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elinor

NEVER BUY ANY THINK FROM THE CLEANING WAREHOUSE.
« on: March 18, 2014, 11:58:32 am »
STAY AWAY FROM THE CLEANING WAREHOUSE
BOUGHT A Genie In a Box Lite.
HAD IT 6 WEEKS BATTERY DIED HALFORDS CHECKED IT . BATTERY NOT HOLD CHARGE OR CHARGEING
PHONE THE CLEANING WAREHOUSE .
TOLD THEM . WILL SEND IT BACK I SEND TO BACK TO SUPPLY .
CANT YOU SEND ME NEW ONE LIKE ANY OTHER BUSSINESS WOULD NO .
CANT IT  TAKE COUPLE OF DAYS .ITS A BATTERY CANT REPAIR THEM .
NICE ONE CANT WORK WITH OUT BATTERY . WOULD NEVER  BE BUY ANY THINK FROM THEN NOW .
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Avo

  • Posts: 1634
Re: NEVER BUY ANY THINK FROM THE CLEANING WAREHOUSE.
« Reply #1 on: March 18, 2014, 12:38:21 pm »
Nice!!
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elinor

Re: NEVER BUY ANY THINK FROM THE CLEANING WAREHOUSE.
« Reply #2 on: March 18, 2014, 12:41:05 pm »


WILL DO FROM NOW ON .
MIKE
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elinor

Re: NEVER BUY ANY THINK FROM THE CLEANING WAREHOUSE.
« Reply #3 on: March 18, 2014, 12:46:05 pm »
Quote from: Mike @ Facelift on March 18, 2014, 12:19:03 pm
Instead buy from WINDOW CLEANING WAREHOUSE!
WHAT WOULD YOU DO MIKE JUST SEND NEW  BATTERY SO I CAN STILL WORK .
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Pete Thompson

  • Posts: 982
Re: NEVER BUY ANY THINK FROM THE CLEANING WAREHOUSE.
« Reply #4 on: March 18, 2014, 12:50:09 pm »
Quote
STAY AWAY FROM THE CLEANING WAREHOUSE
BOUGHT A Genie In a Box Lite.
HAD IT 6 WEEKS BATTERY DIED HALFORDS CHECKED IT . BATTERY NOT HOLD CHARGE OR CHARGEING
PHONE THE CLEANING WAREHOUSE .
TOLD THEM . WILL SEND IT BACK I SEND TO BACK TO SUPPLY .
CANT YOU SEND ME NEW ONE LIKE ANY OTHER BUSSINESS WOULD NO .
CANT IT  TAKE COUPLE OF DAYS .ITS A BATTERY CANT REPAIR THEM .
NICE ONE CANT WORK WITH OUT BATTERY . WOULD NEVER  BE BUY ANY THINK FROM THEN NOW .

Wait a moment...

You phoned them and said this battery is a duff.  They told you to return it before they could send a new one.

No offense, but that's pretty normal.  Otherwise you could just have sold it on ebay then asked them for another one as it is "faulty"

The point is, they can't just take your word for it that its broken and send a new one out.  It's fair enough that they'd want it back before replacing it or refunding it.

Quote
Instead buy from WINDOW CLEANING WAREHOUSE!

So then Mike, if I bought a pole or some other product from you and then a week later called you up and said "its broken", you would just send another one to me no questions asked?  Or would you ask for it to be returned first?

If its the former, then I'd like to order 50 poles please   ;D  ;D  ;D
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elinor

Re: NEVER BUY ANY THINK FROM THE CLEANING WAREHOUSE.
« Reply #5 on: March 18, 2014, 01:01:17 pm »
I no what your saying but i bought loads of them .Before not like im going to do a runner .
i was going to send battery back today .would of given them post office number . they said they would have to send it back to supply before give me a replace the crap one . Take a couple of days so monday /tuesday next week before i hear from them .
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dazmond

  • Posts: 24456
Re: NEVER BUY ANY THINK FROM THE CLEANING WAREHOUSE.
« Reply #6 on: March 18, 2014, 01:12:09 pm »
nip down to halfords and get yourself another one so you can keep working until the new one arrives.

then when you ve got the new battery you can swap them around every day(keep one on charge at home while out working with the other one).
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price higher/work harder!

elinor

Re: NEVER BUY ANY THINK FROM THE CLEANING WAREHOUSE.
« Reply #7 on: March 18, 2014, 01:20:15 pm »
Quote from: dazmond on March 18, 2014, 01:12:09 pm
nip down to halfords and get yourself another one so you can keep working until the new one arrives.

then when you ve got the new battery you can swap them around every day(keep one on charge at home while out working with the other one).


That what im going to do just pee you off.

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steven 1

Re: NEVER BUY ANY THINK FROM THE CLEANING WAREHOUSE.
« Reply #8 on: March 18, 2014, 01:50:27 pm »
Quote from: Mike @ Facelift on March 18, 2014, 12:19:03 pm
Instead buy from WINDOW CLEANING WAREHOUSE!
Not professional mike, undermining other companies!

Steven.
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Mike @ Facelift

  • Posts: 291
Re: NEVER BUY ANY THINK FROM THE CLEANING WAREHOUSE.
« Reply #9 on: March 18, 2014, 02:20:17 pm »
Bear with me whilst I remove my tongue from cheek...
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LT carpet cleaning

Re: NEVER BUY ANY THINK FROM THE CLEANING WAREHOUSE.
« Reply #10 on: March 18, 2014, 02:25:06 pm »
Yes, it's a mystery why people look down on window cleaners  ;D
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Pete Thompson

  • Posts: 982
Re: NEVER BUY ANY THINK FROM THE CLEANING WAREHOUSE.
« Reply #11 on: March 18, 2014, 02:37:07 pm »
Quote
Bear with me whilst I remove my tongue from cheek...

So, no answer from you on what you would do if a customer phoned a week after buying a battery (or other product) and said "its broken"

Would you (as cleaning warehouse did) have required they send it back before offering a refund or replacement?

Yes or No?
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elinor

Re: NEVER BUY ANY THINK FROM THE CLEANING WAREHOUSE.
« Reply #12 on: March 18, 2014, 02:37:47 pm »
Quote from: Mike @ Facelift on March 18, 2014, 02:20:17 pm
Bear with me whilst I remove my tongue from cheek...


lol
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Dave Willis

Re: NEVER BUY ANY THINK FROM THE CLEANING WAREHOUSE.
« Reply #13 on: March 18, 2014, 05:16:01 pm »
What's a genie in a box lite?

Surely you're supposed to rub it to get it going?
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Don Kee

  • Posts: 4906
Re: NEVER BUY ANY THINK FROM THE CLEANING WAREHOUSE.
« Reply #14 on: March 18, 2014, 05:40:51 pm »
Quote from: Dave Willis on March 18, 2014, 05:16:01 pm
What's a genie in a box lite?

Surely you're supposed to rub it to get it going?

Too many obvious jokes......not enough time...... ;D
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Dean Taberner

  • Posts: 4164
Re: NEVER BUY ANY THINK FROM THE CLEANING WAREHOUSE.
« Reply #15 on: March 18, 2014, 08:11:32 pm »
Quote from: Pete Thompson on March 18, 2014, 02:37:07 pm
Quote
Bear with me whilst I remove my tongue from cheek...

So, no answer from you on what you would do if a customer phoned a week after buying a battery (or other product) and said "its broken"

Would you (as cleaning warehouse did) have required they send it back before offering a refund or replacement?

Yes or No?

He's answered Pete, it was a very much tongue in cheek comment.
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Operations manager at J.V Price Ltd

http://www.thepricegroup.co.uk

Peter Fogwill

  • Posts: 1415
Re: NEVER BUY ANY THINK FROM THE CLEANING WAREHOUSE.
« Reply #16 on: March 18, 2014, 08:28:00 pm »
I am probably completely wrong but I do that with customers to keep them working, and it has probably cost me a fortune over the years.  I rely on people sending stuff back after they receive the new replacement, but very rarely see it.  As I can take credit card payments now, I think I will take payment for the new part and refund the money when the faulty part is sent back.
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nokmond

  • Posts: 129
Re: NEVER BUY ANY THINK FROM THE CLEANING WAREHOUSE.
« Reply #17 on: March 18, 2014, 10:07:55 pm »
It's 'anything'. Anythink' is not a word as far as I'm aware. And they say window cleaners are thick......
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Joey Eastwood

  • Posts: 400
Re: NEVER BUY ANY THINK FROM THE CLEANING WAREHOUSE.
« Reply #18 on: March 18, 2014, 10:26:00 pm »
Quote from: nokmond on March 18, 2014, 10:07:55 pm
It's 'anything'. Anythink' is not a word as far as I'm aware. And they say window cleaners are thick......

Out of the whole first paragraph on this page that's the worst error you found lol? Re-read it lol
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when life throws you water, clean windows

elite mike

Re: NEVER BUY ANY THINK FROM THE CLEANING WAREHOUSE.
« Reply #19 on: March 18, 2014, 10:30:43 pm »
never had a problem with them myself .
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