[MATT BATEMAN (OWC)]

Well he makes assumptions about his potential customers. Did you ask her if she wanted a regular clean. Did she offer the fact that they were having building work done. No to either question. Is it her fault? No!

Negativity is an appropriate name.

[Crystal-clear]

I have been going just over a year now and I have gone through / dropped at least 100 customers.

WTF? You have dropped over 100 customers in your first year??

Something aint right.

100 dropped in first year is nothing..

just clean her again this time charge double also try and always charge double or at least 1.5-1.7

[formb]

100 dropped in the first year is far from nothing. Say an average of £10 to be modest. x 100 x 12. Thats 12 grand a year.

Hardly 'nothing'