Ok so I had this guy ring me on Thursday and asked to go and give him a quote, anyway I was busy so I asked if its ok to go either Saturday morning or Sunday afternoon, he said either is fine. I asked what area and he said but I wasn't sure how close to my round it is , he said 'it's right next door . Checked this morning and it's a midd terraced house 20 minutes away . So I messaged this morning, really sorry but unfortunately due to the distance from my route, I won't be able to quote your windows. Thank you for ringing and sorry I couldn't help.
5 minutes later - 2* review DOESNT COVER THIS AREA- YOU NEED TO STATE WHICH AREAS YOU COVER IN YOUR ADVERTS.
A$$hole , giving me a bad review because I don't cover his area - making my 5* record go down!!!!