[Lee GLS]

I placed and order a couple of weeks ago for two slx 22, they turned up ok, but I went to use the free pen that came with it today and it does not work properly, very annoying poor service indeed, a man needs his pen to write properly 

[richard jagger]

Have you installed the new super lite ultra blue refill to the pen . Its the prototype one that came out 1 week ago. If not send me 2oo quid and I will install via intranet just down load the part.

[scottt24]

I really feel for you mate 😪😪
If you send me one of the poles I will send you a pen that works.
You never know this may help to alleviate some of the pain and injustice you are obviously feeling 😜

[MATT BATEMAN (OWC)]

I placed and order a couple of weeks ago for two slx 22, they turned up ok, but I went to use the free pen that came with it today and it does not work properly, very annoying poor service indeed, a man needs his pen to write properly 

Thats disgraceful.

 

[keyser soze]

i know what you are saying i only buy their poles because of their pens . you must be gutted

[Ian101]

thats it ....... im gonna buy all my stuff from pure freedom from now on ..... apart from my contollers that is as heard on a forum that theyre a little iffy 

[rosskesava]

I placed and order a couple of weeks ago for two slx 22, they turned up ok, but I went to use the free pen that came with it today and it does not work properly, very annoying poor service indeed, a man needs his pen to write properly  

I had exactly the same when I ordered a pump from Gardiners. The free pen they sent worked for about 10 words and hasn't worked since.

Terrible service. 

[Lee GLS]

The sad thing is, I've got a draw full of gardiner pens, I really need to stop buying stuff 

I a little disappointed Alex hasn't responded to this, I thought he built his business of great customer service.   

I wonder if you get a free pen with a brodex pole, might go down that route next time 

[tlwcs]

The sad thing is, I've got a draw full of gardiner pens, I really need to stop buying stuff 

I a little disappointed Alex hasn't responded to this, I thought he built his business of great customer service.   

I wonder if you get a free pen with a brodex pole, might go down that route next time 

You buy the pen there and the pole is free

[G Griffin]

The sad thing is, I've got a draw full of gardiner pens, I really need to stop buying stuff 

I a little disappointed Alex hasn't responded to this, I thought he built his business of great customer service.

You'd be better writing to him.

[keyser soze]

he will respond. he always does

[jimiwindows]

My pen was far to heavie 

[home6442]

His pens are rubbish anyway no matter what I write with them is spelled
wrong and hard to read.

[wpclean]

On a serious note, the pen that Gardiners send out are not for purpose !         I have tried writing with each pen they sent out as a free gift, and on each occasion I have been unable to write a full sentence.

Bad customer service . . . shame on you Gardiners.

[A-W-C]

My pen was broken smashed into several pieces 

[rosskesava]

I'm thinking of complaining to the trading standards people about my pen.

[formb]

My pen disappeared! It was probably stolen by a rival window cleaner. I only had it for a couple of days, I had to buy a new pen 

Hopefully it is poor quality and has run out leaving the rival window cleaning company that stole it pen-less.

[richard jagger]

Stole your pen just to say he is a gardeners user. Shocking!

[*Hector*]

I never even got a pen........ 

To be fair as a carpet cleaner I didn't order anything...

BUT ...

a good company would have known that I wanted one and sent one anyway.. 

I shall never use Gardiners again..... 

[Neil Gornall]

I have loads of pens from Gardiners, none of them will reach first floor window without the use of ladders. WHY did I not receive my FREE ladders?