[Lee Burbidge]

Rock and roll High Shine. We have took deliver of two new company mobiles and a tablet with data card. All of our scheduling and customer account questions can be delt with more efficiently as the software we use, Round Partner is Cloud based. My company will utilize Mobile Skype more and already Voxer has made a big difference to our business operations, we are all in sync and everything is immediate our response time is in real time. Add this with our current Van Tracking System, High Shine is wired to offer the best back up service that is well informed. Communication is key.

[Spruce]

Rock and roll High Shine. We have took deliver of two new company mobiles and a tablet with data card. All of our scheduling and customer account questions can be delt with more efficiently as the software we use, Round Partner is Cloud based. My company will utilize Mobile Skype more and already Voxer has made a big difference to our business operations, we are all in sync and everything is immediate our response time is in real time. Add this with our current Van Tracking System, High Shine is wired to offer the best back up service that is well informed. Communication is key.

Only if its used correctly and work is timeously updated.

We still use George, but often only update the days work when I get home in the afternoon and then balance the day's takings up. So I'm not a good example I'm afraid.

[JSMC]

a4 book n a pen

[Window Lickers]

our response time is in real time.

What does this mean?

Your response time is in REAL time - as opposed to unreal time?


Or is it just some sort of modern-day speak which really just means "we like to make out something special about ourselves which doesn't actually mean anything to anyone, just it sounds 'coolio'?"

[Rogue Trader]

Lee Burbridge , if communication is key then why are you ignoring me and my requests to send me some van stickers for MGWC which i joined months ago. I emailed you originally and they never came , i have asked you on here and you did not reply, i called you personally 2 weeks ago and left a message and you didnt reply. What do i have to do to get a response from you. I paid your organisation £80 or so to get some van stickers and i have recieved nothing. Will you reply to this?

Matt

ps. for communication purposes here are my details:
07988 153247
01737 773768
pure-windowcleaning.co.uk
matt@pure-windowcleaning.co.uk

Pure Window Cleaning Ltd
Brooklands Yard
Masons Bridge Rd
Redhill
RH1 5JU

[Window Lickers]

This must be what you call 'real-time response' 

[8weekly]

This must be what you call 'real-time response' 

Lolz.

[Spruce]

our response time is in real time.

What does this mean?

Your response time is in REAL time - as opposed to unreal time?


Or is it just some sort of modern-day speak which really just means "we like to make out something special about ourselves which doesn't actually mean anything to anyone, just it sounds 'coolio'?"

The parcel delivery drivers use this system and are the best example. He drops the parcel off, recipient signs on his tracker/recorder and when he returns to the van he plugs the unit back into the system and it automatically updates the base station/depot that the parcel has been delivered along with a name, signature and time. So this is real time.

In the old days they would record the days work on a worksheet which would probably only be updated the following day manually back at the depot.

Real time recording has many benefits for those industries; vehicle tracking, driver productivity monitoring, estimated delivery times, etc., but I can't believe window cleaning would be in the same category as a multi-drop deliveries. Yes, it is a way of tracking a second van, cleaner/s productivity, etc., but it would rely on the cleaners updating each job as they are done. They aren't 'forced' to do it as a multi-drop parcel delivery driver is. 

[J.D]

I'm surprised Lee has not responded to Rogue Traders post! This merely rubber stamps what Rogue Traders has been saying! 

[TomCrowther]

Matt, Lee responded so fast, it went via a parrallel universe. Your other self has had the stickers on his van for weeks.

[Lee Burbidge]

Lee Burbridge , if communication is key then why are you ignoring me and my requests to send me some van stickers for MGWC which i joined months ago. I emailed you originally and they never came , i have asked you on here and you did not reply, i called you personally 2 weeks ago and left a message and you didnt reply. What do i have to do to get a response from you. I paid your organisation £80 or so to get some van stickers and i have recieved nothing. Will you reply to this?

Matt

ps. for communication purposes here are my details:
07988 153247
01737 773768
pure-windowcleaning.co.uk
matt@pure-windowcleaning.co.uk

Pure Window Cleaning Ltd
Brooklands Yard
Masons Bridge Rd
Redhill
RH1 5JU

You really need to contact me, take it you didn't get your message

[Lee Burbidge]

our response time is in real time.

What does this mean?

Your response time is in REAL time - as opposed to unreal time?


Or is it just some sort of modern-day speak which really just means "we like to make out something special about ourselves which doesn't actually mean anything to anyone, just it sounds 'coolio'?"

The parcel delivery drivers use this system and are the best example. He drops the parcel off, recipient signs on his tracker/recorder and when he returns to the van he plugs the unit back into the system and it automatically updates the base station/depot that the parcel has been delivered along with a name, signature and time. So this is real time.

In the old days they would record the days work on a worksheet which would probably only be updated the following day manually back at the depot.

Real time recording has many benefits for those industries; vehicle tracking, driver productivity monitoring, estimated delivery times, etc., but I can't believe window cleaning would be in the same category as a multi-drop deliveries. Yes, it is a way of tracking a second van, cleaner/s productivity, etc., but it would rely on the cleaners updating each job as they are done. They aren't 'forced' to do it as a multi-drop parcel delivery driver is. 

Hi buddy, look these things are there to use if you want or not. I can recommend it. Spoke to my employee today for his feedback on Voxer, for example, it has helped a lot and made him more efficient in my customers eyes. For a free app you cannot complain. No more, " I will let the office know" or " will get back to you on that"...works for me and a know it would work for others

[Lee Burbidge]

I'm surprised Lee has not responded to Rogue Traders post! This merely rubber stamps what Rogue Traders has been saying! 

He has had a response not everything needs to be online lol.

[Lee Burbidge]

Rock and roll High Shine. We have took deliver of two new company mobiles and a tablet with data card. All of our scheduling and customer account questions can be delt with more efficiently as the software we use, Round Partner is Cloud based. My company will utilize Mobile Skype more and already Voxer has made a big difference to our business operations, we are all in sync and everything is immediate our response time is in real time. Add this with our current Van Tracking System, High Shine is wired to offer the best back up service that is well informed. Communication is key.

This opening post was for those working a team and how some devices can benefit that team. Somebody not able to reach me as of yet about stickers is something different