get round it . Besides ravaling it up by hand . ?

[Jays Window Cleaning]

Got in touch with WCW  spoke to them they were very helpful and understanding  and I am getting a refund for my oder customer service was great there . Well I will see if I do get my refund . P1w1 did you get yours ?

[p1w1]

Yeah came today probably won't get it up and running till the weekend

[Jays Window Cleaning]

Good for you bud

[p1w1]

Well opened the box in excitement only to find 1 of the cables damaged  , so now waiting on wcw to see how to resolve it so going to manually be winding in for a little longer.
Just for the record it does come with a handle to manually wind in if needed.
First impressions it looks well built and big,  a little bit of a poor paint finish in a couple of areas and the fittings needed for the hoses did come with it apart they sent the wrong jubilee clip for fitting the hose to the inside of the reel.

[Frankybadboy]

should of had mine from waterworks today and its not turned up 

[Jays Window Cleaning]

Frankly boy when did you order it? Ive got a well still waiting to see the funds , re refund from WCW so I can order one from water works . I'm debating now. All this agro to order a product and have It delivered and you get bits missing and it sounds a bit bashed up by what p1w1 is saying . don't sound like good business to me . Really want one these hose reels . seems so much aggro to get one.

Go on say it " should have DIYed one " lol
And I've looked at doing that and that seems to be aggro too . Thought the best way was to spend the dollars on the propa one .

[p1w1]

dont get me wrong they are well made and thought out, just a small issue with the cable looks like it has been melted slightly by something  that its rested on. Still happy with the purchase.
And as for diy done enough of that and cant be arsed with it anymore and there on the petal reels which ive never liked. Thats why i never brought the first electric reels they made.

[Jays Window Cleaning]

Glad your pleased with it though mate . Just annoying it's not in working order. I had a wagtail tail sent out with bits missing.  Arnt these things checked before sending them out ?  They aren't cheap these hose reels so they should be good lol

Well let's hope .  Let me know how you're getting on with it when it's up and running mate . I want one like a big kid I'm disappointed I haven't got one yet mine would have been here today  . In stead in wajting for tbe funds to show up in my account before i order from water works . We all get excited when you get a new bit of kit . Boys and there toys lol

[Frankybadboy]

Frankly boy when did you order it? Ive got a well still waiting to see the funds , re refund from WCW so I can order one from water works . I'm debating now. All this agro to order a product and have It delivered and you get bits missing and it sounds a bit bashed up by what p1w1 is saying . don't sound like good business to me . Really want one these hose reels . seems so much aggro to get one.

Go on say it " should have DIYed one " lol
And I've looked at doing that and that seems to be aggro too . Thought the best way was to spend the dollars on the propa one .

it got ordered on monday and told it would be here today  direct from waterworks

[Jays Window Cleaning]

This is on there site ..... Weprovide a 48 hour courier service providing your order is placed before 12.00pm (2 days for some Scottish Constituencies). However, Waterworks cannot guarantee this service and does not accept responsibility for late delivery due to courier delay. Neither does Waterworks accept any subsequent loss or liability for delivery delays.

So basically they aim  to get it to you by 48 hours if ordered by 12 on order day . So I guess it could turn up any day really down to the courier . I'd rather pay for next day delivery so you get it the next day they could offer that option .Come on these days you order online it's there the next day most things unless stated . Maybe they make them up when ordered  that's y they take longer ?  They cover there backs by there delivery terms . It's frustrating as I'm going to place an order with them???

[Frankybadboy]

thanks for that,

it was ordered by a third party on my behalf and all i was told it be here today,just see what tomorrow brins

[Frankybadboy]

still no hose reel and no reply from waterwork 

[best]

Arrived  today
Not quite power up hd
But will have a go.
Total £36 Inc delivery

[p1w1]

still no hose reel and no reply from waterwork 

didn't you get an e-mail so you can track your order?

[Frankybadboy]

still no hose reel and no reply from waterwork 

didn't you get an e-mail so you can track your order?

it was ordered though a insurance company on my behalf so will chase them up tomorrow

[Tony dunmall]

Arrived  today
Not quite power up hd
But will have a go.
Total £36 Inc delivery

Where did your motor come from as I've been trying to get cog driven one ordered three so far all wrong

[best]

 

Arrived  today
Not quite power up hd
But will have a go.
Total £36 Inc delivery

Where did your motor come from as I've been trying to get cog driven one ordered three so far all wrong

http://www.ebay.co.uk/itm/172483897444 price £27.44

[Dry Clean]

Well opened the box in excitement only to find 1 of the cables damaged  , so now waiting on wcw to see how to resolve it so going to manually be winding in for a little longer.
Just for the record it does come with a handle to manually wind in if needed.
First impressions it looks well built and big,  a little bit of a poor paint finish in a couple of areas and the fittings needed for the hoses did come with it apart they sent the wrong jubilee clip for fitting the hose to the inside of the reel.

Could you not agree to some sort of discount with wcw  and then replace the cable yourself ?