[Plankton]

Unable to access my email today, does anyone else use the above for email?

[Smurf]

A rather ironic name that 

Don't they have any customer support you can contact or website to find out what is going on?

Can you get to the login page? https://www.outitgoes.com
 I can so if not try clearing your browser cache and try again.

[Plankton]

Atmail could not communicate to the database resulting in an error. To continue please check the following:
Database username and password are correct
Hostname is authorized to connect to the database server
The software has been installed correctly and the database schema created
Validate your database connection details in the file config/dbconfig.ini
The error message returned from the server includes:
Unable to connect to database server.

Once the database connection details have been resolved, reload your browser to continue with the session.

[Smurf]

Sounds to me your service provider email servers a down.

[Plankton]

It's working now. Don't have a clue what the problem was.

[Smurf]

You might now get an email to explain the reason why the outage.
I'm guessing they will say it was due to server maintenance. 

[Martin Anderson]

Im guessing your with Heart-Internet why not use the actually SMTP.: your domain? rather than their generic mail server address?