[David Kent @ KentKleen]

Video is good. Why are all the clamps/levers worn on the slx? Did you not compare a brand new slx with your brand new ultra light? Especially with the clean cloth test??

[ben M]

I have to be honest, your pole look good! i have a slx25 so it is good to compare!

[Stephen Fox]

Video is good. Why are all the clamps/levers worn on the slx? Did you not compare a brand new slx with your brand new ultra light? Especially with the clean cloth test??

It was made very quickly in response to another video...... That was the only pole close to hand and it's fairly new. The clean cloth test can be carried out on a new pole to the same effect as others will testify.

[ben M]

Video is good. Why are all the clamps/levers worn on the slx? Did you not compare a brand new slx with your brand new ultra light? Especially with the clean cloth test??

It was made very quickly in response to another video...... That was the only pole close to hand and it's fairly new. The clean cloth test can be carried out on a new pole to the same effect as others will testify.

which one?

[KLEENAWAY]

A couple things i didnt like about that video stephen. Firstly the part where you are cleaning the two poles is a bit of a joke as the slx is a used pole so will obviously have more signs of wear on it, especialy the top section that you wiped. Secondly, when you done the "stiffness test" the slx had pole hose running through it....apart from it not being new like the facelift pole! Not completely unbiased

Danny

[ben M]

A couple things i didnt like about that video stephen. Firstly the part where you are cleaning the two poles is a bit of a joke as the slx is a used pole so will obviously have more signs of wear on it, especialy the top section that you wiped. Secondly, when you done the "stiffness test" the slx had pole hose running through it....apart from it not being new like the facelift pole! Not completely unbiased

Danny

I have to agree, not completely unbiased Mr Fox

[David Kent @ KentKleen]

and my question has still not been answered. ok its time for bed. i am looking forward to tomorrows responses in this post!

[ben M]

and my question has still not been answered. ok its time for bed. i am looking forward to tomorrows responses in this post!

good night Kent, time for bed too!
Good night Mr Fox

[Stephen Fox]

A couple things i didnt like about that video stephen. Firstly the part where you are cleaning the two poles is a bit of a joke as the slx is a used pole so will obviously have more signs of wear on it, especialy the top section that you wiped. Secondly, when you done the "stiffness test" the slx had pole hose running through it....apart from it not being new like the facelift pole! Not completely unbiased

Danny

Danny, fully appreciate what you are saying with the wear test, but as any owner of these poles will tell you this is an issue, even early on.

There is not hose running through the SLX it was disconnected, what you see is the few inches of hose going into the quick release JG fitting which would make no difference to the stiffness of the pole. We put the heavy brush heads on each to show a like for like comparison.

As previously said, only a user of both poles can comment on the 'real' day to day use to give a complete review with no agenda.

[ben M]

and my question has still not been answered. ok its time for bed. i am looking forward to tomorrows responses in this post!

he did answer your question lol

Quote from: kentkleen on Today at 12:20:14 am
Video is good. Why are all the clamps/levers worn on the slx? Did you not compare a brand new slx with your brand new ultra light? Especially with the clean cloth test??


It was made very quickly in response to another video...... That was the only pole close to hand and it's fairly new. The clean cloth test can be carried out on a new pole to the same effect as others will testify. 
 
 
 

[GoodFella2006]

http://youtu.be/HHTn9ft7aXY

at 6.35 he is destroying the competitors pole  

Another thing about the length

[Mike #1]

Their will always some some slating of rival products as peoples loyalties are to different people or companies it is the norm i think .

I believe it is vitally important to provide accurate details about a product ,In an earlier post it was confirmed that published Specs were correct think it was on previous page  .

Errors have been made by facelift which is a shame and shown them up a bit but if they get things in order quick and provide good customer service it will show their true worth .

I bought an Elite 35 ft carbon pole April 2011 and the weights were not confirmed correctly then and the pole sections were shorter than advertised which they contacted me about 24 hrs  after dispatch once they realised mistakes had been made .

They offered to replace the pole straight away but as it happened i did not really need a pole that big so was happy to keep it as it was, They refunded me the difference in cost of a shorter pole and sent me out a 18ft fibreglass pole for free.

It is a top quality pole and the fact that they sorted things out asap means i would defo buy again as they have won my trust through been honest and providing good customer service . Mike

[Tony Edwards]

Ok.... So if Alex is right we are 'very' unprofessional and if he is wrong then............? Is he unprofessional or will he still be professional? One rule should fit all, no?

I'd doubt he's wrong, but if he was i reckon he'd apologise. You where very quick to jump in with the "biased" claim. Personally i think you should of left it and not replied, might of looked better for you.

I know, late night glass of wine...........

So drunk and unprofessional what a combination !!

[gary999]

Their will always some some slating of rival products as peoples loyalties are to different people or companies it is the norm i think .

I believe it is vitally important to provide accurate details about a product ,In an earlier post it was confirmed that published Specs were correct think it was on previous page  .

Errors have been made by facelift which is a shame and shown them up a bit but if they get things in order quick and provide good customer service it will show their true worth .

I bought an Elite 35 ft carbon pole April 2011 and the weights were not confirmed correctly then and the pole sections were shorter than advertised which they contacted me about 24 hrs  after dispatch once they realised mistakes had been made .

They offered to replace the pole straight away but as it happened i did not really need a pole that big so was happy to keep it as it was, They refunded me the difference in cost of a shorter pole and sent me out a 18ft fibreglass pole for free.

It is a top quality pole and the fact that they sorted things out asap means i would defo buy again as they have won my trust through been honest and providing good customer service . Mike

good post....speak as you find...its hilarious that anyone who uses gardiners poles(nothing personal against gardiners) are so eager to jump down facelifts throats even without even have tried the
poles

window cleaners are so eassily brainwashed

not that im much bothered i use the best pole on the market anyway...the harris and mine
has a fibre glass section at the bottom which gets me to third floor

[Lee GLS]

Has anyone got a link to the video? What 2 poles is he comparing?

[ben M]

Has anyone got a link to the video? What 2 poles is he comparing?

the video has been removed  , it has been posted by stephen fox last night around midnight!

very interesting video....

[GoodFella2006]

He was comparing Gardiners SLX to Phoenix.

It looks like this is going to start a legal war between Alex and Stephen.

And we are the witnesses.

[Lee GLS]

What were the 2 pole he was comparing, what length?

[Mike @ Facelift]

From my point of view, I think sticking to the facts of all this debate is important...

A) There has now been a few comments/ mini reviews on the poles and I think we all agree they have good...

B) Until people have used the poles for days, weeks and months and experienced dealing with me or anybody else in our company, they are not in a position to comment on the service or the product....

C) Great products always cause the competition or those people most loyal to the competition to take aim... It human instinct... I respect that.

D) The Details of the poles we have published are factual and as Stephen has implied, We have used the industry standard policy when it comes to weights and length's.

E) The materials which our poles are made from are completely public knowledge... We have nothing to hide.

and finally...

F) We appreciate potential customers, customers and competitors taking the time out of your days, evenings and weekends to discuss our products...

[Steve Sed]

Their will always some some slating of rival products as peoples loyalties are to different people or companies it is the norm i think .

I believe it is vitally important to provide accurate details about a product ,In an earlier post it was confirmed that published Specs were correct think it was on previous page  .

Errors have been made by facelift which is a shame and shown them up a bit but if they get things in order quick and provide good customer service it will show their true worth .

I bought an Elite 35 ft carbon pole April 2011 and the weights were not confirmed correctly then and the pole sections were shorter than advertised which they contacted me about 24 hrs  after dispatch once they realised mistakes had been made .

They offered to replace the pole straight away but as it happened i did not really need a pole that big so was happy to keep it as it was, They refunded me the difference in cost of a shorter pole and sent me out a 18ft fibreglass pole for free.

It is a top quality pole and the fact that they sorted things out asap means i would defo buy again as they have won my trust through been honest and providing good customer service . Mike

good post....speak as you find...its hilarious that anyone who uses gardiners poles(nothing personal against gardiners) are so eager to jump down facelifts throats even without even have tried the
poles

window cleaners are so eassily brainwashed

not that im much bothered i use the best pole on the market anyway...the harris and mine
has a fibre glass section at the bottom which gets me to third floor

No different to the Iphone k n o b s who think everything else is rubbish. It is just ignorance, prejudice and a need to identify with a brand. Gardiners poles are a hundred times better than xtel's (the only other type I have used) but the clamps have quality issues. I have had to reglue two in 6 months. The first within 4 weeks.