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david@zap-clean

  • Posts: 684
Floatex carpet - falling apart
« on: August 22, 2012, 06:43:32 am »
I cleaned a floatex carpet for the first time yesterday.  I was light brown, dirty and looked well beaten up.  The customer complained it was shedding fibres. It is only 5 years old, and despite the fact it gets little traffic, looked very worn.

I cleaned it with Split-X.  It cleaned up ok. I extracted lots of carpet fibres, and had to bale out my HWE by hand as it was blocked up with the stuff.  After the (thorough) clean it still shed fibres.

I suggested to the customer that they went back to the manufactured to check the warrantee.

I though floatex was indestructable!
David @ ZapClean
www.zap-clean.com

AshWhite

  • Posts: 3427
Re: Floatex carpet - falling apart
« Reply #1 on: August 22, 2012, 08:20:07 am »
 I was light brown, dirty and looked well beaten up.

What was the carpet like though, you scruffy git?
Carpet Cleaning http://www.floors2show.co.uk
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david@zap-clean

  • Posts: 684
Re: Floatex carpet - falling apart
« Reply #2 on: August 22, 2012, 08:31:21 am »
" I was light brown" A suntan in Macclesfield - you must be kidding me  :)

I'll be holidaying in Suffolk next week tho... pre-official-launch holiday. I need one.
David @ ZapClean
www.zap-clean.com

Hilton

  • Posts: 5572
Re: Floatex carpet - falling apart
« Reply #3 on: August 22, 2012, 08:47:00 am »
Sounds like its not Flotex but a cheap imitation, did you check to find out.

david@zap-clean

  • Posts: 684
Re: Floatex carpet - falling apart
« Reply #4 on: August 22, 2012, 08:49:27 am »
Sounds like its not Flotex but a cheap imitation, did you check to find out.

I looked at the backing - what more should I check for?
David @ ZapClean
www.zap-clean.com

Susan Dean (1stclean)

  • Posts: 2064
Re: Floatex carpet - falling apart
« Reply #5 on: August 22, 2012, 10:55:05 am »
manufactured to check the warrantee stright out of a training corse manual lololololol funny they will tell your custom to get lost

the crap you learn on them corses which are designed for the use market dont work here in the u.k. and warrantees are not worth the paper there worte on why ? because theres nobody to enfore the law simple