[andrew66]

Shaun from Sheffield has it spot on , the reality is though you are always going to get people who want the cheapest service no matter what.

[Ian Rochester]

We very rarely go out to quote now, most is done over the phone, we don't get them all but do get enough, got 13 jobs booked in for next week and that's with taking wednesday out of the equation as I'm taking our two carpet cleaners down to the cleaning show.

Saying that I'm going out to quote a job on monday but it is a full clean of a 6 bedroom house, all carpets, windows inside and out, patio driveway as well as a full spring clean (domestic) so it justifies a visit.

[garybristow]

i tell customers if they looking for the cheapest price it wont be me,if they want a guide price over the phone i can do that as long as they have room dimensions,then i ask a list of questions to deter an approx price
i make it clear if they book i will measure when i get there agree a price and away we go!
ive never not got the job
also as your asking all the correct questions they realise you are a pro,the bloke they spoke to before you may of sounded dopey!,
gary

[Kinver_Clean]

I live out in the sticks so the nearest quote in person except the 6 houses in our lane would be an 8 mile round trip. The nearest town is 6 miles away so phone estimates are regular. Not often I fall into a trap, after 30 years you get to know the areas of the phone numbers.
One time a lady about 12 miles away phoned and said she wanted me to go and quote, I told her I could give her a very good estimate without seeing the job.
'Oh but I want to see YOU!
She rang a few minutes later and said she had booked XYZ--- the local splash and dash cowboys.
Takes all sorts.

[Neil Jones]

8 mile round trip

[*Hector*]

About the same here, and that is to the village that is part of my postal address...

Nearest big place (town not village) is 22 mile round trip.

[wynne jones]

About the same here, and that is to the village that is part of my postal address...

Nearest big place (town not village) is 22 mile round trip.

Too be fair that was the terms of your parole conditions. 

[*Hector*]