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Lee Burbidge

  • Posts: 2287
OCD
« on: June 07, 2013, 10:18:33 am »
Do window cleaners with OCD make better window cleaners? Is their service better than a window cleaner without OCD? ( OCD - Obsessive Compulsive Disorder )

Rob_Mac

Re: OCD
« Reply #1 on: June 07, 2013, 10:19:43 am »
Yes

Because it is never good enough!!

From experience

Rob ;D

keyser soze

  • Posts: 1694
Re: OCD
« Reply #2 on: June 07, 2013, 11:34:11 am »
i suffer .....unfortunately

MATT BATEMAN (OWC)

  • Posts: 1821
Re: OCD
« Reply #3 on: June 07, 2013, 11:49:41 am »
Depends what OCD you're talking about. I guess you're refering to the belief that OCD is a condition whereby those who suffer from it compulsively have to be sure objects about them are sparkling clean?

That is just one of the criteria which is used to define if an individual has OCD. In fact most people with OCD do not suffer from that particular characteristic.

One person I know who suffers from OCD grinds her teeth, she also has an obsession with pulling her eye lashes out, she also obsesses about her health and if a health concern is likely to cause her demise.

OCD is also a condition whereby the sufferer becomes overly consumed with anxiety, counting, hoarding, arranging and needing reassurance.


bravo20

  • Posts: 267
Re: OCD
« Reply #4 on: June 07, 2013, 12:18:31 pm »
Depends what OCD you're talking about. I guess you're refering to the belief that OCD is a condition whereby those who suffer from it compulsively have to be sure objects about them are sparkling clean?

That is just one of the criteria which is used to define if an individual has OCD. In fact most people with OCD do not suffer from that particular characteristic.

One person I know who suffers from OCD grinds her teeth, she also has an obsession with pulling her eye lashes out, she also obsesses about her health and if a health concern is likely to cause her demise.

OCD is also a condition whereby the sufferer becomes overly consumed with anxiety, counting, hoarding, arranging and needing reassurance.



Thanks for the explanation Matt, very reassuring. I have arranged your reply in my ever growing file, just need to find some more space to keep them all. Will count them all later. Not feeling anxious now so thanks again.

Glad I don't suffer from OCD though !!!

Rayleigh Window Cleaning Services

  • Posts: 332
Re: OCD
« Reply #5 on: June 07, 2013, 02:09:42 pm »
I kid you not, I have a lady customer, lovely person with OCD who as I am finishing off her last few windows on ground floor (wfp) is out there drying the cills off. I have said on several occasions "Leave it to me, i"ll do that" but she says thats ok Steve.

Love her to bits ;)

Steve

Tom White

Re: OCD
« Reply #6 on: June 07, 2013, 03:07:50 pm »
Depends what OCD you're talking about. I guess you're refering to the belief that OCD is a condition whereby those who suffer from it compulsively have to be sure objects about them are sparkling clean?

That is just one of the criteria which is used to define if an individual has OCD. In fact most people with OCD do not suffer from that particular characteristic.

One person I know who suffers from OCD grinds her teeth, she also has an obsession with pulling her eye lashes out, she also obsesses about her health and if a health concern is likely to cause her demise.

OCD is also a condition whereby the sufferer becomes overly consumed with anxiety, counting, hoarding, arranging and needing reassurance.



You missed hand washers and 'checkers'.  Wor Lass is a 'checker'.  We leave the house and then return so that she can check she's turned the hair straighteners off.  We then leave the house again, then return again, so she can check she's locked the door. 

Drives me round the bend.

From a work point of view, anyone who spends too much time doing 'overkill' is lowering their earning potential.  A job needs to be 'good enough', not perfect.

I've customers who're fussy, so in those circumstances I'm a little more fussy; but usually I just do 'good enough' and that's good enough, funnily enough.

Lee Burbidge

  • Posts: 2287
Re: OCD
« Reply #7 on: June 07, 2013, 03:41:43 pm »
Depends what OCD you're talking about. I guess you're refering to the belief that OCD is a condition whereby those who suffer from it compulsively have to be sure objects about them are sparkling clean?

That is just one of the criteria which is used to define if an individual has OCD. In fact most people with OCD do not suffer from that particular characteristic.

One person I know who suffers from OCD grinds her teeth, she also has an obsession with pulling her eye lashes out, she also obsesses about her health and if a health concern is likely to cause her demise.

OCD is also a condition whereby the sufferer becomes overly consumed with anxiety, counting, hoarding, arranging and needing reassurance.



Hi Matt, yeah I was referring to OCD window cleaning related so wanting to spend time over a job in detail. At what level does this become inefficient as apposed to doing a good job for the customer?

Lee Burbidge

  • Posts: 2287
Re: OCD
« Reply #8 on: June 07, 2013, 03:42:25 pm »
I kid you not, I have a lady customer, lovely person with OCD who as I am finishing off her last few windows on ground floor (wfp) is out there drying the cills off. I have said on several occasions "Leave it to me, i"ll do that" but she says thats ok Steve.

Love her to bits ;)

Steve

Love them customers :)

Lee Burbidge

  • Posts: 2287
Re: OCD
« Reply #9 on: June 07, 2013, 03:43:34 pm »
Depends what OCD you're talking about. I guess you're refering to the belief that OCD is a condition whereby those who suffer from it compulsively have to be sure objects about them are sparkling clean?

That is just one of the criteria which is used to define if an individual has OCD. In fact most people with OCD do not suffer from that particular characteristic.

One person I know who suffers from OCD grinds her teeth, she also has an obsession with pulling her eye lashes out, she also obsesses about her health and if a health concern is likely to cause her demise.

OCD is also a condition whereby the sufferer becomes overly consumed with anxiety, counting, hoarding, arranging and needing reassurance.



I bought a round from someone just like that 3 years ago. I make three times he does no on the same round.

You missed hand washers and 'checkers'.  Wor Lass is a 'checker'.  We leave the house and then return so that she can check she's turned the hair straighteners off.  We then leave the house again, then return again, so she can check she's locked the door. 

Drives me round the bend.

From a work point of view, anyone who spends too much time doing 'overkill' is lowering their earning potential.  A job needs to be 'good enough', not perfect.

I've customers who're fussy, so in those circumstances I'm a little more fussy; but usually I just do 'good enough' and that's good enough, funnily enough.

MATT BATEMAN (OWC)

  • Posts: 1821
Re: OCD
« Reply #10 on: June 07, 2013, 04:44:15 pm »
Depends what OCD you're talking about. I guess you're refering to the belief that OCD is a condition whereby those who suffer from it compulsively have to be sure objects about them are sparkling clean?

That is just one of the criteria which is used to define if an individual has OCD. In fact most people with OCD do not suffer from that particular characteristic.

One person I know who suffers from OCD grinds her teeth, she also has an obsession with pulling her eye lashes out, she also obsesses about her health and if a health concern is likely to cause her demise.

OCD is also a condition whereby the sufferer becomes overly consumed with anxiety, counting, hoarding, arranging and needing reassurance.



Hi Matt, yeah I was referring to OCD window cleaning related so wanting to spend time over a job in detail. At what level does this become inefficient as apposed to doing a good job for the customer?

I remember Ewan passing comment on this subject a few years back. Was an interesting discussion. Thing is I guess there's no hard and fast rules that will allow all customers to be satisfied with the quality of work produced whilst also satisfying the OCD needs of the cleaning operative and maintaining a profitable and efficient business.

SherwoodCleaningSe

  • Posts: 2368
Re: OCD
« Reply #11 on: June 07, 2013, 05:36:21 pm »
I think that OCD in it's various forms would be a bad thing for window cleaning.

1. Jobs would take longer for various reasons like did i get the bird poo off, is my hose reels tidy enough, did I turn the pump off ext.

2. You will pass a lack of confidence onto the customer.

Simon.

mark dew

  • Posts: 2901
Re: OCD
« Reply #12 on: June 07, 2013, 05:42:19 pm »
Do window cleaners with OCD make better window cleaners? Is their service better than a window cleaner without OCD? ( OCD - Obsessive Compulsive Disorder )

I think by default they would make good window cleaners and their service on average would be pretty good compared to those without ocd. But no better than someone  who is doing a proper job.

robbo333

  • Posts: 2420
Re: OCD
« Reply #13 on: June 07, 2013, 07:17:19 pm »
I suffer a bit from this so I would appreciate some input.
At the moment I think I am over-cleaning them, so obviously I'm taking too long and not earning enough.
If I clean them any less then the OCD kicks in and I don't feel comfortable with the job.
So I am now trying to work out the best and optimum method to wfp a window and frame to achieve a near perfect result, for the least amount of effort.
I know we all have our own techniques but I wonder which is the most efficient?
By the way, don't get stuck behind me at the diesel pump. Unless I can hit £40 quid exact, I go onto £41 and so on... ;D ;D ;D


"Thank you for calling: if you have a 1st floor flat, mid terraced house, lots of dogs, no parking, no side access, or no sense of humour, please press hold!
For all other enquiries, please press1"

dazmond

  • Posts: 24573
Re: OCD
« Reply #14 on: June 07, 2013, 07:30:59 pm »
if you cant clean 4 or 5 smallish run of the mill three bed semis an hour on compact work(maintenance cleans) then you are too slow!!including frames,sills and doors. :) ;) ;D

anyone with OCD will slow down a job due to over cleaning and general faffing!! ;D ;D ;D
price higher/work harder!

robbo333

  • Posts: 2420
Re: OCD
« Reply #15 on: June 07, 2013, 07:35:04 pm »
Sounds good Daz. Fancy sharing your wfp technique with us? I'd be genuinely interested to know.
"Thank you for calling: if you have a 1st floor flat, mid terraced house, lots of dogs, no parking, no side access, or no sense of humour, please press hold!
For all other enquiries, please press1"

David Kent @ KentKleen

  • Posts: 1712
Re: OCD
« Reply #16 on: June 07, 2013, 07:38:50 pm »
OCD here too I am afraid. Check check then re check when wiping cills!!

Sean Dyer

  • Posts: 2947
Re: OCD
« Reply #17 on: June 07, 2013, 07:39:20 pm »
My father in law can be obsessive and has OCD in some things
Apparently he tried window cleaning in the 70s but just took far to long on each window / house
So it can be a problem
I am the polar opposite , splash and dash :)

dazmond

  • Posts: 24573
Re: OCD
« Reply #18 on: June 07, 2013, 07:46:17 pm »
robbo no special technique mate.

just

100m of microbore and a van mount

22 SLX with mark3 aqua-daptor and extreme brush and a high flow


and lots of very compact estate work! ;D ;D ;D

tickets/stubs with date on in my wallet to push through letterboxes if customer out!

and 3 years experience with wfp.

monthly maintenance cleans.


regards


dazmond
price higher/work harder!

robbo333

  • Posts: 2420
Re: OCD
« Reply #19 on: June 07, 2013, 08:03:35 pm »
robbo no special technique mate.

just

100m of microbore and a van mount

22 SLX with mark3 aqua-daptor and extreme brush and a high flow


and lots of very compact estate work! ;D ;D ;D

tickets/stubs with date on in my wallet to push through letterboxes if customer out!

and 3 years experience with wfp.

monthly maintenance cleans.


regards


dazmond


All sounds good. Fair play to you.  ;)
"Thank you for calling: if you have a 1st floor flat, mid terraced house, lots of dogs, no parking, no side access, or no sense of humour, please press hold!
For all other enquiries, please press1"