Smudged, between me and you I don't know why I get so much hate on this forum. Every time we release something new there is a Gardiner's sale which never happened before... They should be thanking us! We've got the mark 2 range of phoenix coming out now, I think a few on here may even have some... I wonder if Alex will offer this to all his customers, it's only fair... And may prove expensive !
Well, it turns out that I have been sent the wrong pole. I have got the hybrid pole. Apparently the Hybrid has blue ends and the 'X' has silver ends. I was quite mad when I phoned them today and found out, because if I hadn't already got a full carbon pole I wouldn't have known the difference, and would have been ripped off for 80 or so quid. He assured me it was a mistake. When sending out poles that look the same, they should be checking them to make sure customers get the right ones. I bet no dearer poles have been sent out, mistaken for cheaper ones. Mistake or con. I don't know but my faith in WCW has been shaken. Anyway, they said they sending someone out tomorrow to exchange the pole.
Is Fox hunting still legal?
. I can assure you we have sent out full carbons before to customers when they have only order composites, funny enough they don't complain!
Quote from: Stephen Fox on December 17, 2014, 08:52:49 pm. I can assure you we have sent out full carbons before to customers when they have only order composites, funny enough they don't complain!I've had no complaint from any service i've recieved from WCW, they've been great. But now with this one sentence you have destroyed any faith that they know what they're doing. How are you finding out, after the event, with no complaint you've sent out the wrong gear ? Looks to me like you're trying to make inaccuracy acceptable by the fact a recipient may benefit from it. Thats neither here nor there, your ordering system is inefficient, or so it appears from what you say , and works or it doesn't ?
Come on CleanClear lets get real.....
Easy mistake to make for the warehouse staff if you ask me. I many of times in the past have cleaned the wrong house or bought the wrong dog food getting the puppy brand instead etc. everyone makes mistakes.
Quote from: Mick kent on December 17, 2014, 11:43:15 pmEasy mistake to make for the warehouse staff if you ask me. I many of times in the past have cleaned the wrong house or bought the wrong dog food getting the puppy brand instead etc. everyone makes mistakes.Agree 100%, colours could be a challenge for the staff, especially if English isn't their first language and they can't read the boxes.