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Clever Forum Name

  • Posts: 5942
Re: Go Cardless
« Reply #20 on: September 21, 2014, 11:18:55 am »
Quote from: wardlo on September 21, 2014, 11:09:56 am
Iv had 4 sign up but when iv filled in there name etc they haven't confirmed the next email so they are not actually set up,also is there a way of requesting outstanding debt?

That sounds like you are filling in the form for the customer? Be careful on that. Gocardless do know ;)
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G.W.C

  • Posts: 185
Re: Go Cardless
« Reply #21 on: September 21, 2014, 11:25:17 am »
I filled out the part where it asks for name email address and reference,sent that over for confirmation and heard nothing back.
I have sent reminders and handed out letters and tryed to push as much as poss    but it will take time and a few more reminders,preferably face to face
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Clever Forum Name

  • Posts: 5942
Re: Go Cardless
« Reply #22 on: September 21, 2014, 11:30:11 am »
Quote from: wardlo on September 21, 2014, 11:25:17 am
I filled out the part where it asks for name email address and reference,sent that over for confirmation and heard nothing back.
I have sent reminders and handed out letters and tryed to push as much as poss    but it will take time and a few more reminders,preferably face to face


You should be ok on that then, i thought you was setting the direct debit up with password/email :)
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