I agree personality etc thats what we must consider first but appearance is also almost as important.What people choose to do to themselves is up to them, they have to answer for it, I agree.However do I want someone with orange hair, covered in tats, everything pierced. No I do not as that person is representing me and my business. Its not the image I want to give esp to my older customers who may not be so comfortable with it.You can employ who you want. So don't employ someone with showable tattoo's....simples!On the app form, put a question:do you have any distinguishing body markings (inc tattoo's) or body piercings.answer yes......don't employanswer no......employ if right candidate on trial basis, once in your uniform you will see if they have been honest or not and if the latter, you can get rid due to lying on app formSo under the current law can I ask and tell to cover up?I should say my current helper has them but he choose to declare it at interview and request a long sleeve shirt as he regrets having them.ThanksMark