Everyone is entitled to their opinion and if you are happy to run your wand over the last minute rug for an added tenner, then good for you ........... I, on the other hand, am more than happy to take the rug away with me, give it the specialist care it needs and return it for the extra job ticket. ........( £164 in yesterdays case )
There is something that is almost as bad as ruining a rug and that is charging someone for cleaning it, only to underdo it in case it causes a problem !! If a pair of matching rugs were given to two cleaners for the same price, the one that is done by the knowledgeable person , will be a better value job ......simply due to the other one not being cleaned to its maximum potential for fear of damaging............ I used to do exactly that, hand tool everything and keep it as dry as possible :

MRC has earned me a nice few bob with rug work, plus the additional carpet & upholstery cleans those customers have had and not even starting on the repairs I am now able to make for restorations ......... I think that velcro is the only rip off that I have been near lately
