[Klean07]

I always never used to dump any custies/timewasters etc but I have done in last 6 months and it feels great! Its the ones that say "Can you leave it this time" that gives me the most satisfaction when I dump them but all messers are the same!
Since August I've dumped approx 25 but gained 45 new ones so swings and roundabouts lol!

[bobplum]

had the round sorted about a year ago and i have very good customers.
i find the ones i dump are the newer ones,you know the type second clean in and its "can you make it next month" and the answer is always the same "not a problem"....open george,scroll down,highlite,delete...move on.i never argue i dont mention for the second time that we clean on a monthly basis,thru winter,light rain,this is my livelyhood,etc etc
but i do find the best way to avoid all this is to tell them from the word go they pay by standing order,i dont take cash for the first clean i give them the bank details,tell them to set up the standing order as soon has its in i will clean,this in my opinion gets rid of the messers

[Klean07]

Good idea I like it.

[James archell]

1.

They used up their quota of 'lets feck him about for a bit'.

[scud]

  I dumped about 75 customers in one go just before xmas, all on the same airbase. I had only clean them 3 times, and had taken them on with the understanding it was every 6 weeks, it didn't take long to reveal a large amount of "not this times", so dumped the lot as it was 45 miles away.
 I had priced them all a few quid on the high side as I had a bad feeling from the start, but my step daughter lives on there and had been asked alot so I gave it a try.

[Klean07]

Fair play at least you tried!

[AuRavelling79]

4.

[deeege]

Only 2 or 3 I think - but that's because I tend to keep it in trim as I go along.  In 21 years I bet I've dumped enough for at least the value of a decent round = or it would have been decent if they had played ball.
I can't be doing with it.  It has to be done my way because I'm the one whose livelihood depends on it.

Same as this. Just a couple this year. We dump as we go so never had the need for any major cull (yet).

[Wc Solutions]

Only 3 I think ... I seem to have a nice settled round at the mo ...

[Johnny B]

I tend to be very tolerant towards customers whom I know in my heart that I should dump. When that tolerance level is finally breached I let them go.

Last week I had a customer who I had 'suspended' due to her constant failure to honour her promises that she would pay me. (she owes 60 euro and is tighter than a duck's nether regions) She called up the street to me asking me to call on her when I was finished doing the house I was on.

'OK', I called back. When I finished the house I was doing, I packed up and drove off. It felt great, 'cos I am the only windy who does her estate and I know that she has as much chance of getting anyone else as I have of getting my money from her.

John   

[gavinb]

68 .

[A & J Owen Window Cleaning]

same old story you loose a few and gain more. i always smile and drop when they want a extended clean period. its dishonest of them to do this so i get a whole lot of pleasure when they are deleted theres always more customers out there.

[escorttdi]

i had one tonight..... he had it written on a bit paper next clean june.  then october. then febuary 2014
you guessed it ..... i wont be back.... £4 a clean..... not a chance

[CLEANCARE WC]

13

[robertphil]

  I dumped about 75 customers in one go just before xmas, all on the same airbase. I had only clean them 3 times, and had taken them on with the understanding it was every 6 weeks, it didn't take long to reveal a large amount of "not this times", so dumped the lot as it was 45 miles away.
 I had priced them all a few quid on the high side as I had a bad feeling from the start, but my step daughter lives on there and had been asked alot so I gave it a try.

thats a bummer, after all that effort finding them  ,75 jobs isnt chicken feed

this time of year is the worst time for cancellers

[CLEANCARE WC]

  I dumped about 75 customers in one go just before xmas, all on the same airbase. I had only clean them 3 times, and had taken them on with the understanding it was every 6 weeks, it didn't take long to reveal a large amount of "not this times", so dumped the lot as it was 45 miles away.
 I had priced them all a few quid on the high side as I had a bad feeling from the start, but my step daughter lives on there and had been asked alot so I gave it a try.

thats a bummer, after all that effort finding them  ,75 jobs isnt chicken feed

this time of year is the worst time for cancellers

isnt it about time you had this broadsword to me? in your tag line? 

sent you an email btw

[bobplum]

i had one tonight..... he had it written on a bit paper next clean june.  then october. then febuary 2014
you guessed it ..... i wont be back.... £4 a clean..... not a chance

should have wrote "no thanks..goodbye" and popped thru his letterbox

[AuRavelling79]

£4 a clean? I'm gonna start a new "minimum charge" thread!

[Simon@ Clearview contractors]

Quite a few.  But the quality of customer, right now counts a lot.   We are very busy and 'messers', for me, make areas hard work when you have custies that are happy to pay prompt and well...

As previously mentioned, you feel a whole lot better once they are history.

[robertphil]

 I dumped about 75 customers in one go just before xmas, all on the same airbase. I had only clean them 3 times, and had taken them on with the understanding it was every 6 weeks, it didn't take long to reveal a large amount of "not this times", so dumped the lot as it was 45 miles away.
 I had priced them all a few quid on the high side as I had a bad feeling from the start, but my step daughter lives on there and had been asked alot so I gave it a try.

thats a bummer, after all that effort finding them  ,75 jobs isnt chicken feed

this time of year is the worst time for cancellers

isnt it about time you had this broadsword to me? in your tag line?  

sent you an email btw

broadsword calling dannyboy is a famous line in "when eagles dare" , when richard burton calls london on the walkie talkie radio. iv no good reason why i used it as my tagline, praps the film was on telly when i was setting up my account profile