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Ian101

  • Posts: 7889
It all went wrong today !! UPDATE
« on: October 13, 2012, 05:48:07 pm »
Had a nice gutter fascia sofitt job booked in this morning.

Gets there 10am sun is shining  8)  :)

Gets the front done no problem moves onto the first side and just doing the final wipe when my brush just touches the link drainpipe from the front gutters to side downpipe and down comes crashing the linkpipe ... kinda in slow motion as its hits the drive and the end cracks off  :( :(

Then it starts to rain ... not a little but massive rainfall ... knocks on door and tells customer im off to Jewsons to replace the damaged drainpipe ... hes fine with it and thanks me for being honest about it.

Jewson bloke says yup got that size in stock ... there you go £15 =vat for 2.5 metres as shortest lenght they sell it in .. drives back and cuts it to length .. up ladder in hissing down rain and gets even more soaked from water hissing outta gutter all over my arms ... new drainpipe wont fit ......  :o :o

Off to another builders merchants .. yup got that size mate ... trys it .. too big again !!!

Off to B and Q ... same thing too big ... looks at label on B and Q pipe says 65mm .... the damaged one is 62mm so typical aint it my customer has a weird size.

Gets back to job tells him situation ref sizes ... luckily hes ok about.

Finshed job ... soaking wet thru ... I refuse to take payment till ive fixed his gutter.

Found a local stockist after google searching.

Not a good day  :(

richywilts

  • Posts: 4262
Re: It all went wrong today !!
« Reply #1 on: October 13, 2012, 06:01:49 pm »
theres a place in garden city ian dee plas i think be cheaper as well

by the amantola
Richard Wiltshire
Window Clean Direct

richardwiltshire36@yahoo.co.uk
www.windowcleandirect.co.uk
07894821844

bobplum

  • Posts: 5602
Re: It all went wrong today !!
« Reply #2 on: October 13, 2012, 06:09:27 pm »
should have called me..........have got all that in the garage ;D

bumper

  • Posts: 872
Re: It all went wrong today !!
« Reply #3 on: October 14, 2012, 10:15:41 am »
i know what its like stressful and praying on your mind and thinking  how much work you could of done with all the messing about you done. :)




dave f

Re: It all went wrong today !!
« Reply #4 on: October 14, 2012, 10:25:08 am »
dont want to sound negative stick to window cleaning less hassel  ;D i

GB Window Cleaning

  • Posts: 3262
Re: It all went wrong today !!
« Reply #5 on: October 14, 2012, 10:40:01 am »
dont want to sound negative stick to window cleaning less hassel  ;D i
True story!  :) i dont mind conny roofs, but if i get too many finals breaking i might stop marketing for those too heh

The only time now i do fascia etc cleans is when asked by a custy

davids3511

  • Posts: 2506
Re: It all went wrong today !!
« Reply #6 on: October 14, 2012, 11:54:21 am »
dont want to sound negative stick to window cleaning less hassel  ;D i
True story!  :) i dont mind conny roofs, but if i get too many finals breaking i might stop marketing for those too heh

The only time now i do fascia etc cleans is when asked by a custy
What do you do if you break one? I haven't broken one yet but would like to know how to go about sorting it out if I do.

Ian101

  • Posts: 7889
Re: It all went wrong today !!
« Reply #7 on: October 14, 2012, 01:18:37 pm »
i know what its like stressful and praying on your mind and thinking  how much work you could of done with all the messing about you done. :)





too true ... thought easy Sat morning job home for lunchtime feet up .. happy days ...... ah well not to be

Ian101

  • Posts: 7889
Re: It all went wrong today !!
« Reply #8 on: October 14, 2012, 01:19:53 pm »
dont want to sound negative stick to window cleaning less hassel  ;D i

know what you mean .......... but learning curve I guess ... i now know how to install a gutter connecting pipe thingy plus downpipes come in at least 2 sizes !  ;D

Ian101

  • Posts: 7889
Re: It all went wrong today !!
« Reply #9 on: October 14, 2012, 01:20:45 pm »
dont want to sound negative stick to window cleaning less hassel  ;D i
True story!  :) i dont mind conny roofs, but if i get too many finals breaking i might stop marketing for those too heh

The only time now i do fascia etc cleans is when asked by a custy
What do you do if you break one? I haven't broken one yet but would like to know how to go about sorting it out if I do.

get friendly with local window / conny guy just in case  ;)

GB Window Cleaning

  • Posts: 3262
Re: It all went wrong today !!
« Reply #10 on: October 14, 2012, 03:01:07 pm »
dont want to sound negative stick to window cleaning less hassel  ;D i
True story!  :) i dont mind conny roofs, but if i get too many finals breaking i might stop marketing for those too heh

The only time now i do fascia etc cleans is when asked by a custy
What do you do if you break one? I haven't broken one yet but would like to know how to go about sorting it out if I do.

Sorry pal ive know idea how to fit them. i'd also like to know! conny roof ladder and glue sound about right anyone? i just play it never happens heh

AuRavelling79

  • Posts: 26572
Re: It all went wrong today !!
« Reply #11 on: October 14, 2012, 07:05:22 pm »
If you knock the finial (the thing like an old railway signal post top/spike thingy) you can sometimes get away with lightly gaffering it to a pole and re-placing it and pull downwards to free it from the gaffer tape.

Sometimes a bit of white or transparent mastic under the base of it helps before attempting to refit. 
It's a game of three halves!

Tony Edwards

  • Posts: 791
Re: It all went wrong today !!
« Reply #12 on: October 14, 2012, 07:15:48 pm »
If you knock the finial (the thing like an old railway signal post top/spike thingy) you can sometimes get away with lightly gaffering it to a pole and re-placing it and pull downwards to free it from the gaffer tape.

Sometimes a bit of white or transparent mastic under the base of it helps before attempting to refit. 

Exactly I have used " sticks like sh*t from" screwfix works a treat

Ian101

  • Posts: 7889
Re: It all went wrong today !!
« Reply #13 on: October 18, 2012, 02:51:33 pm »
Had to get stuff in from darn sarf .... Angel Plastics from London .... Im North Wales as NO ONE locally had this odd size.

Local stockist had gone pop  :( :(

£55 inc vat delivery and mastic glue.

All fitted this afternoon ... got paid for G/F/S job and now got him as a regular £12 month customer as

"You were so honest and professional how you sorted the damage out"

 ;D  happy days  

colin purewater

  • Posts: 2282
Re: It all went wrong today !! UPDATE
« Reply #14 on: October 18, 2012, 03:46:04 pm »
Full marks for customer services mate !  8)
keep it simple

DeLuce

  • Posts: 1153
Re: It all went wrong today !! UPDATE
« Reply #15 on: October 18, 2012, 06:16:44 pm »
Yeah, fair dos Ian for a good professional service. You never know, it's possible you could pick more work up from word of mouth because of that!
And job satisfaction of course.  ;D

Ian101

  • Posts: 7889
Re: It all went wrong today !! UPDATE
« Reply #16 on: October 18, 2012, 06:21:11 pm »
cheers lads !

yup keep em happy and word spreads