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H20cleaning

  • Posts: 2098
Every year i have give all my customers a chrisas card wishing them the best and thank them for continued custom, does anyone else do the same? Its gets me extra
Tips aswell;)

Nick_Thompson

  • Posts: 810
Re: Anyone give customers christmas cards or a letter wishing the best?
« Reply #1 on: November 26, 2013, 06:19:22 pm »
Just out of interest, H20, how many customers do you send Christmas cards to?
Do quantum mechanics fix old transits?

And let us not forget, voyeurism is an occupational hazard that we simply must endure.

kempy

  • Posts: 1442
Re: Anyone give customers christmas cards or a letter wishing the best?
« Reply #2 on: November 26, 2013, 06:26:50 pm »
I use to , but now too many and too busy , kids , work and social .

Good idea .

I did it once after all my December work was completed as I didn't want it to come across as begging letter .

More of a proper sincere thanks

Richard iSparkle

  • Posts: 2491
Re: Anyone give customers christmas cards or a letter wishing the best?
« Reply #3 on: November 26, 2013, 06:36:09 pm »
no chance.

it would be too expensive!

i have been playing with the idea of having a new calling card designed for christmas next year, so the back of it says 'Happy Christmas' and tells them when the office is closed etc

that would be less expensive and less hassle!

wev'e got 500 clients
iSparkle Window Cleaning

www.isparklewindowcleaning.uk

G Griffin

  • Posts: 40745
Re: Anyone give customers christmas cards or a letter wishing the best?
« Reply #4 on: November 26, 2013, 06:47:11 pm »
I have considered writing all my customers a letter at Christmas........but not for long  ;D. A letter? Blimey!

I just wish them 'all the best' verbally; maybe the odd handshake. And then only if they do it first; I don't want to appear to be hinting for a tip.
I provide them with good service and I don't feel I need to show my gratitude for that.
If they tip, I thank them and wish them 'all the best'. If they wish me 'all the best', I reciprocrate.
⭐⭐⭐⭐⭐⭐

Cliff perkins

  • Posts: 1257
Re: Anyone give customers christmas cards or a letter wishing the best?
« Reply #5 on: November 26, 2013, 06:53:45 pm »
 i do it and its not expensive

i buy them at tesco packs of 50 about 4 quid and i give them out after each clean,I've been giving them out for about a month now lol.
tip would be nice but i don't care if i get 1 or not to be honest,just grateful for the work.
thinks its a nice touch to say thank you

regards
Www.1stglasswindowcleaning.co.uk

easy clean

  • Posts: 570
Re: Anyone give customers christmas cards or a letter wishing the best?
« Reply #6 on: November 26, 2013, 07:12:52 pm »
I do it every year for about 1600 customers. We have a stamp and just stamp inside of every card!

PoleKing

  • Posts: 8974
Re: Anyone give customers christmas cards or a letter wishing the best?
« Reply #7 on: November 26, 2013, 07:43:10 pm »
I do it every year for about 1600 customers. We have a stamp and just stamp inside of every card!

Ah the personal touch.
www.LanesWindowCleaning.com

It's just the internet. Try not to worry.

dazmond

  • Posts: 23936
Re: Anyone give customers christmas cards or a letter wishing the best?
« Reply #8 on: November 26, 2013, 07:49:21 pm »
no i never send cards.i usually get between £500-£600 in xmas tips(or used to!!)more like £300-£400 these days.

i think its more important to provide a good service all year.i always wish my customers all the best and if they tip they tip!

 ;D ;D

£40 up to now! :)
price higher/work harder!

easy clean

  • Posts: 570
Re: Anyone give customers christmas cards or a letter wishing the best?
« Reply #9 on: November 26, 2013, 08:07:04 pm »
Darren,
You offering to write them all out for me then, that'll be nice and personal then  ;)

PoleKing

  • Posts: 8974
Re: Anyone give customers christmas cards or a letter wishing the best?
« Reply #10 on: November 26, 2013, 08:11:36 pm »
Darren,
You offering to write them all out for me then, that'll be nice and personal then  ;)

Lol. I don't speak to mine, let alone yours.
www.LanesWindowCleaning.com

It's just the internet. Try not to worry.

roundbuilder

Re: Anyone give customers christmas cards or a letter wishing the best?
« Reply #11 on: November 26, 2013, 10:33:03 pm »
no chance.

it would be too expensive!

i have been playing with the idea of having a new calling card designed for christmas next year, so the back of it says 'Happy Christmas' and tells them when the office is closed etc

that would be less expensive and less hassle!

wev'e got 500 clients
Wish i only had 500 to write out.
Every year i pop a card through there doors, customers love it and tips 5/6 fold the cost of giving each customer a simple card that they appreatiate.
Dont be a scrooge.  Its xmas.

Clever Forum Name

  • Posts: 5942
Re: Anyone give customers christmas cards or a letter wishing the best?
« Reply #12 on: November 26, 2013, 10:43:06 pm »
I do it every year for about 1600 customers. We have a stamp and just stamp inside of every card!

Ah the personal touch.

LOL - Just spat a mixture of tea and maltesers everywhere lol

H20cleaning

  • Posts: 2098
Re: Anyone give customers christmas cards or a letter wishing the best?
« Reply #13 on: November 26, 2013, 11:45:06 pm »
To expensive?   ;D
Im not saying buy them a individual card for each customer haha packs of 25or 100 will cost around £6.00 then everynight whilst printing work sheets write them out for each day! Takes me around 15mins a night but its
A nice touch and it gets extra beer money! Customers forget
Its the last clean before christmas!

G Griffin

  • Posts: 40745
Re: Anyone give customers christmas cards or a letter wishing the best?
« Reply #14 on: November 26, 2013, 11:49:21 pm »
I might be missing the true spirit of Christmas but all I'm hearing is how cards lead to tips, exceed the cost of the cards and how cheap the cards are!
And then go on about Scrooge  ;D.
⭐⭐⭐⭐⭐⭐

roundbuilder

Re: Anyone give customers christmas cards or a letter wishing the best?
« Reply #15 on: November 27, 2013, 08:23:40 am »
I might be missing the true spirit of Christmas but all I'm hearing is how cards lead to tips, exceed the cost of the cards and how cheap the cards are!
And then go on about Scrooge  ;D.

 ;D

gary999

  • Posts: 8156
Re: Anyone give customers christmas cards or a letter wishing the best?
« Reply #16 on: November 27, 2013, 08:29:15 am »
nope..but if i see them face to face i wish them a happy xmas
and thank them for their custom


Shane O Neill

  • Posts: 219
Re: Anyone give customers christmas cards or a letter wishing the best?
« Reply #17 on: November 27, 2013, 11:51:20 am »
nope..but if i see them face to face i wish them a happy xmas
and thank them for their custom



+ give them the 5sec silence & if no tip 'right ill b off then'  ;D

C o z y

  • Posts: 7775
Re: Anyone give customers christmas cards or a letter wishing the best?
« Reply #18 on: November 27, 2013, 02:09:29 pm »
No. As far as I know, I haven't lost a single custy because they didn't get a card from me. Smacks of begging for a Christmas tip.
Everyone to their own though eh?
No still don't understand, I must be thick

H20cleaning

  • Posts: 2098
Re: Anyone give customers christmas cards or a letter wishing the best?
« Reply #19 on: November 27, 2013, 02:36:20 pm »
Well i doubt a customer would say " im cancelling you as i never got a christmas card" lighten up, its a chance to show professionalism and  let the  customers know you take your business seriously and thank each of them for their continued custom :)