Hi guys, thanks for all your replies, I really do appreciate them all, and I would agree that they are positive and helpful.
My situation is this: I've been in this game nearly 19 years, I will be 54 next year and in excellent physical health. You could say I am set in my ways, as I have looked into going the waterfed pole route on numerous occasions, only to conclude that it's not for me as I would prefer to keep things very simple. It just looks too complicated to me and I still enjoy tradding. As I said in my initial post, I take my time, which means as well as taking time on the glass, I also take great care to ensure that I am safe on the ladders. I use a trad pole on velux windows where necessary, and only avoid windows that are inaccessible (I always inform and agree this with the customer before proceeding).
My ethos is that I expect my standards to exceed that of customers. This maybe puts some pressure on myself to perform above and beyond their expectations, but I would personally prefer this over doing a substandard job, and receiving complaints. On the other hand, it's nice to get commendation, which often leads to recommendation!
I was beginning to worry that I was losing the ability to to an excellent job, and so decided to 're-train' myself, both in physically cleaning, and in my mental approach to it. I am confident that I have now sorted these issues, and look forward to being in top form tomorrow!
John