[Dave Willis]

Good spot. 

[NWH]

We think of window cleaning 100% of the time.

Customers think about it 0.5 % of the time.

We don't have to be perfect. Just decent.

Bang on the money that comment,and imo it's the main reason why we get away with cleaning houses in such quick time.  More often than not they clean up very well but to say they come up spotless everytime is just not going to be true if you inspected every window. Certain PVC Windows do clean up better than you'd get them trad even in direct sunlight but some older Windows in sunlight do leave marks it's unavoidable on certain Windows.

[NWH]

Saying that I would never trad a whole house if I did get such complaints I would use my noddle,if a kitchen window is a problem window or a living room window the same I would either do the sunny side of the house first and then check it or quickly just blade it off with detergent,we can get over paranoid about it and as said customers simply just don't go round with a magnifying glass. You always hear from time to time about window cleaners getting complaints from customers 9 times out of 10 they are retired and have nothing better to do than go round checking windows,how many people get complaints from people who are out working alday and return to find a ticket saying we called and did them.

[Shane sharples]

Good point NWH, I think possibly it may be a case off over thinking things, sat there in a south facing room expecting your windows to be perfect, then start imagining what the custys are saying in their south facing rooms 🤔 . I doubt custys get their noses right upto their windows examining every inch after we've all been . I suppose when you try your hardest to do a perfect job, you will never be satisfied as you could've done something better.

[NWH]

I see a window is not perfect and at times I still walk away cos I know it's acceptable,WFP does not do a perfect job on all Windows that's not possible but you should over time get used to the results your going to get on your particular jobs. I find the PVC with proud rubber seals worse than wooden Windows and old leads at times,they sometimes give dreadful results in direct sunlight when it looks like you've under scrubbed them they produce what looks like areas that have been missed when on inspection it's coming from the rubber seals. The new PVC Windows with recessed seals are a godsend to the WFPoler due to it stopping this happening these windows are way way quicker to clean with far better results,the time WFP saves is a no brained though for me I would never go back to ladders and bucket I'd rather drop the particular job than do that.

[NWH]

It's a double edged sword this time of the year we get less daylight to see the odd mark but the sun is low so mistakes are seen more easily,in the summer though if you have made a boo boo it can been seen sitting in a lounge or kitchen up until 10 o'clock at night though in mid summer. Taking this into account I will take the winter over summer everytime,I find although there's less hours to work you seem to crack on more in the winter with shorter days and with it being cooler you get more done in less time,in the summer it can get to 1 o'clock and you feel drained with the heat and sun on your face. In the summer you always think I'll do more tomorrow until it comes and it's hot again.