[dave f]

why oh why do some people make window cleaning hard work for them selves ? taking people to court over a few quid or go to all the effort of terms and conditions ,and all the rest of it .do the job get paid off you go. I only go to 2 cleanes, have a polite word a bout payment if that fails dump replace with 2.keep it simple no hassel life is to short .just an observation

[SB Cleaning]

That's pretty much the way I do things too

[Dave Willis]

Depends how much you're owed.

[dave f]

that's true but why let it build up its beyond me why people let accounts get so large in the first place alarm bells should start to ring after a couple of excuses .or am I missing something .this is where I get shot down in flames

[Dave Willis]

I'm owed over £300 on one job (cleaned twice) might dump it but won't be ignoring it.

[steve rix]

We do many cleans between £250 and £1000. Some comercial some domestic. If they dont pay should I ignore them? I took a £46 million pound lottery winner to court once and won (about £450 if I remember corrrectly)

[dave f]

 always an exception to the rule

[ascjim]

We got to have T & C's  for our customers as we joined The Buy With Confidence Scheme.

[johnny bravo]

i wish i had cleaning payments coming in    over the £100  mark.
the most expensive house i clean is £25.

people dont like parting with there cash up here

after 2 cleans i stop,     ill just pop a reminder in door when cleaning in area again.

i make sure all there neighbours hear about it.        

[cgh window cleaning]

Depends what type of work you do.
I do a fair it of commercial I have two weekly jobs  one does not pay till it gets to about 4 invoices that are due ,the other normally gets to 60 days  on invoice sent then pays. It's very easy for these things to mount up .if I was to dump or take to court late payers I would probably lose half my work.
Don't get me wrong not all are bad payers and I charge them enough for the inconvenience.if you have done the work and given plenty of chances then the only option is court in some cases.

[timglaze]

Sometimes the laid back approach to window cleaning is why debts get so high. I've had people owing 10 - 12 cleans because I couldn't be bothered chasing it up but when it came to cleaning the next time round I just cleaned again because it didn't take that much extra effort, say if I'm doing a few houses in the street already. Sometimes it takes more effort or balls to chase up payment or cancel them if they don't pay after 2 cleans.

[SB Cleaning]

Sometimes the laid back approach to window cleaning is why debts get so high. I've had people owing 10 - 12 cleans because I couldn't be bothered chasing it up but when it came to cleaning the next time round I just cleaned again because it didn't take that much extra effort, say if I'm doing a few houses in the street already. Sometimes it takes more effort or balls to chase up payment or cancel them if they don't pay after 2 cleans.

10 - 12 cleans is madness  ..

I go to 2 cleans that's it..then I turn up and knock at the door and it's 1 of 2 options  Go Cardless or dumped 

[Clever Forum Name]

We can't all be perfect 

[timglaze]

Sometimes it's a case of using up 30 minutes to drive to a house, knock, find no one in and drive home or just clean again when in street and put another ticket in. The odd occasion I've been stitched up but sometimes it's nice getting a beefy cheque through the post or a bacs payment.

[dave f]

ive got a slip printed up for that reason.  sorry I have missed you please leave payment of what ever the amount is how may cleans owed .then the day of collection  and where to put it ie under plant pot etc.works nearly every time for me. ive started to get a bit ruthless some just get the flick 

[SeanK]

Believe me as somebody who's been there you never win taking somebody to court over payment, you may get what
your owed but will never get back the cost of the time and stress that you will have invested in chasing it.
In domestic work there is no excuse for letting payments build up on a regular basis unless you have agreed to it with the
customer.

[dave f]

most of my custys blow a fuse  if they think they owe for 2 cleanes the tight gets

[Steven Biggs]

Sounds to me you've ended up with the dregs as customers what no one wants . Can't remember the last time I got stitched up, or had to drop a custy for non payment . And I let some custys go a long time , once a year is not unusual for some of mine . A lot like to straighten up in December with a big tip .

[slap bash]

why oh why do some people make window cleaning hard work for them selves ? taking people to court over a few quid or go to all the effort of terms and conditions ,and all the rest of it .do the job get paid off you go. I only go to 2 cleanes, have a polite word a bout payment if that fails dump replace with 2.keep it simple no hassel life is to short .just an observation

Dave you have it by the back end again. The true question is WHY DO CUSTOMERS THINK THEY DO NOT HAVE TO PAY FOR A SERVICE RENDERED.  Let`s face facts they see us as lowly paid, so why in Gods name rob the lowly pay worker.

[Clever Forum Name]

Just done the whole court process and CCJ thing through thomas higgins, easy peasy. Would easily do it again.

It's great that you can charge compensation as well.