i am after some advice please. i cleaned a beige wool carpetwhole house all went fine. two hours later came back to shut window and and noticed one dark stain about 8 inches by 5 inches with a bit of discolouration. i've cleaned alot of carpets over the years no problems. want to know what caused it. I didn't over wet and used woolsafe product. Any ideas what caused it and what to say to customer. THanks