latest development.
i got a phone call from tek-tanks saying the lead time will be 3 weeks and that i might be better ordering from their supplier Grippatank (still unsure of what to believe here) but they said they would refund me and i would need do place the order with them.
i interrupted and said i was happy waiting and under no circumstances issue a refund. I don't need the frame urgently and I'm waiting on other bits and pieces to complete my van refit anyway.
just checked their website again they've increased the prices in line with Grippa. might have unintentionally ruffled a few feathers here
Its happens regularly in industry.
The only way you can start a business is to advertise, promote, sell and service your product directly to the enduser. If you do a good job, have a quality product which is good value for money and in demand, then you could well get noticed by a 'wholesaler' who has the potential to sell more product than you can as a small enterprise.
So they screw you for a quantity discount and you kind of end up with all your eggs in one basket. Then the wholesaler starts to put pressure on you as the manufacturer for a bigger discount. So the manufacturer decides that he will try to sell a little of his product to his old customers to regain a bit of profitability by having his feet on both sides of the proverbial fence.
The wholesaler finds out and threatens to cancel the agreement he has with you.
This is an old Supermarket trick. Window cleaners have even had it done to them by the supermarkets. They give so much work that your other customers get pushed into the background. Once they believe you exclusively work for them, then you get called into a cost cutting exercise meeting. You can't afford to do the work but you can't afford not to do it.
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