I can't say I get work on the back of a RD fookup, but I have been to enough who have suffered in the past from the experience.
Actually I had one today who didn't want to recreate the mess after their last attempt. I think it would be fair to say her expectations weren't that high before the job but was amazed by the result afterwards.
The thing here is that to the inexperienced customer they think carpet cleaning is all the same no matter what the machine, and this catogry of person will always be there, mostly in the 'cheap' bracket as 'Mrs double-barrel' in her 5 bed country detached isn't likely to do anything involving manual labour anyway.
I have been known to leave business cards in the RD stands and even hand a card to the sad person as they leave the store dragging the dreaded machine out
